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The Westin Southfield Detroit

1500 Town Center, Southfield, MI 48075
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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  • Star Theatres Southfield
    4.9 km
  • 4 star hotel
  • Pool
Reviewed 16 November 2014
Good, clean hotel. Reasonable food
Stayed one night, hotel was clean and efficiently run. Staff... more
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610 Reviews from our TripAdvisor Community

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Showing 598: English reviews
Reviewed 16 November 2014

Stayed one night, hotel was clean and efficiently run. Staff were all polite and helpful. Dinner and breakfast were fine, then service was a little slow at breakfast. Checkout was straightforward. Nice touch having a shoe shine service in the lobby too.

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Helpful?
Thank ScottishMissionary
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Thank you for your gift of feedback. We’re very happy to learn that your recent stay at The Westin Southfield Detroit provided you with a refreshing experience. Thank you for mentioning how much you enjoyed the thoughtful amenities we offer, such as our shoe-shine service. We do regret that your breakfast service was not as expected and we hope to...

chicago
Reviewed 11 November 2014

Obvious that this was once a very nice hotel. But it is losing its luster. We were there on a weekend, and maybe they are set up more for business travelers. Coffee shop only en Monday thru Friday. Service with exception of bartender seemed indifferent. Gift shop wouldn't let us charge to the room because she had 'closed out for...

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Helpful?
Thank chadp1
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Your review certainly concerns us, as this is not at all the experience we want for our valued guests. We’re happy to hear that you reached out to our Associates when you experienced issues in your room and we apologize that help was not available in a timely manner. We will be sure to share your comments with our staff...

Reviewed 9 November 2014

My husband and I really enjoyed our weekend away...room was perfect...restaurant food was excellent. ..our housekeeper Rachel was phenomenal...the manager Larry was very professional and helpful and front desk was friendly...hotel is beautiful...thanks again. ..The Bettie's

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Helpful?
Thank LadyMKS
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

It was certainly our pleasure to welcome you to The Westin Southfield Detroit and we are truly grateful for your gift of feedback and kind compliments for our Associates. Have a weekend away to relax and rejuvenate is priceless and we’re pleased that we were able to provide you with just that. Please come back and visit again soon! Until...

Reviewed 9 November 2014 via mobile

The rooms were very good with comfortable beds. The reservation person was very accommodating in ensuring us adjoining rooms -- that was a major plus. Bar pretty good. Accommodates small pets also major plus. On the minus side: no pool, bathrooms functional but nothing special at this price point and a very major disappointment was the lack of breakfast tokens...

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Helpful?
1Thank Jabrd
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We are very happy to read that your stay at The Westin Southfield Detroit was comfortable and provided you with the convenience you needed with adjoining rooms. Please accept our apologies that you were not made aware of our indoor, heated pool. Our website is a great resource for learning about all that our hotel has to offer. We do...

Burlington, Canada
Reviewed 7 November 2014

Hotel lobby was very nice but the rooms were just average. Mind you the price for a night was average as well. The things that made our one night stay unacceptable were road noise from the highway, relentless banging, running and yelling from another room near us, the bathtub that did not drain, so you were showering standing ankle deep...

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Helpful?
Thank Diaron
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Learning that your stay did not meet your expectations is very disappointing. Please accept our apologies for any noise disturbances you encountered, and we thank you for alerting us to the concerns you experienced within your room. We will have our Maintenance Engineers promptly look into what may be the problem. With WiFi access available complimentary in all public areas...

Woodbridge, Virginia, United States
Reviewed 6 November 2014

Modern hotel and great amenities. but little things can create problems when u want to rest.The Front desk is very helpful and courteous. this hotel is really nice and the price... Loved it. Loved it.

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Helpful?
Thank Marcus H
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Without more knowledge of exactly what created an inconvenience during your stay, we can only offer our sincerest apologies for any disturbances you encountered. We’re pleased to read that you enjoyed our luxurious amenities and that you received outstanding service levels from our Associates. It would be our pleasure to welcome you back to The Westin Southfield Detroit in the...

Reviewed 18 October 2014

Barbara Sterling and Lattice Qualls did a super job helping us with our reservation. Our reservation required sone changes and they worked with us to make it happen. They were most helpful. They were very friendly and professional

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Helpful?
Thank Mthede123
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Thank you for choosing to stay at The Westin Southfield Detroit and for taking the time to kindly acknowledge our Associates in your review. Our Associates work very hard to ensure that our guests are fully satisfied with their stays and we will be sure to share your comments with them; it will make their day! Thank you for your...

Crown Point, Indiana
Reviewed 12 October 2014

We stayed at this hotel room 816 on Oct 4,2014 for only 1 nite and hopped over to the MGM Grand Casino which was only 15 minutes away.,,the front desk clerk was very pleasant, her demeanor was kinda of reminiscent of southern charm even tho she said she was originally from Chicago....this hotel is really nice and the price was...

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Helpful?
Thank trippinCrownPoint_In
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We are delighted that your recent stay at The Westin Southfield Detroit was enjoyable however, we do regret to read that certain aspects of your stay did not meet our high standards. We will be sure to re-emphasize to our Housekeeping Associates the importance of attention to detail when refreshing our guestrooms, and we offer our sincerest apologies for any...

Reviewed 12 October 2014

Modern hotel and great amenities. Service when needed is slow and iffy at best. Rooms are nice but little things can create problems when u want to rest.The Front desk is very helpful and courteous and most times go out of their way to make up for any problems you may have. Overall a high end hotel for the moderate...

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Helpful?
Thank Andrew O
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We’re happy to hear that you enjoyed the thoughtful amenities provided for our guests at The Westin Southfield Detroit, as well as attentive service levels from our front desk Associates. We do apologize for any interruption in service when it came to your room and we will be sure to emphasize our need for quality care to those departments that...

New Orleans
Reviewed 9 October 2014

This hotel met the basic needs for business travel but there was nothing memorable. The front desk staff was welcoming and kind. The rooms are basic Westin rooms with a small bathroom, even though I was on the SPG level it did not have any special amenities. The self-parking lot is confusing trying to find the right garage and floor...

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Helpful?
Thank Nocruisesever
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We’re pleased to hear that your business trip to the Southfield area was made comfortable by your stay at The Westin Southfield Detroit. Our Associates work very hard to provide the utmost in care to our guests, and we hope that you will let us know during any future stays, what we can do to make your experience more enjoyable....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Near the quiet suburbs and only being 20 minutes from downtown, The Westin Southfield Detroit is near many Fortune 500 headquarters and with access to the Southfield Town Center's 5 corporate towers. ... more   less 

Additional Information about The Westin Southfield Detroit

Address: 1500 Town Center, Southfield, MI 48075
Region: United States > Michigan > Southfield
Price Range: $207 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Southfield Detroit 4*
Number of rooms: 388
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Also Known As:
The Westin Southfield Detroit Hotel Southfield
Westin Southfield Detroit
Southfield Westin
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Southfield Detroit staff and other travellers.
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Questions? Get answers from The Westin Southfield Detroit staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the rooms NOT facing the highway. Southfield traffic starts early and you can vaguely here the trucks.”
 of 5 bubbles ricks902, 22 Jan 2017 | Read review
“The higher up, the better view of the area (front side of hotel)”
 of 5 bubbles scloud2002, 17 Jan 2017 | Read review
“Great restaurant!”
 of 5 bubbles Jose311, 20 Dec 2016 | Read review
“Make sure the HVAC and hot water works at a minimum.”
 of 5 bubbles HaroldM1991, 6 Dec 2016 | Read review
“If you're on an end room, check the hot water. The views from the odd number rooms (West side) are better.”
 of 5 bubbles 929PhilR929, 27 Nov 2016 | Read review
5 of 5