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All reviewsfront deskjacuzzi tubchoice hotelsassistant managerblack fridayhome away from homewafflesbreakfast roomgreat place to stayfridge and microwaveexcellent hotelnight staycomplimentary breakfastbusiness tripeasy accessgreat shoppingnice breakfast
STAFF there are really helpful and happy. Especially Amia/Amre sorry for spelling she works the front desk and is very good at her job. In fact evwryone there has been nothing but great through the times I have stayed
I have stayed here many times and every time is a great experience. James at the front desk always takes the extra step to make my experience great! He is very polite and friendly. He makes me feel very welcomed every time. The staff overall...More
I am a Canadian that visits the state of Michigan quite frequently with my little boy for father son weekends. I've frequented many hotels that are in Troy, Sterling Heights, Roseville, Auburn Hills, and Utica. What I've found is that the most pleasant hotels are...More
The staff at this hotel were all wonderful. They were friendly, polite and helpful. We were on a girls shopping trip for Black Friday. We were greeted with a bag with coupons, water and snacks. Room was clean and check in quick. The maintenance guys...More
Stayed here many times for shopping on black Friday. This hotel is very clean and the staff is always very friendly. When we checked in we were greeted by James at the desk he was so nice, my friend mentioned to him it was my...More
Thank Sheri L
Response from Amie J, Manager at Comfort Inn UticaResponded 7 December 2017
Thank you so much for your TripAdvisor review about our hotel and James! He is actually a great employee and a pleasure to work with. Many guests to agree with you. We appreciate you guys choosing the Comfort Inn Utica to stay at...More
Response from Deborah J | Property representative |
Currently 50% of our guest rooms come equipped with Microwave/Fridge units. When reserving your room, please call the hotel directly and let the guest services agent know that you are requesting an executive... More
Currently 50% of our guest rooms come equipped with Microwave/Fridge units. When reserving your room, please call the hotel directly and let the guest services agent know that you are requesting an executive level room with the micro/fridge unit and we will be happy to take steps to ensure you have the proper accommodation when you arrive. We are in the process of adding micro/fridge units to the remaining 50% of our guest rooms and should have this upgrade completed by the end of this year. Micro/fridge units have become one of our most requested amenities and we look forward to offering this as a standard amenity in the very near future.
Thank you for considering the Comfort Inn of Utica and we look forward to serving you!
Deborah Jaffray, CHA
Director of Operations