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While this place is in a very good location for the lake and the staff (especially Brenda) was friendly, the place needs an update inside. Mattress was weird, low and uncomfortable and had 4 short pillows on a king size bed. Found spots and holes...More
I agree with other comments about the staff. They were all nice, accommodating and friendly except the manager. She wasn't friendly on the phone or in person and when she was present the other staff seemed like they were walking on eggshells. Made me feel...More
We have stayed at The Sand Castle Inn several times and haven't ever been disappointed. We look forward to lounging in the heated pool; surprisingly not more people there who partake in the pool when we're there. And just two blocks, a very short walk...More
Loved our room and it was located a block from the beach. Most rooms have a balcony and the hotel has an outdoor pool. It's a lovely inn for morning breakfast and a place to read. Breakfast is not served until 9 AM, that's the...More
Our room was very adequate, comfortable bed and pillows, nice shower and private porch area. The breakfasts were very tasty and plentiful. The staff were helpful and friendly. The location was fabulous - one block from Lake Michigan access and a short walk to the...More
Response from SandCastleInn | Property representative |
The Pool Room is located in an adjacent building just across the swimming pool area from the main building. All of the amenities of the Sand Castle Inn are included in the price of this room: breakfast, afternoon... More
The Pool Room is located in an adjacent building just across the swimming pool area from the main building. All of the amenities of the Sand Castle Inn are included in the price of this room: breakfast, afternoon appetizers, snacks, the pool, front porch, all of the interior areas of the Inn and everything else that is included with any of the other rooms. The room is owned by the Inn. The Inn was opened in 1996 and the Pool Room was added in 2004 so the room is newer and a little larger than the rooms in the Inn. This is a very nice room with its own private foyer and closer to the swimming pool than the other rooms. There are no noise issues.
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"Standard rooms are just as nice as suites so save the money"