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Red Roof Inn Detroit Southwest-Taylor

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171 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Detroit, Michigan, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago via mobile

Strike one: toilet did not work. Strike two: room had bugs Strike three: paper thin walls( if you want to hear your neighbors business it's great ) It's cheap, if you're looking for a low cost motel then be prepared to get what you pay for. I don't recommend Red Roof. There are better alternatives nearby for a little more... More 

Helpful?
Thank Anthony P
Frederick A, General Manager at Red Roof Inn Detroit Southwest-Taylor, responded to this review

Mr. P, I am very sorry to read, that you had a poor stay with us. We encourage all of our guests, to report issues, straightaway. We would have been happy, to either fix the issue, or move your room. Please contact me directly at the hotel, so that we may discuss, how we can make this unfortunate visit, up... More 

Omaha, Nebraska
1 review
Reviewed 23 October 2016 via mobile

I stayed four days in your hotel while going through a complicated and very stressful move, and the experience was absolutely wonderful!!! The rooms I stayed in were clean and very comfortable, and the wireless internet ran all of my devices flawlessly. The staff were extremely helpful and friendly, particularly amber; she went above and beyond in her efforts to... More 

Helpful?
Thank Sean M
Frederick A, General Manager at Red Roof Inn Detroit Southwest-Taylor, responded to this review

Thank you for those kind words regarding Amber. Nice to read that she made a positive impact on your stay. We recently had a WiFi upgrade, so that even during peak times, you should have a service, that is not only free, but fast. See you soon! More 

1 review
Reviewed 3 October 2016 via mobile

Love my stay with you guys! Your staff is really amazing especially Hayley I think her name was. She made everything smooth and was a huge help! The room I was in was clean as well! Very impressive! I will be staying with you guys again! Until next time!

Helpful?
Thank Eugene O
Frederick A, General Manager at Red Roof Inn Detroit Southwest-Taylor, responded to this review

Thank you for sharing your views, Eugene. The rooms were upgraded in April, and just last week, we had a large section of the parking lot, paved as well. Of course, this pales, in comparison, to the effort, our staff puts in. We appreciate the recognition. More 

1 review
Reviewed 30 September 2016 via mobile

I stayed a the red roof inn taylor mi and it was the best and the most beautiful time great rooms, great customer service and easy access to downtown Detroit. Best staff always ready to help told me about what places to eat and shop

Helpful?
Thank Robbie3030
Frederick A, General Manager at Red Roof Inn Detroit Southwest-Taylor, responded to this review

Great to read you enjoy your stays with us! We know you have many options, for your lodging needs. We are grateful, you have chosen us. More 

1 review
Reviewed 28 September 2016 via mobile

I was tired traveling for business i was very tired haley the clerk was helpfull etc and very friendly clean rooms and pine sol. Freshness i w2ould recomend and very much stay here again and again !# i like the closeness to highway and was very easy to find. They have in. Coffee. In the morning and soft beds and... More 

Helpful?
Thank jay878
Frederick A, General Manager at Red Roof Inn Detroit Southwest-Taylor, responded to this review

Thank you for noticing our updated rooms. The new floors, replacing the carpet, make it easier, on our cleaning staff, to maintain the freshness, you referred to, in your review. Please come back soon! More 

Detroit, Michigan
1 review
Reviewed 27 September 2016 via mobile

Halie was very helpful greeted me as soon as I stepped through the doorthe rooms were clean loved her personality the whole atmosphere was great I would definitely stay here again as well as refer a friend

Helpful?
Thank cbanne89
Frederick A, General Manager at Red Roof Inn Detroit Southwest-Taylor, responded to this review

Thank you for sharing your thoughts regarding our hotel. Although we were recently renovated, I believe our staff has a great impact on the atmosphere you described. We look forward to your next visit. More 

Jefferson, Georgia
2 reviews
Reviewed 17 August 2016

Inexpensive, clean and very friendly staff! Everything worked as it should! Let us check in early as well! The lady and the front desk was very pleasent and helpful! I would definitly stay there again! Not far from Metro airport!

Helpful?
Thank tomtimefreenow
Frederick A, General Manager at Red Roof Inn Detroit Southwest-Taylor, responded to this review

Thank you for taking the time, to express your opinion. We just complete our mid cycle refresh, last month. We are looking forward to your next visit, and growing our loyal customer base. See you soon! More 

Level Contributor
7 reviews
3 hotel reviews
Reviewed 9 August 2016

I have stayed here three times lately and it keeps getting better! New owner is really making a difference and the rates are very reasonable. Staff has been very friendly to me and my family and our pets.

Helpful?
Thank Paul K
Frederick A, General Manager at Red Roof Inn Detroit Southwest-Taylor, responded to this review

Thank you for writing about your experience. Our goal is to offer a consistent product. If you feel, that your stays are getting even better, that is more than we could hope for! More 

Montello, Wisconsin
Level Contributor
3 reviews
Reviewed 5 August 2016 via mobile

the lady who checked us in didn't seem very happy like she wanted to be there at her job or something.. but other than that the rooms were very nice and the housekeeping service was very nice and polite as well. would definitely recommend.

Helpful?
Thank Kaylie E
Frederick A, General Manager at Red Roof Inn Detroit Southwest-Taylor, responded to this review

Thank you for sharing experience. I am sorry you felt that the staff member checking you in was not happy. I ask a great deal of my team, but I hope that they are, where they want to be. We will work on improving everyone's experience. Staff, and guest alike. Extremely pleased, that the rest of your stay, was satisfactory. More 

Barrie, Canada
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 August 2016

The hotel is clean, staff is great, and rooms are remodelled and it is a quiet location. I have stayed there before a few times - always happy. This time a power failure occurred and while the staff were very sympathetic, it was obvious that no support was coming from the owners or management. I spent the night with no... More 

Helpful?
Thank queenoftheneighbourh
Frederick A, General Manager at Red Roof Inn Detroit Southwest-Taylor, responded to this review

Hello, The fast moving storm and subsequent brown out, that occurred the weekend of July 8, 9, 10th was devastating. 72,000 homes were affected in the metro area. Being on site, and having personally supervised the clean up effort, as of Saturday morning, I can attest to its huge impact. Some of our rooms, lost complete power, on Friday night.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Detroit Southwest-Taylor

Address: 21230 Eureka Road, Taylor, MI 48180-5278
Region: United States > Michigan > Taylor
Price Range: $84 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Detroit Southwest-Taylor 2*
Number of rooms: 111
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Detroit Southwest-Taylor staff and other travellers.
2 questions
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Harrow, Canada
over a year ago

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Questions? Get answers from Red Roof Inn Detroit Southwest-Taylor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room we stayed in was very quite and the place was sold out! Room 133”
 of 5 bubbles tomtimefreenow, 17 Aug 2016 | Read review
“The king size bed room has a nice work table.”
 of 5 bubbles M2583AOpaulk, 9 Aug 2016 | Read review
“Second-floor rooms are stairs access, and doors are outside. Choose "deluxe" rooms for in-room microwave and fridge.”
 of 5 bubbles Tickerguy, 18 Jun 2016 | Read review
“The Big Boy next door offered very fast breakfast service.”
 of 5 bubbles chrismK723PF, 30 May 2016 | Read review
“Two stories and no elevator.”
 of 5 bubbles 2Runks, 3 May 2016 | Read review
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