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West Bay Beach, a Holiday Inn Resort

0.9 km from Traverse City centre
  • Free Wifi
  • Free Parking
  • Pool
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615 E. Front St., Traverse City, MI 49686-2617
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778 Reviews from our TripAdvisor Community

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Showing 775: English reviews
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Reviewed 2 days ago NEWvia mobile

Just want to give a special thank you to Karl for giving my parents a spectacular stay and having great hospitality while taking care of them at the West Bay Beach Resort! He gave them an amazing rate and suggested awesome restaurants to go to while they were in town... not to mention he bought them champagne and wine glasses...

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Helpful?
Thank MARRISA T
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Good afternoon MARRISA T, Please tell your parents happy anniversary from the entire West Bay Beach Resort team! Thank you for recognizing those who made their stay extra special. We hope to be able to celebrate with them again next year! Hunter

Howell, Michigan
Reviewed 2 days ago NEW

We were married on the beach at this resort a couple of years ago and have made it a point to book a weekend here every winter, in effort to combat the winter blues that can set in. The staff is next to none accommodating every request in effort to provide service that exceeds all expectations. Justin the security guard...

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Helpful?
Thank chadcross23
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Hello chadcross23, As a resort we enjoy hearing stories like yours and knowing we play a role in some of the great memories in our guests' lives! Thank you for sharing and encouraging our incredible staff to continue providing the best service possible. See you next winter! Hunter

Bay City, MI
Reviewed 3 days ago NEWvia mobile

We have had poor experiences at a couple other places downtown, but West Bay Beach is consistently a great stay! We stay here almost every time we travel to Traverse City and always have a fantastic stay! The customer service is top notch, rooms are clean and comfortable, what more can you ask for?

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Helpful?
Thank Kvan33
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Hello Kvan33, We are grateful for the 5 star review and appreciate you recognizing our top notch staff! It's fantastic to know you are loyal to our property, and we look forward to seeing you during your next visit to Traverse City! Hunter

Reviewed 1 week ago

This is among one of the best places to stay. Rooms are large and clean. Staff is friendly and efficient. Breakfest is amazing. The night club is alot of fun. Location is walking distance to town. Located right on the bay views are amazing. I can't say enough good things about this hotel.

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Helpful?
Thank Jerry K
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Good afternoon, Thank you for choosing West Bay Beach Resort as your home away from home! We appreciate all the nice comments about our location, food, staff, and club. Come see us soon for another wonderful weekend. -Hunter

Middleville, Michigan
Reviewed 1 week ago via mobile

Where to begin...The View is hands down the best night club in the Grand Traverse Area. The staff here is absolutely amazing and went above and beyond to make my time here memorable. I would like to give a special thanks to Josh, Lindsey, Justun, and Alex for going above and beyond in every way possible. I am not sure...

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Helpful?
1Thank hummelsam11
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Good afternoon hummelsam11, Our staff truly appreciates your kind words of encouragement. We have a wonderful staff who genuinely care about each of our guests. It was a pleasure having you and we look forward to seeing you again. Best wishes, Hunter

Reviewed 1 week ago via mobile

My wife and I want to leave a great review for West Bay Beach Holiday Inn . I'll start off with thanking Karl for all his help in getting us set up. My wife said he was very professional speedy and just in general on point, I would say he went over and beyond the call of duty, so thanks...

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Helpful?
Thank CurtisGambrell17
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Hi CurtisGambrell17, Thank you for your kind review and taking the time to brag on all the people who made your visit extra special! We enjoyed having you as our guest and hope you'll be able to visit us again this summer. Have a safe trip back home! -Hunter

Chicago, IL
Reviewed 2 weeks ago via mobile

Nothing at this hotel was more than ok. The hotel was older and not kept up super well. I asked the staff a question prior to arrival and never got a response. The bathroom was tiny and cramped. The room was ok, the bed only moderately comfortable. We went for breakfast the first morning and sat at a table for...

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Helpful?
Thank bc6611
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Good afternoon bc6611, I'm sorry to hear your stay was just ok. We work diligently everyday to make sure our guests experience the best stay we can provide, and I don't believe we achieved that goal based on what you are describing. We will address the service issue you experienced with our servers to make sure every guest is greeted...

Livonia
Reviewed 2 weeks ago

We were in town to see Marty Stuart at the casino north of town. We wanted to be in town for the obvious charms Traverse City has to offer. From the moment we entered the lobby, Josh made us feel welcome. He helped us with our room and breakfast. He suggested we call the hotel directly for future bookings to...

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Helpful?
Thank Richard C
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Hi Richard C, We enjoyed your review and were greatly encouraged by it! It was exciting to read all the names of the staff who made an impact on your visit and went the extra mile. We look forward to having you back and hope next visit you'll find the time to use the pool. Stay warm! Hunter

Reviewed 3 weeks ago

Decent hotel, good location, (mostly) friendly staff. Check in was easy and quick, the girl at the desk was very friendly. On site Starbucks!! Huge plus for us, the lady there was also very nice. Room was nice, clean. The beach area was just ok, kind of cramped on a warm day. We chose to head down to the public...

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Helpful?
Thank Catie G
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Good afternoon Catie G, I'm pleased to hear about the great start to your weekend with us but wish the service and food in the restaurant were better for you. We will address this immediately to keep from harming our reputation for excellent guest service and to ensure no other guests have the same bad experience you had. Thank you...

Grand Rapids, Michigan
Reviewed 3 weeks ago

We had a wonderful weekend getaway and were treated GREAT especially by Edn's and Josh at the front desk who went above and beyond to make sure our stay was VERY ENJOYABLE. Also to Kim who put our plans into motion. The West Bay Beach Holiday Inn was very clean and well kept.

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Helpful?
Thank Keith S
Hunter R, Public Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Hello Keith S, We love having your family each year for your annual getaway! You have a wonderful family who are a pleasure to host. Thank you for providing us so feedback on the people who went above and beyond and sharing your great experience. We look forward to seeing you again next year! -Hunter

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Rising from the waters edge, West Bay Beach, Holiday Inn Resort is the only full-service, four season resort on the white sandy shores of West Grand Traverse Bay. You can do it all while visiting West Bay Beach, a Holiday Inn Resort! Conveniently located within walking distance to downtown, Traverse City offers unique boutique shops and an eclectic area of restaurants, art galleries, and theaters. Looking for things to do while you are in the area? Traverse City offers an abundant amount of satisfying activities such as hiking, biking, golf, water sports, para-sailing, boating with boat rentals, charter fishing, kayaking, wine tours, and dune climbing to name a few. Nearby area attractions include Sleeping Bear Sand Dunes National Park, Leland's Fishtown, Hagerty Conference Center, Turtle Creek Casino, Interlochen Arts Academy, Dennos Museum, Music House Museum, and Grand Traverse Mall just to name a few. Whether for work or for pleasure, West Bay Beach Resort has it all! ... more   less 

Additional Information about West Bay Beach, a Holiday Inn Resort

Address: 615 E. Front St., Traverse City, MI 49686-2617 (Formerly Holiday Inn Traverse City)
Region: United States > Michigan > Grand Traverse County > Traverse City
Price Range: $135 - $591 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — West Bay Beach, a Holiday Inn Resort 3*
Number of rooms: 179
Reservation Options:
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Also Known As:
Holiday Inn Traverse City Hotel Traverse City
Traverse City Holiday Inn
West Bay Beach, a Holiday Inn Resort Traverse City, Michigan
Hotel Style:
#2 On the Beach Hotel in Traverse City
#4 Business Hotel in Traverse City
#11 Family Hotel in Traverse City
#11 Romantic Hotel in Traverse City
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Questions & Answers

Here's what travellers have asked, with answers from West Bay Beach, a Holiday Inn Resort staff and other travellers.
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Questions? Get answers from West Bay Beach, a Holiday Inn Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call the hotel directly, only the north east front side rooms have bay view. If you book online, take the breakfast option for $5.00 pp.”
 of 5 bubbles richardcW2651LN, 2 Feb 2017 | Read review
“We had 5 rooms that were all together on the 4th floor. The elevator took a long time to go up or down once you got in it?”
 of 5 bubbles keiths228, 30 Jan 2017 | Read review
“Request a view of the bay!”
 of 5 bubbles JerBearMichigan, 3 Jan 2017 | Read review
“Room 301 has fabulous Grand Traverse Bay views!!”
 of 5 bubbles melodye518, 21 Dec 2016 | Read review
“Ask for a room on the far end of the building, but all rooms have a great view of the bay.”
 of 5 bubbles jmay1909, 13 Dec 2016 | Read review
5 of 5