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Holiday Inn Grand Haven - Spring Lake

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325 Reviews from our TripAdvisor Community

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chicagoland
Reviewed 2 October 2014

We stayed here because it was pet friendly. Pet friendly rooms have a view of the parking lot. It makes for a shorter walk if Fido has to go out in the middle of the night, but it is a parking lot view. Hallways were very loud at night. The parking lot was being paved, and there was only one...

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Helpful?
Thank collegemom2011
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments. I wanted to apologize for the issues you had with noise. We try our best to take care of any noise issues brought to our attention as quickly as possible so that all of our guests can enjoy a quiet and comfortable stay. I also wanted to apologize for...

Chicago, IL
Reviewed 1 October 2014

Stayed a year ago for a quick one night and loved the proximity to the Grand Haven beach so I made a return trip for fun and stayed here. We arrived early and our room was ready which is always a nice plus. Took advantage of the outdoor pool, hot tub, tiki bar, and restaurant as well - all things...

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1Thank Gina D
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! I am so glad to hear that you enjoyed your recent stay at our hotel! Our charming property is conveniently located on the Grand River providing breathtaking views of the Grand River from the hotel room and from Jack’s Bistro and Bar. We thank you again for your kind...

Englewood, Florida
Reviewed 27 September 2014

I would have rated this a one but Jeffrey the font desk man was great with that said nothing else was above a one very tired old property way over priced both pools were down only one elevator working balconey was a joke will never stay here agian

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1Thank bigguy11
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! I am very sorry to hear that you did not enjoy your stay with us. While we are an older property, we do take the time to update our amenities, including the pool and elevators. I do apologize that both of the pools were down when you were here...

Washington DC, District of Columbia
Reviewed 27 September 2014

I made a short notice trip to visit my family last weekend and requested a room last-minute and the receptionist was very accommodating. I was shocked you had a room. During my stay I had very few requests and the room was wonderful. I admit I arrived at 2:00 a.m. and forgot to tell them about my puppy. I stopped...

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Helpful?
Thank Ratt_Ratledge
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us a review! We are glad to hear that we were able to accommodate you and your furry friend during your stay with us! Our pet rooms are located in a prime location to accommodate all of your four-legged family member needs. We strive to provide world class service at our hotel,...

Grand Rapids, Michigan
Reviewed 21 September 2014

A: Pretty spot on Spring Lake; walkable to transient boat slip at Grand Haven City Marina; very clean, quiet, modern room with perfectly firm mattress, high thread count sheets & duvets; helpful, polite staff B: nice breakfast spot with outdoor seating & good coffee though waitstaff were a bit inattentive C: housekeeping staff knocking on the door 20 min prior...

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Helpful?
Thank Monica R
HolidayInnGHSL, Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! I understand your time is valuable and that you deserve a comfortable and enjoyable stay. I sincerely apologize that our housekeeping staff knocked on your door early. We strive to provide world class service at our property, and I have spoken directly with the staff to ensure we do...

Indiana
Reviewed 20 September 2014

Very nice hotel. The only thing is at night the halls were very loud and in the mornings before 8 house cleaning was already vacuuming the hall ways. Other than that awesome area, only a short drive to the beach..

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Helpful?
Thank Haley2001
HolidayInnGHSL, Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! We wanted to apologize for the noise issues that occurred during your stay. Our main goal at our property is to provide world class service and to make sure our guests feel comfortable and safe during their stay. We will be passing your comments along to the proper department...

Leesburg, Florida
Reviewed 11 September 2014

My family went to this hotel for our grandaughter's wedding. A very nice, clean and friendly hotel. Nice friendly staff, Great restaurant, good food. Beautiful view. We will stay at this hotel again on our next visit to Michigan .No, complains.

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Thank raymariah
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! We are so glad to hear that you enjoyed your time spent with us during your granddaughter’s wedding! Our charming property is located on the Grand River providing the perfect place for weddings, family reunions, holiday parties, and more! Our award winning restaurant Jack’s is the perfect spot to...

Reviewed 1 September 2014

In the area for a reunion type event? We found the hotel to be in good physical condition. The room had a good view of the marina and Grand River. Friendly staff. The Restaurant was efficient and the food was very good. We were there on a Thursday and they had a great band playing om the lawn. We will...

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Helpful?
Thank DJB406
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us a review! I will be sure to pass along your comments to our staff – they will appreciate your kind words! Jack’s restaurant and bar is conveniently located on the water providing beautiful views of the Grand River and on-site marina. We also offer live entertainment on the deck in the...

Reviewed 25 August 2014

Though the HIE was a nice enough hotel- the service was ok, the restaurant was ok, and the location is convenient for driving to downtown. But just ok. And for over $300/ni in a standard double with a lake view (in which you're told not to open the doors bc of bugs) you still feel like you're in 99/ni motel....

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1Thank Katiecarmel
HolidayInnGHSL, Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to share your comments with us. We welcome guest suggestions for change and recoupment and truly value you and your feedback. It enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. Our hotel is a full service property offering breakfast, lunch, and...

Sterling Heights, Michigan
Reviewed 24 August 2014

I was enjoying some Pure Michigan time driving down highway 31 when we came across Grand Haven, near Lake Michigan. We didn't have a reservation but we were able to find a very nice, totally renovated hotel in Grand Haven Spring Lake area at the Holiday Inn. Staff was very friendly and rooms were clean and comfortable! Indoor and outdoor...

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Helpful?
2Thank David B
HolidayInnGHSL, Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! We are so glad to hear that you were able to enjoy your time spent with us. Our charming property is the perfect spot to sit and relax by the indoor and outdoor pools, and Tiki Bar while watching the boats sail by on the Grand River! Our weekly...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Now featuring all smoke free hotel rooms and brand new bedding! Start your day on the banks of the Grand River. Relax and play in the sun at Lake Michigan beaches and spend an amazing night at the Grand Haven Waterfront Holiday Inn. Located just 2 miles from Lake Michigan beaches and directly on the Grand River, the Grand Haven Waterfront Holiday Inn is your best choice in West Michigan. You ll find the things that are most important to you whether you're here for business or pleasure. Discover the convenience and refreshing experience of the only full service property in the Grand Haven area. Feel your troubles melt away as you relax in our indoor pool or heated outdoor pool. Play a round of 18 at nearby Grand Haven Golf Club. Slip away for a quiet dinner at our award winning restaurant Jack's. Enjoy our nightly happy hour in Jack s Lounge. Sip our signature Rum Runner as you watch the sunset at our outdoor Tiki Bar. Have your morning coffee while strolling along our docks. Traveling on business? Your business is our pleasure. When it's time to get connected, our complimentary WiFi access is waiting for you. Polish that presentation at our business center and we even have the right place for your professional meeting. The Grand Haven Waterfront Holiday Inn is a favorite for business and leisure visitors to the Grand Haven area and we want to become your favorite too. ... more   less 

Additional Information about Holiday Inn Grand Haven - Spring Lake

Address: 940 W Savidge St, Spring Lake, MI 49456-1627
Region: United States > Michigan > Ottawa County > Spring Lake
Price Range: $157 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Grand Haven - Spring Lake 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Holiday Inn Grand Haven - Spring Lake Hotel Spring Lake
Holiday Inn Spring Lake
Spring Lake Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Grand Haven - Spring Lake staff and other travellers.
3 questions
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Chicago
over a year ago
Lawrenceville, Georgia
7 months ago

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Questions? Get answers from Holiday Inn Grand Haven - Spring Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room with a Lake View”
cg9460, 27 Dec 2016 | Read review
“Check for bugs.”
patrickn214, 4 Dec 2016 | Read review
“Enjoyed the room overlooking the pool and restaurant. Also great view of the marina on the property.”
CantonLady, 24 Oct 2016 | Read review
“floor facing the river will have the best view”
  • sunrise from the room
  • view from the room
brooklyne, 22 Sep 2016 | Read review
“May be luxury price, but not luxury rooms!”
D6431HJamyw, 19 Sep 2016 | Read review
5 of 5