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West Bay Beach, a Holiday Inn Resort

Booking.comUS$159*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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West Bay Beach, a Holiday Inn Resort
West Bay Beach, a Holiday Inn Resort
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809 Reviews from our TripAdvisor Community

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Showing 806: English reviews
Trenton, Michigan
Reviewed 13 July 2016

This is my fiance' and I's second time staying at this hotel. This time we had my 3 18-23 year old kids with us. It's a great location right across the street from Downtown. It has so much great stuff at it. Indoor pool open until like 1am and only 18 and over after 10pm. An outdoor pool open until...

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Helpful?
Thank baxtoo
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Good Morning baxtoo! Thank you for the amazing 5 star review! I'm happy to hear that you were able to utilize a lot of our amenities, and enjoyed the services offered by our staff. We look forward to seeing you next time!

Rockford, Michigan
Reviewed 13 July 2016 via mobile

We had an amazing time at the West Bay Beach Resort. My family had so much fun at the pool and playing on the beach. They are in a perfect location for the cherry fest too. The check in staff under Hunter is the best! Danielle, Kerry, and Karl all helped me with my room. We had a great meal...

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Helpful?
Thank Walke464
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Dear Walke464, Thank you for recognizing some of our staff members who helped make your stay wonderful. We always look forward to seeing our regulars and hope to see you and the family again soon!

Reviewed 13 July 2016

Want to give a shout out and a big "Thank You" to Jack DeStefano at the front desk for the excellent service he gave to us when we were booking a 2 night stay at the West Bay Holiday Inn. Jack was outstanding and really appreciated all he did for us. He made staying at the hotel a pleasure and...

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Helpful?
Thank Sheila M
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Dear Sheila M, Thank you for acknowledging Jack for his outstanding service! It is great to hear how our staff is going above and beyond for our guests. We look forward to your return visit in the Fall!

Burton, Michigan
Reviewed 10 July 2016

My daughter got married at the end of June 2016. We obviously stayed at the West Bay Beach, a Holiday Inn Resort. We had reserved, well in advance, 2 rooms (there were several others reserved, but they don't apply to this review). I'm going to make a very long story short. I was to pay for both rooms, however, the...

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1Thank chazdata
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Hello chazdata, We are grateful for the opportunity to host your daughter's wedding this summer at West Bay Beach Resort and sincerely hope that it was a positive and memorable experience for her. It is extremely important to us that all special events are a wonderful experience for the friends and family in attendance. We apologize for the inconvenience and...

Hartford, Connecticut, United States
Reviewed 8 July 2016

Had a great two-night stay at this hotel. Beautiful location along the bay and a quick walk into downtown. The patio restaurant wait staff is friendly and accommodating, though breakfast service was slow--the only reason for giving the review four stars. Our shuttle driver Don was a lot of fun and took the extra steps of finding us an early...

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Helpful?
1Thank Tim C
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Hi Tim C, I'm happy to hear you had a great stay with us and had the opportunity to unplug and relax. Thank you for bragging on Don and his desire to go above and beyond for our guests! We have addressed the staffing in our breakfast Bistro to make sure your service is quick next time you visit us....

Reviewed 7 July 2016 via mobile

Brilliant facility. Great service. Only reason it wouldn't get a 5 was the fairly outdated building and one rude server. Special shout out to Karl at the front desk for securing a perfect room for us and even offering to move our luggage to the room.

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Helpful?
Thank Roy R
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Good Morning Roy R, Thank you for your kind words about Karl at the Front Desk. We are lucky to have such a devoted employee here at West Bay Beach! We are constantly doing upgrades so it is good to hear what we can improve on as well. We hope to see you soon!

Schaumburg, Illinois
Reviewed 5 July 2016 via mobile

Cons: We've stayed in traverse city before but never here at this hotel. We waited over two hours to check in because our room was not ready. They kept telling us 30 more mins. Staff at front desk was very unfriendly! Safe in room didn't work! Pros: Kelly Jo one of the managers was so customer service friendly I would...

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Helpful?
Thank jimmyv24
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Hi jimmyv24, I would first like to apologize for the poor service you received at check in. I met with the front desk team to discuss some ways to improve ourselves and used your review to reiterate why providing great service is always important. I'm happy to hear our other staff were so great and that Kelly Jo went out...

Northville, Michigan
Reviewed 4 July 2016

If you want a hotel for the location, you can not get any better than this. It is right on Grand Traverse Bay with a small private beach and a hopping patio bar area. You are within easy walking distance to downtown and the Cherry Festival activities. We were able to sit on the patio and watch the air show....

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Helpful?
2Thank kim6887
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Hello kim6887, We are excited to share with you that our bathrooms will be updated very soon! Plans for the updating have already begun. We appreciate you sharing your thoughts with us and take your review very seriously. We are making huge strides in our wifi connectivity and doing our best to minimize any connection issues. Our hope is that...

Reviewed 4 July 2016 via mobile

I would say this resort is one of the best. Ed who works tirelessly on the grounds. Max the Serbia student great job. Marianne Starbucks staff. Our family had a great time. We loved the patio and music. Beach chairs and umbrellas very nice.

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Helpful?
Thank marycarrasco
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Good evening marycarrasco, Thank you for naming off a few of our amazing staff who make our resort unique and play such a vital role in providing the best service in town! Summers are always so much fun with the great weather, beach, and live music. We hope you and your family will come see us again next summer! Hunter

Reviewed 2 July 2016 via mobile

Came for first visit up to traverse city. Great for walking to front street and visiting local shops. The water was right in front of you so that if you wanted to rent a kayak or bike you could go down by the bar. The rooms are a bit on smaller side, bathroom was tiny. But we spent most of...

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Helpful?
Thank Sue B
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Hi Sue B! We definitely take pride in our location and that there is a lot to offer within a short 5 minute walk! When you are ready to make your second trip to Traverse City, please contact us so we can get you set up. There is so much more to see!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Rising from the waters edge, West Bay Beach, Holiday Inn Resort is the only full-service, four season resort on the white sandy shores of West Grand Traverse Bay. You can do it all while visiting West Bay Beach, a Holiday Inn Resort! Conveniently located within walking distance to downtown, Traverse City offers unique boutique shops and an eclectic area of restaurants, art galleries, and theaters. Looking for things to do while you are in the area? Traverse City offers an abundant amount of satisfying activities such as hiking, biking, golf, water sports, para-sailing, boating with boat rentals, charter fishing, kayaking, wine tours, and dune climbing to name a few. Nearby area attractions include Sleeping Bear Sand Dunes National Park, Leland's Fishtown, Hagerty Conference Center, Turtle Creek Casino, Interlochen Arts Academy, Dennos Museum, Music House Museum, and Grand Traverse Mall just to name a few. Whether for work or for pleasure, West Bay Beach Resort has it all! ... more   less 

Additional Information about West Bay Beach, a Holiday Inn Resort

Address: 615 E. Front St., Traverse City, MI 49686-2617 (Formerly Holiday Inn Traverse City)
Region: United States > Michigan > Grand Traverse County > Traverse City
Price Range: $194 - $669 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — West Bay Beach, a Holiday Inn Resort 3*
Number of rooms: 179
Reservation Options:
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Also Known As:
Holiday Inn Traverse City Hotel Traverse City
Traverse City Holiday Inn
West Bay Beach, a Holiday Inn Resort Traverse City, Michigan
Hotel Style:
#3 On the Beach Hotel in Traverse City
#4 Business Hotel in Traverse City
#11 Romantic Hotel in Traverse City
#11 Family Hotel in Traverse City
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Questions & Answers

Here's what travellers have asked, with answers from West Bay Beach, a Holiday Inn Resort staff and other travellers.
13 questions
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South Haven
24 days ago
Farmington Hills, Michigan
over a year ago
over a year ago

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Questions? Get answers from West Bay Beach, a Holiday Inn Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the end have amazing views of the water. My coworker was in 302 and he raved about his room and the views”
michaelbO71BK, 2 May 2017 | Read review
“The wi-fi in the rooms went in and out during our whole stay. Don't plan on doing any work while you are there.”
emilystout, 1 May 2017 | Read review
“We looked on traversecity.com and found a great coupon under the True Escape Package!”
michellecE5898QV, 27 Apr 2017 | Read review
“Ask not to be over the night club.”
L7445YFkellyw, 24 Apr 2017 | Read review
“You'd probably want to stay away from the bar pub areas if you go to bed early”
RunnerGirl0922, 10 Apr 2017 | Read review
5 of 5
Booking.com
US$159* /night
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TripAdvisorUS$159
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Prices are for 1 room, 2 adults
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