We really wanted to enjoy our quick 2 nights as a place to sleep while we were working a wedding in town. I am a wedding planner with a VERY aggressive schedule over the weekend. All I required was a place to get some much needed sleep after working intense 18 hour days on Friday & Saturday. The rooms are nothing like the photos. I knew it would be tiny but not THAT tiny. My college dorm room was bigger. Regardless of the size, we were just there to sleep. We went out and bought new pillows, coffee supplies & toiletries since there is none in the room During our stay on Friday night, we had issues with the TV, which wasn't too a big deal, but just the start of a series of awful sleep. Its satellite & didn't have reception. The remote didn't work for the tv, only the satellite box (no power or volume control).When getting up in the night to use the restroom, I stepped on earwigs, and realized there were at least 4 on the floor. I tried to get more sleep, as I needed to be up for a very grueling day of work starting at 7:30am on saturday. Early Saturday morning, while in the shower, the fire alarm started going off, while I tried to deactivate it, bugs started falling out of the fire alarm. I thought I had it solved & resumed my shower. It went off again, We had to pull it off the ceiling, while more bugs continued to come out of the ceiling. We made the split decision to check out immediately. I had a very busy day, and could not take up more time trying to figure out a solution. Upon check in we were told the front desk would be open at 8am, which we did not have time to wait for. We vacated the room & I went to work. When we came back later that morning, (after having to rearrange my busy wedding schedule to make the trip back) the interaction we had with the front desk went from cordial at best to downright rude. The woman at the desk told us they were booked full & there was nothing to be done. She told us we should have called the front desk about the fire alarm. I was in a towel, with shampoo still in my hair, and barely covered, I could not have someone in my room at that moment - we were also in a time crunch. She mentioned she could move us to another room, but couldn't tell us if there would be bugs there too. If there was bugs on the 2nd floor, surely there's bugs on the first floor. She told us there was nothing to be done because I booked through expedia (we did not, we booked through United Hotels). She told us we needed to speak to a manager, but then was offended when we asked for the manager's phone number & was shocked we would actually call. I tried calling & emailing, and of course, there is no response. This place is horrible, I can't imagine having wedding guests or a wedding here like they advertise. I'd be mortified.…