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Typical of the brand, friendly staff and comfortable room. Check in very efficient and there are only two floors so it is not necessary to use the elevator unless you have a lot of luggage. Construction currently underway, but they try to fill rooms st...More
Great place to have a short getaway with friends. It is near to many wineries. We were even able to drive about 15 minutes to paw paw to check out some other wineries that were recommended by locals. Lots of great dining options too. Walking...More
1 Thank Go297995
Response from Christen S, Manager at Holiday Inn Express & Suites Three RiversResponded November 9, 2017
Thank you for your review of our hotel. We look forward to having you stay with us when you return to the Three Rivers area.
We had a great stay at this hotel. Good breakfast, comfortable rooms. The pool was unexpectedly closed for maintenance which was a disappointment, but they promptly compensated us without question. Great customer service!
Check-in was a challenge because both times I called to verify our reservation for one room with two beds, all details were clear. The four of us got to our room and were greeted with one queen sized bed. Vickie at the front desk was...More
2 Thank Mariah K
Response from Christen S, Manager at Holiday Inn Express & Suites Three RiversResponded October 9, 2017
Thank you for choosing to stay with us. Please accept our apologies for the problems you had in your room and the inconvenience this caused you. We certainly understand your frustration and we will work on updating our service training to ensure this situation doesn't...More
We stayed at the hotel while in town for a family wedding. The only other choice was a Super 8, and we have a lot of good luck with HIE in the past, so staying here was an easy choice.
The front desk staff was...More
Thank Dave W
Response from Christen S, Manager at Holiday Inn Express & Suites Three RiversResponded September 11, 2017
Thank you for taking the time to tell us about your experience at Holiday Inn Express Three Rivers, MI.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the...More