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Extended Stay America - Detroit - Southfield - I-696

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Traveller (11)
Room & Suite (34)
Dining (1)
Overview
  • Excellent21%
  • Very good7%
  • Average17%
  • Poor21%
  • Terrible34%
  • Mar. 21, 2018
    “The price was affordable, but the staff is rude”
  • Jan. 12, 2018
    “Overnight stay”
Hotel website
26250 American Dr, Southfield, MI 48034-6110 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
2.5 Star accommodation
Additional information
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Rooms
Oct. 28Oct. 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (29)
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1 - 5 of 29 reviews
Reviewed August 25, 2018 via mobile

We are on our way out of here today and U just wanted to do this review for the manager Cierra she was great to my family and was awesome thouhout our whole stay. Thank you for everything you have done for my crew and...More

Thank Etccontracting E
Response from 00esa, Manager at Extended Stay America - Detroit - Southfield - I-696Responded August 25, 2018

Thank you for your excellent review of Extended Stay America. We're thrilled to read about the great service you received from Cierra and how her actions exceeded your expectations. Please be assured we will share your compliments with her. On behalf of everyone here, we...More

Reviewed August 25, 2018 via mobile

Cierra Braggs is a great manager we will be back just because of her. She treated us with respect all throughout our trip and went beyond her duties. She was great always. She is awesome and the best. Thank youMore

Thank Zach H
Response from 00esa, Manager at Extended Stay America - Detroit - Southfield - I-696Responded August 27, 2018

Zach, thank you for being our guest at Extended Stay America. It’s a pleasure to know you were impressed by the service provided by Cierra. We will be sure to share your compliments with her for taking good care of you. We appreciate your feedback...More

Reviewed August 17, 2018 via mobile

I loved the manager Cierra. My family was very tired and coming in from a long drive to hear there is no rooms. Plus the other employee went home and left us sitting there. She came in and took good care of us. My husband...More

Thank Diane B
Response from 00esa, Manager at Extended Stay America - Detroit - Southfield - I-696Responded August 18, 2018

Diane, thank you for the nice review of the Extended Stay America and for recommending us. We are glad to know you had a good stay and that you were impressed with the quality of service provided by our staff. We will be sure to...More

Reviewed June 24, 2018 via mobile

I called and made my reservation and also asked for the kitchen package since we would be several days. I had 2 rooms reserved. When I arrived we didn't get rooms we wanted, said they were out of coffee pots for both rooms ( and...More

Thank paducahaix
Response from 00esa, Manager at Extended Stay America - Detroit - Southfield - I-696Responded June 25, 2018

Thank you for your review regarding your stay at our hotel. Please accept our apologies for our staff not being attentive to your needs and for the unsatisfactory service you received during your stay. We have shared your observations with our team for their immediate...More

Reviewed June 14, 2018

At check-in I was sent to room 227. Entered, and room was occupied. Then was given a room on the first floor. I spent the next 2 weeks killing spiders and without room service, which you are to get on Saturdays. There was a hole...More

Thank sheila s
Response from 00esa, Manager at Extended Stay America - Detroit - Southfield - I-696Responded June 16, 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

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About
Description

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.

Hotel Amenities
HOTEL FEATURES
 
Hotel class
Contact Information
Hotel website
HOTEL STYLE
Room types
Kitchenette, Non-Smoking Rooms, Suites
Number of rooms
122
PRICE RANGE
US$67 - US$87 (Based on Average Rates for a Standard Room)
Also Known As
extended stay southfieldsouthfield extended stay
Location
United StatesMichiganSouthfield
Photos
Traveller (11)
Room & Suite (34)
Dining (1)
Nearby
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Questions & Answers
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Room Tips
"Doubt if one is better than the other."
43sheilas
Jun. 14, 2018
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"Don't stay"
markmP7420WG
Nov. 8, 2017
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"I suggest choosing a room in a different hotel. If you have a complaint it will go unaddressed."
prameela357
Oct. 12, 2017
Read review
"Weekends seem to have the best rates."
DWbiker
Sep. 26, 2016
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