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The staff was extremely responsive, professional, courteous and above all positive. So accomodating in fact it, that what was initially planned as a one month stay on my part...lasted considerably longer. A little over a year in fact.
This could not have been possible without...More
Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 19 October 2016
It is so rewarding to read that you had an excellent stay at our hotel. I'm thrilled you receive prompt and amazing customer service from our staff. It is especially good to know you were satisfied throughout the month you stayed at our property. Thank...More
Staff was friendly but accommodations were disgusting. Room was not clean blue toothpaste all over sink & countertop not from me - and bathroom tub had black mold & Pubic hair all over in it. I was exhausted so I stayed 1 night out of...More
1 Thank JPatrickX2
Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 30 August 2016
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that you had cleanliness issues during your recent stay. In response to your feedback, I am addressing these issues with the entire staff. Thank you very much...More
I stay here about 8 times a year on business, always a good experience. Room is always clean, quiet, never any problems. Staff has always been professional and helpful.
its inexpensive as far as business travelers go.More
Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 18 August 2016
We appreciate you taking the time to write a review and for continuing to choose to stay with us. I'm thrilled to see you were pleased at the conditions of your room, the professionalism of our staff, and the affordability of our hotel. Thank you...More
My fiancé and I had a moving mishap and were forced to stay in a hotel with our pet. Extended stay was affordable, friendly, and convenient. When we were unable to check out on time, the hotel graciously extended the check out. Because of some...More
Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 29 July 2016
Thank you for writing such positive comments in your review. I'm glad to see you enjoyed our affordable price and pet-friendly rooms. It is also good to see that our staff was able to accommodate you so well. Thank you again for sharing your experience...More
We stayed in the hotel two nights, this was not a pleasure trip, we went to my aunt's funeral. I should have know something was wrong with the staff at this place when they didn't understand that I had booked and paid online. The guy...More
Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 2 August 2016
I received a copy of your review, and wanted to take a moment to personally respond. The incident that occurred and the lack of customer service you received from one of our staff members is unacceptable. A meeting will be held with our staff to...More
US$83 - US$104 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stay Sterling Heights ,
Sterling Heights Extended Stay ,
Extended Stay America - Detroit - Sterling Heights Michigan