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Hawthorn Suites by Wyndham Troy MI

Hotels.comUS$99*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hawthorn Suites by Wyndham Troy MI
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646 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites by Wyndham Troy MI
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Showing 641: English reviews
Toronto, Canada
Reviewed 13 March 2017

My name is Dalia and I stayed in the Hawthorn Suites in Troy, Michigan from 18 September to 06 October 2015, and I will stay there again and again for my future trips to Michigan. I had a very pleasant and comfortable stay there. The place is very clean and neat. Everything is available in their suits from the dishwasher...

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Thank DaliaCanada
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Hi Dalia, we cannot thank you enough for taking the time to share all of this positive feedback with us about your stay at the Hawthorn Suites Troy. It was definitely our pleasure to host your extended stay and we are so thrilled to hear how much you enjoyed your stay with us. Our fully equipped kitchens are certainly an...

Troy, Michigan
Reviewed 12 March 2017

It is good and comfortable stay. Special thank to ASMEHAN who serves breakfast and Dinner with tasty food. Front desk service is also good. I would like to stay here again. As they serves 3 days dinner in a week is very good. Also breakfast starts from 6 am is very good for office going people.

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Helpful?
Thank prashantsalunkhe
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

We appreciate your feedback about your experience at the Hawthorn Suites Troy. We will make sure to tell Asmehan that she is proving wonderful customer service to our guests. We look forward to seeing you again at the Hawthorn Suites Troy!

Reviewed 11 March 2017 via mobile

Our power went out, along with 800,000 in MI over the weekend. Lindsey answered my call and I told her I might need a room fri-sun, possibly longer. She was very friendly and explained their policy and said I was OK to cancel as long as it was before 6 regardless of how long I reserved. She understood the situation...

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Thank Sherry W
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Sherry, it was our pleasure to be your home-away-from-home at the Hawthorn Suites Troy during the massive power outage in the area. We take pride in providing the best customer service and we are so glad that you were able to experience that from Lindsey and the rest of the staff. We hope that your surgery went smoothly and that...

Maineville, Ohio
Reviewed 10 March 2017

We couldnt believe how nice and clean and big our room was it was like a home away from home full kitchen King bed . close to things we were doing in town . the staff was friendly the breakfast and dinner was included in the rate of the room and it was very nice . fresh baked cookies and...

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank S2804ASrichards
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Thank you for being our guest at the Hawthorn Suites Troy! We appreciate you staying with us during the tournament at the Palace. It makes us so happy to hear that you enjoyed the suite, amenities, and the staff. We hope to see you again at the Hawthorn Suites Troy!

Troy
Reviewed 9 March 2017

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank C4680LWmarcusb
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Beverly Hills, Michigan
Reviewed 8 March 2017

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank 332dominics
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Toronto, Canada
Reviewed 5 March 2017

This is a decent and safe place to stay. The rooms are quite comfortable. One of the ladies serving the breakfast, Asmehan, was very courteous and accommodating. The staff at the counter and housekeeping staff was also very courteous. My criticism is that if you request housekeeping services they do not respond in a timely manner. When I moved into...

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Thank roamer1116
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Thank you for being our guest at the Hawthorn Suites Troy. We are happy to hear that you enjoyed the suite and the customer service provided by the staff. We apologize about the housekeeping issue and we will make sure to address it to the appropriate manager. Thank you for letting us know so we can resolve the guest issues....

Reviewed 5 March 2017

Good room with almost all amenities. Nice & Verity of food. Friendly staff which is ready to help all the time. Staff is very talkative and eager to take feedback especially from the kitchen. Particularly Asmehaw from Kitchen takes care of your taste. Breakfast is good one & healthy.

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Thank Mayur M
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

We are so happy that you enjoyed your stay at the Hawthorn Suites Troy! Thank you for being our guest and for taking the time to share your feedback with us. We hope to see you again soon at the Hawthorn Suites Troy!

Los Angeles, California
Reviewed 26 February 2017 via mobile

I stayed at the Hawthorn suites for 3 days and it was wonderful! I was greeted by a very helpful and kind young man I believe his name was Carlos! The breakfast was delightful and rooms were nice and cozy:) will stay again

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Thank MarkyPooPoo420
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Hi Mark! We are so happy to hear your feedback about your stay at the Hawthorn Suites Troy. We appreciate you taking the time to write this review and mentioning one of our newest members, Carlos! We feel that he is a great addition to the team, so thank you for recognizing him. We will see you next time when...

Findlay, Ohio
Reviewed 24 February 2017 via mobile

Troy is a good area and I would highly recommend to stay in Troy, very safe and a lot of things to do, the staff at Hawthorn is very professional, Anna and Asmahen were really nice and friendly. The rooms are outdated but very clean.

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Thank TheTraveller20002000
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Thank you for choosing to stay at the Hawthorn Suites Troy! We know there are many choices for accommodations in the area and we are happy that you chose us! Also, thank you for the kind words about our staff. They work very hard to provide the best customer service for all of our guests. We hope to see you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Meeting Rooms

Additional Information about Hawthorn Suites by Wyndham Troy MI

Address: 2600 Livernois Rd, Troy, MI 48083 (Formerly The Gatehouse Suites Troy)
Region: United States > Michigan > Troy
Price Range: $109 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Troy MI 3*
Number of rooms: 152
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Also Known As:
The Gatehouse Suites Troy Hotel Troy
Residence Inn Troy
Troy Residence Inn
Hawthorn Suites By Wyndham Troy MI Michigan
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham Troy MI staff and other travellers.
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Questions? Get answers from Hawthorn Suites by Wyndham Troy MI staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful Rooms !”
laurenbK4840NS, 23 May 2017 | Read review
“ask for rooms away from highway if you do not wanna hear the noise”
diamondf36, 16 May 2017 | Read review
“I think room that I stayed in was great with view, Air conditioner”
vrushali101, 26 Apr 2017 | Read review
“The room is very clean, comfortable and quieter.”
Rubsousa, 24 Apr 2017 | Read review
“Rms in the back bldg have bad wifi. some of the rooms are in bad need of updates and on a windy night, dish service on tv doesn't work.”
nickim331, 24 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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