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The Westin Southfield Detroit

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609 Reviews from our TripAdvisor Community

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Showing 597: English reviews
New York City, New York
Reviewed yesterday NEW

The hotel is dark. Windows are tinted. Lights aren't bright. Walls and floors are dark. It feels like it's night in there, 24 hours a day. Check in wasn't very fast. Maybe have more than two people working at peak times? The room was very dusty. The safe was filled with hardware, see attached picture. Weird, right? And the outlet...

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Helpful?
Thank Neil S
Columbus, Ohio
Reviewed 5 days ago NEW

This hotel is awesome. I call it my 2nd home when visiting Michigan. The location is perfect because the freeway is seconds away, the building is so pretty when the sun goes down. The rooms are spacious and the pillows, sheets, and blankets are thick. The room is so comfortable, I forget where I am. Last but not least, the...

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Helpful?
Thank scloud2002
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are so delighted to hear you continue to enjoy your stays with us! We absolutely love hearing you were made to feel at home. Please know it would be our pleasure to welcome you back to the Westin Southfield Detroit in the future.

Ankeny
Reviewed 5 days ago NEW

Great Place to visit when traveling or on business. They have a very nice workout facility, bar restaurant, and lounge area. This Westin is fairly close to shopping centers and places to eat. Additionally if you want to hang out downtown Detroit you're only 20 minutes away.

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Helpful?
Thank jfergu25
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! Our guest’s happiness is one of our highest priorities, and we are delighted to hear you were able to utilize our convenient location. Please know it would be our pleasure to welcome you back to the Westin Southfield Detroit in the future.

Boston, Massachusetts
Reviewed 2 weeks ago

I've stayed at the Westin Southfield many times and each new experience sets the bar a little bit higher. The hotel staff is always welcoming and accommodative and the rooms were spacious. Exemplifying their commitment to excellence, the Westin has almost completed a multi-million dollar renovation of the entire hotel. The Westin is a one stop shop for a great...

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Helpful?
Thank jonathanllee8
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! First off, we would love to thank you for your continued business! We are ecstatic to hear your stays with us continue to make a positive impact on you. It is always a pleasure to have you, and please know we would love to continue welcoming you back to the Westin Southfield Detroit in your...

Columbus, Ohio
Reviewed 2 weeks ago

We travel to Southfield once a year for business meeting and always stay at this hotel. In addition to its close proximity to our meeting place, I also like their friendly staff and quiet rooms. They have remodeled the rooms recently. I love the new rain shower head. Very relaxing. Their indoor pool and gym are great too. Must-haves to...

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Helpful?
Thank maymay w
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are delighted to hear you were able to rest well in our newly renovated guest rooms. We love hearing our guests were able to leave our hotel feeling well-rested and fulfilled. Please know it would be our pleasure to welcome you back to the Westin Southfield Detroit.

Chicago, Illinois
Reviewed 3 weeks ago

I had a fantastic stay at the Westin Southfield Michigan. The room was perfect, bed so comfy and the staff couldn't have been nicer. The newly remodeled gym and pool was fantastic. The best part was the wonderful staff in the dining room. They made me feel at home remembering what I had ordered the day before and which table...

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Helpful?
Thank LNarts
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are delighted to hear our wonderful staff was able to make your stay with us memorable. We love to hear that our guests were made to feel at home! Please know it would be an absolute pleasure to welcome you back to the Westin Southfield Detroit in the future.

Monterrey, Mexico
Reviewed 4 weeks ago

Is a good option to stay, in my last visit the person from the front desk was not as friendly as my past experiences in this hotel. They have announced recent refurbishment to the rooms, many floors are already finished. Even tough has been updated, you don't feel the upgraded too much. But definitely is a good option, is clean...

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Helpful?
Thank Edgar N
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are delighted to hear your stays with us continue to satisfy you and that you were able to experience our convenient Executive Meeting Center. Please know we would love to welcome you back to the Westin Southfield Detroit to not only meet your expectations, but to exceed them. Be well!

Spring, Texas
Reviewed 4 weeks ago

We stayed at this hotel on a business trip. This is a 1st class hotel with great rooms, comfortable beds and a great restaurant with a excellent buffet. The location is easy to find and to get to. I would stay here again.

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Helpful?
Thank Jose311
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are so delighted to hear every aspect of our hotel made your stay with us an enjoyable one. Please know we would love to welcome you back to the Westin Southfield Detroit in the future!

Cincinnati, Ohio
Reviewed 4 weeks ago

I travel to the Southfield area frequently to visit family and this is the best place to stay. Often there are great deals and packages to be found on this property, which is what I look for. The newly renovated rooms are attractive, large and clean. The space is well designed and decorated. The new shower heads are something you...

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Helpful?
Thank RuMi6280
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are so delighted to hear that you were able to enjoy one of our newly renovated guest rooms and eat well in our Tango’s restaurant. You are correct, the Westin Heavenly beds are to die for! Please know it would be our pleasure to continue to welcome you back to the Westin Southfield Detroit.

Reviewed 16 December 2016

When we first checked in, we were pleased with the room and the amenities. Clean, beautiful bathroom, comfy bed. But there were several issues that made it a less than good stay. First, we attempted to sign up for Internet access. I knew we would have to pay for that, but when I tried to sign up, I kept getting...

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Helpful?
Thank John H
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response. We appreciate all guest feedback, whether it be positive or negative. We would like to extend our sincerest form of apology that your stay with us was not up to typical Westin standard. We sympathize immensely with the frustration that must have been caused by the few incidences that occurred. Please know, if you are...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Near the quiet suburbs and only being 20 minutes from downtown, The Westin Southfield Detroit is near many Fortune 500 headquarters and with access to the Southfield Town Center's 5 corporate towers. ... more   less 

Additional Information about The Westin Southfield Detroit

Address: 1500 Town Center, Southfield, MI 48075
Region: United States > Michigan > Southfield
Price Range: $207 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Southfield Detroit 4*
Number of rooms: 388
Reservation Options:
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Also Known As:
The Westin Southfield Detroit Hotel Southfield
Westin Southfield Detroit
Southfield Westin
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Southfield Detroit staff and other travellers.
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Questions? Get answers from The Westin Southfield Detroit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up, the better view of the area (front side of hotel)”
 of 5 bubbles scloud2002, 17 Jan 2017 | Read review
“Great restaurant!”
 of 5 bubbles Jose311, 20 Dec 2016 | Read review
“Make sure the HVAC and hot water works at a minimum.”
 of 5 bubbles HaroldM1991, 6 Dec 2016 | Read review
“If you're on an end room, check the hot water. The views from the odd number rooms (West side) are better.”
 of 5 bubbles 929PhilR929, 27 Nov 2016 | Read review
“High floor, renovated room. Always as for a room with nice light”
 of 5 bubbles 675lorib675, 30 Oct 2016 | Read review
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