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All reviewsfront deskjacuzzi tubchoice hotelsassistant managerblack fridayhome away from homewafflesbreakfast roomgreat place to stayfridge and microwaveexcellent hotelcomplimentary breakfasteasy accessbusiness tripcomfy bedfirst floorstaff was very friendly
Positives: Ben at the front desk was very nice! The carpeting and the bedding in my room is updated to a more contemporary look and very appealing. There are plugs in the lamps on the deck and by the beds (I had 2 queen sized...More
My husband and I have been staying at this hotel for the past 9 years. Every stay has been a pleasure. They keep it clean and neat, the staff is very friendly and they interact with their guest. They also do things such as cookouts...More
was ok...bed not as comfy as we'd like but was ok...breakfast was ok...clerk was very pleasant and nice...yogurt I think was close to expiration date as it had a funny taste...did not eat it...had a nice pool...w/c accessible...nice view out our window...parking was convient
The air conditioner was not working properly and we reported it to the front desk on our first day and we were told someone would take a look at it but nothing was done. The breakfast buffet was not very good. Some of the milk...More
Was pleasantly surprised that the room had a jetted tub, unfortunately didn't get to use that. The room was large with 2 queen beds. Had a separate sink area for coffee , bar etc. bathroom was roomy with ample counter space. Overall was very pleased...More
Response from Deborah J | Property representative |
Currently 50% of our guest rooms come equipped with Microwave/Fridge units. When reserving your room, please call the hotel directly and let the guest services agent know that you are requesting an executive... More
Currently 50% of our guest rooms come equipped with Microwave/Fridge units. When reserving your room, please call the hotel directly and let the guest services agent know that you are requesting an executive level room with the micro/fridge unit and we will be happy to take steps to ensure you have the proper accommodation when you arrive. We are in the process of adding micro/fridge units to the remaining 50% of our guest rooms and should have this upgrade completed by the end of this year. Micro/fridge units have become one of our most requested amenities and we look forward to offering this as a standard amenity in the very near future.
Thank you for considering the Comfort Inn of Utica and we look forward to serving you!
Deborah Jaffray, CHA
Director of Operations