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Comfort Suites Wixom

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Comfort Suites Wixom
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106 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Wixom
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Showing 103: English reviews
Reviewed 14 October 2015

I was located next to the lobby, which was a bit loud for a bit, but during the week wasn't bad. The high ceiling and the spacious room more than made up for it. The friendliness of the staff and their eagerness to please was outstanding. I would definitely choose these properties in the future. I was at a show...

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Helpful?
Thank mlrmanski
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you so much for taking the time to complete the online survey regarding your stay here at the Comfort Suites. We are so glad you enjoyed your stay and hope to see you very soon. Thanks, Jill Biegel General Manager

Reviewed 28 September 2015 via mobile

We were there for soccer. Our club picks the hotel so it's always an adventure. This hotel met all my needs. The breakfast was ok. I usually eat oatmeal (love hotel oatmeal). They only had instant so I had cereal. The room was large. It was great having a fridge and microwave. It was a little worn but nothing that...

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Helpful?
Thank livsophie
Jessica M, Guest Relations Manager at Comfort Suites Wixom, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We are also happy to hear that you found the location to be so convenient for your needs. We are glad that you were satisfied with the hospitality of our staff and I am very pleased...

Leroy
Reviewed 28 September 2015

The room was fine. The bedding is comfortable. Corners of the bathroom could have been cleaner and drains are slow. We stayed here to babysit/entertain grandchildren that live in the area. We wanted a pool for this reason, so paid the price. We started staying at this hotel when they first opened but have seen the price rise so that...

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Helpful?
Thank Holly S
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you so much for taking the time to complete our survey. We are glad you were able to enjoy time with your family and utilize the pool area. Having an indoor heated pool is a great asset. We hope to see you again. Jill Biegel General Manager

Chattanooga, Tennessee
Reviewed 12 August 2015 via mobile

This hotel met our expectations for the price we paid. We were in town for a wedding and family visit and needed 5 nights so we didn't want to spend a lot. We picked this location for its proximity to the wedding venue (Suburban Showplace). The hotel was booked solid between a dance competition and softball tournament in the area...

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Helpful?
Thank Devin0930
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you so much for taking the time to complete feedback regarding your stay at the hotel. We are so glad you had an enjoyable visit with us. We would love to host you again if you head back this way. Thanks again, Jill Biegel General Manager

Chaska, Minnesota
Reviewed 12 August 2015 via mobile

Clean - well located facility. Excellent breakfasts. Just one slow elevator made getting to our forth floor room. First room I've been in for awhile that actually had a number of electrical outlets. Shower was way too weak. I would stay here again.

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Helpful?
Thank Slarsons
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you so much for some great feedback. We are so glad you enjoyed your stay and look forward to hopefully seeing you in the future. Thanks again, Jill Biegel General Manager

Lexington, Illinois
Reviewed 7 August 2015

The hotel, breakfast, and majority of staff was very good. But because of a very poor cancellation policy and a extremely rude manager our stay and the stay of teammates in other rooms was less than it could have been. We had to pay for two nights we didn't even use because we were scammed when reserving the rooms. The...

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Helpful?
Thank Mark A
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Hi Mark, Thank you for taking the time to express your frustrations with the hotel. The cancellation policy your team fell under was not only the hotels, but also in the terms and guidelines from ASA for team compliance. I do apologize it is not something you agreed with. All contracts were signed by team leads and that information should...

Cary, Illinois
Reviewed 3 August 2015

Close to stores, restaurants. Staff was friendly, especially the breakfast attendant. Breakfast was great, we really appreciated the to go bag for breakfast too. Would definitely stay there again. Thank you!!

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Helpful?
Thank Skatingparent
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you so much for taking the time to review your stay with us here in Wixom. We are so glad you enjoyed your stay. We look forward to seeing you again. Jill Biegel General Manager

Floyds Knobs
Reviewed 12 July 2015

This hotel was clean and nice. Everyone from the front desk staff, breakfast staff and housekeeping personnel were friendly and helpful. The hotel was in a safe area. The workout room was small, but in good working order. The pool area was clean. Breakfast was in a nice dining area and was just a touch better than the normal. This...

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Helpful?
Thank IndianaLady
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you so much for your feedback. We are glad you enjoyed your stay with us. Hope to see you again. Jill Biegel General Manager

Richland, Michigan
Reviewed 23 June 2015

The hotel was clean and the pool are nice, albeit very small and not well ventilated. We, and others, took issue with two employees arguing and swearing at each other out on the sidewalk within earshot of the hotel rooms. Did they really think no one would hear them? Very unprofessional. Then I overheard the manager (I believe) telling one...

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Helpful?
Thank svenska572
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you for taking the time to complete the survey on tripadvisor. I apologize you did not have an enjoyable stay at the hotel. I was not made aware of the incident you are referring to between a couple of my team members so I can assure you it was not something management would be discussing at the front desk...

Reviewed 23 June 2015

My main comment is this: Please get a new management or execute action better. The first time I stayed at this hotel, which was in 2013, the management was wonderful, the rooms were clean, the breakfast good, etc. I was very happy. The location was very convenient as well. However, when I visited recently, it was nearly opposite. Management was...

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Helpful?
Thank Erika H
Jessica M, Guest Relations Manager at Comfort Suites Wixom, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon the guest experience at our hotel. I am sorry that your room was not properly and thoroughly cleaned and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated all suites hotel. Free parking, free wi-fi, heated in-door pool, 24 hour fitness center, business center, pull out sofa in every room, mini fridge, microwave in every room, coffee machine,complimentary hot and cold breakfast, complimentary dinners on Tuesdays,Wednesdays and Thursdays.Located off of I-96 highway. ... more   less 

Additional Information about Comfort Suites Wixom

Address: 28049 S Wixom Rd, Wixom, MI 48393-3405
Region: United States > Michigan > Wixom
Price Range: $135 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Wixom 2.5*
Number of rooms: 91
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Also Known As:
Comfort Suites Wixom Hotel Wixom
Wixom Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Wixom staff and other travellers.
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Questions? Get answers from Comfort Suites Wixom staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for suite room away from the entertainment section of hotel.”
 of 5 bubbles ralphwilhelm1, 4 Dec 2016 | Read review
“The TV shuts off automatically and the A/C units arent as cool as we would have liked”
 of 5 bubbles RichC45176, 7 Nov 2016 | Read review
“The top floor rooms are less noisy!”
 of 5 bubbles ElaineDB, 19 Jun 2016 | Read review
“I was asked which floor I would like to stay on. I really liked that they offered a choice. 4th floor was quiet and peaceful.”
 of 5 bubbles 459LoriS459, 23 May 2016 | Read review
“Ariel and Chris were very helpful If you stay here ask for them.”
 of 5 bubbles ThetaForever, 18 May 2016 | Read review
5 of 5