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Hawthorn Suites by Wyndham Troy MI

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Hawthorn Suites by Wyndham Troy MI
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534 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites by Wyndham Troy MI
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Showing 530: English reviews
McKinney, Texas
Reviewed 27 July 2016

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Helpful?
Thank steelcity1704
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Los Angeles, California
Reviewed 17 July 2016 via mobile

I was staying at this hotel for business and TWO weekends in a row police had to be called to the property. The first was because non hotel guests were partying by the pool and shot someone in the face... The second was more drunken visitors loitering on the property and parting in hotel rooms. Two different groups, two nights,...

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Helpful?
Thank Natalie_Me86
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

I would like to start by thanking you for being an extended stay guest at our hotel. I want to apologize for the "party crowd" that came during the weekends during the summer months. Most importantly, I want to clarify that nobody at this hotel was shot. This is false information. The hotel has hired a security team to work...

Grand Rapids, Michigan
Reviewed 7 July 2016

I had an excellent stay while in the Detroit area for work. The room was clean, good breakfast, and even a complimentary dinner. I would definitely recommend this hotel to anyone.

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Thank amaris2016
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Thank you for being our valued, repeat guest at the Hawthorn Suites Troy! We greatly appreciate you choosing to stay with us while you are on business. We look forward to your arrival weekly and we will see you soon at the Hawthorn Suites Troy!

Troy, Michigan
Reviewed 2 July 2016

Rooms - Big, Good layout, Airy & full of light, Sound proof, Great room service, Clean towels, utensils Morning break fast - Lot of varieties,Special attention by staff mainly ASMEHAN Reception - Good support by SAM

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Helpful?
Thank Vish02456
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Thank you for being a recent guest at the Hawthorn Suites Troy. It makes us happy to know that you enjoyed your stay with us and that housekeeping, Asmehan, and Sam took great care of you. We hope you come back soon to stay at the Hawthorn Suites Troy!

Troy, Michigan
Reviewed 2 July 2016

The room is very spacious and Clean. The food is also good and lot of options for morning breakfast and the attendant is very helpful especially Asmehan. Also front desk staffs are very helpful and informative

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Helpful?
Thank Ragh_ks
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Thank you for taking the time to provide us with a review while staying at the Hawthorn Suites Troy! We greatly appreciate your feedback and we are thrilled to hear that you were given wonderful hospitality during your visit. We look forward to seeing you again soon at the Hawthorn Suites Troy!

Winchester, Virginia
Reviewed 30 June 2016

We were really pleased with the personalized service which began prior to arriving. Our family blocked out rooms for our family reunion and we received individualized treatment as the contract was being completed. Very efficient and totally customer friendly. We also are big card and board game players and were afforded the opportunity to use a conference room for our...

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Helpful?
Thank ansie44
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

We want to thank you and your family for being wonderful guests at the Hawthorn Suites Troy this past weekend. It was our pleasure to host your family reunion and birthday party. We are extremely happy to hear how satisfied you were with your time spent with us. We appreciate your feedback and we look forward to seeing everyone again!

Reviewed 28 June 2016

It was really an amazing and comfortable night, everything was perfect, if you decide to go there, always ask for Sam, he is so helpful and professional, I would recommend this hotel for all travelers.

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Helpful?
Thank Ghaith B
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

We appreciate you being our guest at the Hawthorn Suites Troy! Thank you for the wonderful review and the kind words about Sam. I will make sure the message gets passed along to him. We hope to see you again at the Hawthorn Suites Troy!

Reviewed 25 June 2016

The room is very spacious and very comfortable, felt at home. The food is also good and food attendant is very accommodating and friendly to guest especially to Asmehan. Has swimming pool and basketball court, fitness room for physical activity while away from home.

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Helpful?
Thank Amando S
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Thank you for being a recent guest at the Hawthorn Suites Troy! We value your feedback and we will definitely let Asmehan know that she is providing wonderful guest hospitality. We are also happy to hear that you took advantage of the swimming pool and the gym. We hope you choose the Hawthorn Suites Troy as your host hotel once...

Royal Oak, Michigan
Reviewed 23 June 2016

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Thank Sylvester B
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Howard City
Reviewed 21 June 2016

Helps make being away from home a little easier. Positives: Spacious rooms, huge beds, great cable selection. Rooms are neat and clean. Sam @ the front desk is kind and prompt with service, he always has a smile and sends you off with a "thank you." No Smoking is a major plus. They have complimentary dinners on some nights, which...

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Helpful?
Thank Jay Y
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Thank you kindly for writing a review about your experiences at the Hawthorn Suites Troy! We appreciate you as a repeat valued guest and we are happy to hear that you enjoy the spacious suites. We will make sure Sam knows what a fantastic job he is doing to provide outstanding customer service to our guests. We look forward to...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Meeting Rooms

Additional Information about Hawthorn Suites by Wyndham Troy MI

Address: 2600 Livernois Rd, Troy, MI 48083 (Formerly The Gatehouse Suites Troy)
Region: United States > Michigan > Troy
Price Range: $113 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Troy MI 3*
Number of rooms: 152
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Also Known As:
The Gatehouse Suites Troy Hotel Troy
Residence Inn Troy
Troy Residence Inn
Hawthorn Suites By Wyndham Troy MI Michigan
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham Troy MI staff and other travellers.
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Questions? Get answers from Hawthorn Suites by Wyndham Troy MI staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get the rooms by the sport court.”
 of 5 bubbles JimW986, 27 Nov 2016 | Read review
“easy parking, good place.”
 of 5 bubbles fernandesrampaz0, 14 Nov 2016 | Read review
“Two King Rooms / Full Kitchen / Fireplace / Two levels ---- lots of room!”
 of 5 bubbles GoYOTES, 27 Oct 2016 | Read review
“quiet enviroment”
 of 5 bubbles wandou2016, 20 Oct 2016 | Read review
“Os andares mais altos são mais silenciosos, pois a estrutura é feita de madeira e com visitantes no andar de cima, pode ser mais barulhento.”
 of 5 bubbles tatianab851, 17 Oct 2016 | Read review
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