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The Westin Southfield Detroit

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Traveller (218)
Room & Suite (156)
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Overview
  • Excellent29%
  • Very good35%
  • Average20%
  • Poor10%
  • Terrible6%
Travellers talk about
“heavenly bed”(27 reviews)
“parking garage”(25 reviews)
“breakfast buffet”(21 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from The Westin Southfield Detroit
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Southfield Detroit
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (691)
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All reviewsheavenly bedparking garagebreakfast buffetroom service isvery nice hotelbusiness centerbusiness travelsouthfield areaenjoyed my staydetroitbellhophighwayinternetconventionbarbaramichigan
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21 - 25 of 676 reviews
Reviewed November 17, 2017 via mobile

It’s a nice property in a convenient location for the Metro Detroit area but I had a blood stained pillow in my room and it was not my blood on the pillow. Disgusting. There’s no excuse for not checking sheets and pillows, especially at a...More

Thank Michael M
Response from westinsouthfield2016, Public Relations Manager at The Westin Southfield DetroitResponded November 22, 2017

I would like to apologize on the behalf of our entire team that your room was not perfectly cleaned upon arrival. This feedback has been passed along to our housekeeping department and we will ensure that proper follow up is completed. If you are willing,...More

Reviewed November 11, 2017 via mobile

Let me start off first with the positives. Check in was very easy and the front desk staff the night of check in were very nice. The valet offered to help me bring my things to my room which was nice and he was very...More

Thank Stephanie Z
Response from westinsouthfield2016, Guest Relations Manager at The Westin Southfield DetroitResponded November 13, 2017

Thank you for your response. We are glad that our associates were able to provide you with a warm Westin welcome. On behalf of our entire team, we do apologize that other staff members have fallen short of the excellent service level that we aim...More

Reviewed October 11, 2017 via mobile

Hard to award a higher rating when you walk into a room where housekeeping did such a poor job that the trash can was full, there was a dirty towel in the sink, the carpet had not been vacuumed and the desktop was dirty. Kind...More

Thank Q8005PYbillc
Response from westinsouthfield2016, Guest Relations Manager at The Westin Southfield DetroitResponded October 12, 2017

Thank you for your response. We would like to extend our sincerest form of apology that your stay with us was not up to typical Westin standard. We sincerely apologize that your guest room was not cleaned to perfection, please know it is never our...More

Reviewed October 8, 2017 via mobile

I have found that Westin’s are always very nice. This one followed suit. I had a large room with 2 queen beds. There was a nice long desk, with plenty of outlets, a refrigerator, and coffee maker. There was a safe in the closet. The...More

1  Thank James G
Response from westinsouthfield2016, Guest Relations Manager at The Westin Southfield DetroitResponded October 10, 2017

Thank you for your response! We are delighted to hear you had an all-around enjoyable stay with us. Please know it would be our pleasure to welcome you back to the Westin Southfield Detroit in the near future!

Reviewed October 5, 2017 via mobile

Since the purchase of SPG by Marriott I have been exploring the SPG portfolio and I must say that I appreciate the fine quality of this hotel. It was clean, new, and properly staffed. I particularly liked the legendary bedding, towels, and even wore the...More

Thank George S
Response from westinsouthfield2016, Guest Relations Manager at The Westin Southfield DetroitResponded October 6, 2017

Thank you for your response! We are so delighted to hear you enjoyed your newly renovated guest room. Please know it would be our pleasure to welcome you back to the Westin Southfield Detroit in the future!

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$141 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$141 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (218)
Room & Suite (156)
Dining (15)
Pool & Beach (4)
Business Centre & Event Rooms (7)
Questions & Answers
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Valisha Y
July 18, 2017|
AnswerShow all 5 answers
Response from GarryZ | Reviewed this property |
There are some spaces in front, but the garage is easy to use and attached to the hotel. I found that there were always spaces available close to the hotel entrance from the parking lot, but their lot is built in a very... More
1
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Jaedawipp
November 22, 2016|
Answer
Response from westinsouthfield2016 | Property representative |
The Westin Southfield is a hockey team friendly hotel with a great central location to reach majority of the area arenas in 20 minutes or less. We can work with you to accommodate a team meeting rooms as well. Please call... More
0
Votes
Jaedawipp
November 22, 2016|
AnswerShow all 3 answers
Response from Kevin G | Reviewed this property |
They have all kinds of Rooms there
0
Votes
Room Tips
"Jacuzzi baby , take advantage if you can"
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"3rd Floor near the pool."
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"Our room faced the highway but was still quiet."
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"Choose an -01 room for two solid walls of windows."
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