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Extended Stay America - Detroit - Sterling Heights

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Traveller (30)
Room & Suite (28)
Dining (2)
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Overview
  • Excellent47%
  • Very good26%
  • Average11%
  • Poor6%
  • Terrible10%
Travellers talk about
“extra pillows”(2 reviews)
“ice trays”(2 reviews)
“house keeping”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Detroit - Sterling Heights
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Offers from Extended Stay America - Detroit - Sterling Heights
Special Offer: Save up to 10% TODAY!
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Reviews (159)
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51 - 55 of 158 reviews
Reviewed June 14, 2014

Stay here only if you want an outdated movie guide, a room that's been heavily smoked in, a broken coffee maker, no toiletries, no hair dryer, no do not disturb signs, no cleaning service, cigarette burns on counters, front desk staff that can't tell you...More

1  Thank Tracie U
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded June 27, 2014

Tracie - The feedback provided in your review is much appreciated. This is a non-smoking hotel and housekeeping is offered once a week for guests staying 8 or more nights. We are very sorry if our property did not meet your expectations. In response, our...More

Reviewed June 9, 2014

we stayed at this hotel for two night 6 and 7th of June 2014. the receptionist i believe her name was Teanta if I recall it right, very friendly face and smiling all the time. very helpful, breakfast should improve.More

Thank MikeS50267
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded June 12, 2014

I want to thank you for taking the time to write a review of our hotel. I am glad that you were pleased with the service provided by our great staff. I will be sure to share your comments with our entire team. Still, I...More

Reviewed May 23, 2014

I love this hotel. Toni was really nice and friendly. She helped me a lot even before I left London, United Kingdom I was called her twice n she assured me all will be ok. She delivered n my room 232 was superb. Love u...More

Thank Kingsley r
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded May 28, 2014

Kingsley - Thank you so much for sharing your experience with us. I am glad to read that you enjoyed your stay with us and that you were pleased with the great customer service provided by Toni. I will be sure to share your kind...More

Reviewed May 10, 2014

I needed a month long stay, suddenly and unexpectedly. I was fortunate enough to meet Teanta, at the front desk. She normally works at the Roseville facility, but was filling in for the weekend. She helped me get a very fair rate for the month,...More

Thank Jonathan C
Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded May 13, 2014

Jonathan - Thank you for taking the time to write a review of your stay. I’m so pleased to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to...More

Reviewed May 7, 2014

Hotel was old, outdated, and in need of repair. Room was clean. No breakfast provided as promised. Could not use luggage cart because there was a huge step from front porch to parking lot......Stupid.More

Thank Michele C
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded May 9, 2014

Michele - Thank you for taking the time to write a review of your stay. We Appreciate the kind comments about how clean your room was; however, we apologize that you missed our breakfast and were unaware of your handicap ramps located at each entrance....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$80 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$80 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (30)
Room & Suite (28)
Dining (2)
Pool & Beach (1)
Questions & Answers
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mbuns
September 22, 2015|
Answer
Response from Ryan J | Reviewed this property |
The room itself didn't have hair dryers but the front desk has extra items. Possibly hair dryers. They were very accommodating.
0
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Room Tips
"There are no good rooms in this hotel! If they needed to service my room, they should have booked me in..."
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"You can easily cook in here! The hotel is in a good area and there are food places that are not too bad of a..."
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"good place to stay"
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"nook a room higher up"
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