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TownePlace Suites Detroit Sterling Heights

106 reviews
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Traveller (43)
Room & Suite (14)
Dining (2)
Overview
  • Excellent33%
  • Very good45%
  • Average13%
  • Poor4%
  • Terrible5%
Travellers talk about
“lakeside mall”(19 reviews)
“full kitchen”(12 reviews)
“bedroom suite”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
2.5 Star Hotel
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Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (106)Write a Review
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LanguageEnglish
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Show reviews that mention
All reviewslakeside mallfull kitchenbedroom suiteyogurtoutdoor poolcomfortable bedhard boiled eggspartridge creekcontinental breakfastshopping centersnon smokingside by sidesmall kitchenettevery nice place to staypull out couchthe breakfast areaextended stay
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1 - 5 of 105 reviews
Reviewed 3 days ago via mobile

First time staying here.....pros....rooms nice kitchen area nice...price nice...great guy running the breakfast Cons...breakfast ok ..I did like some of healthy choices....check in wasn't what should have been ...went at 5:30 and room wasn't ready....told it would be at least a half hour...we're tired our...More

Thank jenny1701
Response from mauricecanty, General Manager at TownePlace Suites Detroit Sterling HeightsResponded yesterday

Thank you for taking the time to give your feedback on your most recent stay. I would like to apologize that your room was not guaranteed at the time we publicize. I will work more with my team to be better in prioritizing our day...More

Reviewed 5 weeks ago via mobile

We were a very late check in front desk staff was very helpful directing us to our room . The room was clean and bright the beds were comfortable the 2br suite had a full kitchen which was nice the mall was rt across the...More

Thank gina u
Reviewed 8 December 2017

GREAT Location. Convenient to all shopping; Lakeside Mall, Partridge Creek Mall, Macomb Mall. This location is pet friendly and is one of the nicest pet locations I have stayed at. Don't let the "pet deposit" which is non-refundable deter you = it's WELL WORTH it....More

Thank A G
Response from mauricecanty, General Manager at TownePlace Suites Detroit Sterling HeightsResponded 11 December 2017

Thank you so much for choosing our hotel for your lodging experience. We want to make sure our hotel exceeds all expectations, along with guest that brings their pets too. We look forward to seeing you soon.

Reviewed 19 November 2017

My spouse and I were in the Detroit area over a weekend in November 2017 visiting family and friends. Before our trip, we had booked a room at this TownePlace Suites based on its convenient location, decent rate, and good reviews. We were quite satisfied!...More

Thank New_friends_GR
Response from mauricecanty, General Manager at TownePlace Suites Detroit Sterling HeightsResponded 21 November 2017

Thank you so much for choosing our hotel for your lodging experience. I'm glad that you found our hotel to be accommodating to your needs with the amenities that we provide. And we aim to please at the Towneplace Suites, so we want to make...More

Reviewed 1 November 2017

I checked into this establishment on September, 24 2017. I want to express my great disappointment in my treatment at this facility.Since I moved here I have been nothing but mistreated. From the room service team to the manager, everyone acted very unprofessionally.there were many...More

Thank ujala h
Response from mauricecanty, General Manager at TownePlace Suites Detroit Sterling HeightsResponded 3 November 2017

Thank you for choosing our hotel for your lodging experience and your input on your stay. I would like to apologize for your unsatisfactory experience in our hotel, adding that we were not able to exceed your expectations with us. Our top priority besides making...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Outdoor pool
Details
Price range
US$96 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (43)
Room & Suite (14)
Dining (2)
Pool & Beach (1)
Hotel & Grounds (43)
Bathroom (2)
Questions & Answers
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Travelling_Mom&Dad
11 April 2017|
AnswerShow all 2 answers
Response from mauricecanty | Property representative |
Thank you so much for choosing the TownePlace Suites for your travels. My name is Maurice and I will be glad to help you better with your question. If you are looking for a room that has 2 beds, separate from the pull out... More
0
Votes
Room Tips
"Room # 132 - first floor; convenient for pet owners to "doggie" walk area"
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"There has never been a disturbing floor during any of our stays."
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"building is long and narrow with only one elevator at the far end."
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"Ask for a renovated room"
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