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Cherry Tree Inn & Suites

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Cherry Tree Inn & Suites
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2,887 Reviews from our TripAdvisor Community

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Showing 2,883: English reviews
Traverse City
Reviewed 6 September 2016

Our family of four just spent 5 days at the Cherry Tree and had a fantastic time. There's something for everyone to do / enjoy and the customer service from the staff is top notch -- they truly care!!

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Thank C1405QYstephent
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this review

Thank you for your stay and review. Glad you enjoyed your time and I hope you have a great end of summer! For the love of hospitality, Jonathan P. General Manager

Chicago, Illinois
Reviewed 6 September 2016

Very quality service, felt like staff went above and beyond to ensure our comfort. Room wasn't ready on time, but no big issues there. Would definitely recommend to anyone visiting to get a room with a bay view, sitting on our balcony and staring out into Grand Traverse Bay was nice. Will definitely visit again

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Thank Andrew H
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this review

Thank you for your stay, Andrew! I'm glad you were so welcomed by our staff, though, I'm sorry that your room wasn't ready for check-in time. We are adjusting our team to improve our times. I'm glad you had a nice time looking out over the bay. Have a great weekend! For the love of hospitality, Jonathan P. General Manager

South Lyon
Reviewed 6 September 2016

This was our families first visit to the Traverse City area. It was beautiful as advertised. The location of the property was perfect. The room was very clean. Plenty of amenities. The views are spectacular. We did experience some discomfort at the pirate swingset. The creeper making my wife and kids feel uncomfortable, asking her inappropriate questions, while his over...

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1Thank Cook2121
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this review

Good day! Thank you for your stay and your review. I'm glad you enjoyed our location, our cleanliness, and our amenities. I'm sorry or the odd guest that made you and your family feel uncomfortable. If something happens like that, we are more than willing to investigate and address any inappropriateness occurring. Thank you again for your stay. Have a...

Seneca, South Carolina
Reviewed 5 September 2016

We could not have had a more relaxing and enjoyable experience than we did with the Cherry Tree Inn. Two confirmation calls in advance reassured me our room would be ready and they looked forward to seeing us. We truly felt welcomed when we arrived and the desk clerk Jim even took time to take us around to show us...

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Thank frank c
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this review

Good day, Frank! Thank you for your stay. Thank you also for your time in writing a kind review of your stay. I'm glad you had such a great time from the time you made your reservation through your time at the hotel. It's wonderful read how Jim and the housekeeping team members, Kayla and Steph, took care of you....

Grayslake
Reviewed 5 September 2016

The view of the East Bay is beautiful. We enjoyed the comfortable and clean room with a balcony overlooking the Bay. Especially appreciated the excellent front desk staff that were so helpful with hotel information and assisting with dinning recommendations and maps of the area. The free breakfast was very good as were the indoor pool and hot tub. The...

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Thank johnhT5743EU
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this review

Good day! Thank you for your stay and your review. I'm very happy that you enjoyed your room and found it comfortable and clean. It's nice that our Front Desk team took good care of you for enjoying the area. I hope your travels were safe. Thank you again for staying with us. For the love of hospitality, Jonathan P....

Whitmore Lake
Reviewed 5 September 2016

The only negative was the indoor pool at night. It is open 24 hours per day. We didn't think anything of it when checking in. They have quiet hours at night. Every night it was ridiculously loud and required a call to the front desk to get it quieted down at as late as 1 or 2 am. Either close...

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Thank 732brandona
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this review

Good day! Thank you for your stay and your review. I'm very sorry that there were guest who ignored our quiet hours and that we didn't do a better job to proactively monitor the noise. I will work with my team to do better at monitoring the noise. Thank you again. Have a nice weekend! For the love of hospitality,...

Brunswick
Reviewed 4 September 2016

Staff was very friendly and helpful. Beach area was nice. Towels were scratchy and room generally was not comfortable. Sink in our room drained slowly and fan was obnoxiously loud. Maintenance staff did get it to be a little quieter but still fairly loud.

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Thank lisalV9498CX
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this review

Good day! Thank you for your stay and your review. I'm glad you enjoyed our beach and our staff. I'm sorry that you didn't like the feel of our towels of the comforts of the room type you stayed in. I have addressed the maintenance issues you noted and will work with them to continue doing better preventative maintenance. Thank...

Detroit, Michigan
Reviewed 4 September 2016

The hotel has a beautiful view of the Bay. We loved sitting on the balcony and being so close the beach. It was great to have the option to have a bonfire on the beach at night. The interior of the hotel however was very outdated. There was a corded phone from the 1990s next to the toilet in the...

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Thank evans1nb
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this review

Good day, Noelle! Thank you for your stay and your review. I'm glad you enjoyed the view and our beach area. I'm sorry that you felt the hotel to be outdated. We are in the works to continue doing renovations this winter. We have done complete renovations to 30 rooms in the past 2 years. Those renovations included all new...

Reviewed 4 September 2016 via mobile

There is a lot to like about this hotel: Friendly, helpful service; Clean, modern in many areas; Solid free breakfast; Two pools; Well cared for beach with ample seating; Wonderful balconies on the lakeside; Comfortable beds; and Good location. We enjoyed our stay. That said, there were a couple minuses. The first night we were there, we could hear every...

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Helpful?
Thank Zach G
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this review

Good day, Zach! Thank you for your stay and your time in writing your review. I'm very happy that you enjoyed so much of your stay. I do apologize for the noise issues you experienced as well as the carpet and ceiling condition of your room. We are planning on renovations this winter, and the carpet in the remaining rooms...

Brookfield
Reviewed 4 September 2016

Our room was very nice overlooking the beach and water. One of the best things was the free shuttle. My husband and I didn't have to worry about parking or driving after a few drinks. The staff was very friendly and helpful. We will definitely stay there again when we visit Traverse City.

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Thank 882colleenh
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this review

Thank you for your stay! I'm so glad you enjoyed our complimentary shuttle service - it is nice to not have to worry about your vehicle when visiting an unfamiliar area. We'll be happy to welcome you back and I hope you have a great weekend! For the love of hospitality, Jonathan P. General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Beachfront
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
As a top Traverse City resort, the Cherry Tree Inn & Suites leads in service, cleanliness & comfort. With 400 feet of East Grand Traverse Bay waterfront, the Cherry Tree's smoke-free facilities provide the comfort you look for while our staff provides the service you need. Amenities include a complimentary hot breakfast with locally roasted and freshly ground coffee, complimentary wireless Internet access, indoor & outdoor pools and hot tubs, a sauna, and fitness and arcade rooms. All rooms feature pillow-top mattresses, high-definition TV's with high-definition channel programming, including a full HBO line-up, Sony Playstation 2's, iPad/iPhone/iPod docking stations, Starbucks coffees, Tazo teas, irons and ironing boards, safes, and kitchenettes with microwaves, refrigerators, and sinks. Reserve your stay at one of Traverse City's best! ... more   less 

Additional Information about Cherry Tree Inn & Suites

Address: 2345 N US Highway 31 N, Traverse City, MI 49686-3755
Region: United States > Michigan > Grand Traverse County > Traverse City
Price Range: $151 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cherry Tree Inn & Suites 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Cherry Tree Hotel Traverse City
Cherry Tree Inn And Suites
Cherry Tree Traverse City
Cherry Tree Inn & Suites Traverse City, Michigan
Hotel Style:
#1 Business Hotel in Traverse City
#1 On the Beach Hotel in Traverse City
#2 Green Hotel in Traverse City
#4 Romantic Hotel in Traverse City
#5 Family Hotel in Traverse City
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Questions & Answers

Here's what travellers have asked, with answers from Cherry Tree Inn & Suites staff and other travellers.
15 questions
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Casco, Michigan
7 months ago
Exeter, United Kingdom
over a year ago

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Questions? Get answers from Cherry Tree Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The housekeeping was terrible.”
859bethk, 11 Apr 2017 | Read review
“If you get a room with a balcony request one on a higher level so you can enjoy the view a little more!”
  • Wouldn't let me add the other day-some photos from our wonderful stay/breathtaking view
  • Wouldn't let me add the other day-some photos from our wonderful stay/breathtaking view
  • Wouldn't let me add the other day-some photos from our wonderful stay/breathtaking view
  • Wouldn't let me add the other day-some photos from our wonderful stay/breathtaking view
  • Wouldn't let me add the other day-some photos from our wonderful stay/breathtaking view
momof3boysplus1girl, 3 Apr 2017 | Read review
“our room was on 2nd floor facing the bay,liked it,but next time would choose 3/4th floor”
411mariong, 27 Mar 2017 | Read review
“Look at floor plans on website, then call to inquire before reserving.”
MI_Traveler0005Redux, 25 Mar 2017 | Read review
“The view of the bay was nice”
timsQ7589XE, 12 Feb 2017 | Read review
5 of 5