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Holiday Inn Express Suites Southfield

Traveller (46)
Room & Suite (45)
Dining (7)
  • Excellent26%
  • Very good30%
  • Average13%
  • Poor13%
  • Terrible18%
Travellers talk about
“suite hotel”(2 reviews)
“three nights”(4 reviews)
“sitting area”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Fitness centre
3 Star Hotel
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Standard Room
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Reviews (123)
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All reviewssuite hotelthree nightssitting arearefrigerator and microwavedesk clerkdetroit areabedroomhiesinkhighway
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31 - 35 of 121 reviews
Reviewed 17 June 2016

Got a good rate and it is very close to the college. Staff was friendly and did what was expected. Hotel needs some renovations in rooms but overall it was clean. Breakfast items were the typically stuff.

Thank jwcorbett
Reviewed 13 June 2016

Let me just start by saying that I stayed at this hotel twice before this last experience in April 2016. I was shocked by the change. It is clear that the hotel has changed ownership since my last visit (approx 6 years ago). The front...More

1  Thank adjacks
Response from IHGService, Guest Relations Manager at Holiday Inn Express Suites SouthfieldResponded 1 July 2016

Dear adjacks, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service and quality of its product and for this reason your comments are very troubling...More

Reviewed 17 May 2016

The room was ample and very clean. Front desk employees did not exceed expectations... talking to each other for a while before acknowledging me at check-in. Wi-Fi was not working. Overall, an average stay.

Thank Frances R
Reviewed 3 April 2016

I stayed here for only 1 night last week and it was a standard, business traveler hotel : The front desk staff was quick and helpful. I had a two room suite which was a basic, average room, nothing special. I had to look a...More

Thank GeneseoSupremo
Response from IHGService, Guest Relations Manager at Holiday Inn Express Suites SouthfieldResponded 19 April 2016

Dear GeneseoSupremo, Thank you for writing a review about your recent stay with us. It is great to hear your positive feedback about the efficient front office staff, nice room accommodations, and parking facility. Our hotel is committed to providing our guests with the highest...More

Reviewed 28 March 2016 via mobile

POOR MANAGEMENT!!! NEVER available due to "other things to do"! Room entered against my wishes, manager failed to discuss. Video left with front desk clerk on her cell phone that showed incorrect time. Made the management look very suspicious and uncaringMore

2  Thank michelle c
Response from Izac S, General Manager at Holiday Inn Express Suites SouthfieldResponded 7 April 2016

First and foremost thank you for choosing to stay with us. Regarding this matter, we did in fact show you footage (correct times were in sight) of when you left your room and forgot to put the Do Not Disturb sign on your door and...More

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Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Conference Facilities
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Heated pool
Hot Tub
Tennis Court
Indoor pool
Price range
US$107 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Price range
US$107 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (46)
Room & Suite (45)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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8 August 2017|
Response from Phavored1 | Reviewed this property |
I wish I was paid for the review, but no, I was not paid. This is my honest, personal review.
Room Tips
"We stayed on the top floor---it's always our choice so we don't have to hear people walking above us."
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"Glad we were several doors down from the elevator, which is next to a sometimes-noisy electric room."
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"Upper floor"
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"If you choose to stay here, get a junior suite."
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