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Ann Arbor Marriott Ypsilanti at Eagle Crest

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Traveller (86)
Room & Suite (38)
Dining (1)
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Overview
  • Excellent33%
  • Very good39%
  • Average15%
  • Poor6%
  • Terrible7%
Travellers talk about
“ann arbor”(75 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
Jul. 2Jul. 3
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1 room, 2 adults, 0 children
Standard Room
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Reviews (369)
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All reviewsann arborthe concierge loungeconference centerford lakeeastern michigan universitybreakfast buffetbeautiful hotelrooms are comfortablebusiness tripparking lotrestaurants and shoppingcommon areasthis past weekendfront desk staffdetroit metro airportking roomflat screen tv
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1 - 5 of 360 reviews
Reviewed yesterday

Requested and received upon arrival a room close to elevator. Room 220. Amenities were the usually seen in hotel, nice large soft towels. The top mattress seems to shift off the bed and had to be pushed back on. The bathroom was not cleaned on...More

Thank Pauline D
Reviewed 2 weeks ago

First - everyone is correct, this property needs some serious upgrading in the rooms. The rooms are seriously old - and are indeed showing the age badly. So - I will focus on the other aspects. LOVE the outdoor space - firepits, seating areas outside,...More

Thank Motrzo
Reviewed 3 weeks ago

This hotel caters to conferences. While at this hotel, thre was a conference of bowlers who filled the bar around 9:30. About 1a, the bar must have closed since our floor turned into a party. The hotel still has the old 'door slammer' automatic door...More

Thank checkerInAz
Response from Tom L, General Manager at Ann Arbor Marriott Ypsilanti at Eagle CrestResponded 2 weeks ago

Thank you for your feedback. I apologize for the hospitality experience you mentioned in your post and we have shared your concern with our team. Our goal is to provide ultimate hospitality and service to our guests and we take it very seriously whenever we...More

Reviewed 4 weeks ago

We booked a conference with our group months in advance, paid for an upgraded room with a view and king bed (see reservation below) Reservation Confirmation: 92098533 Room Details ROOM TYPE Guest room, 1 King, Lake view NUMBER OF ROOMS 1 GUESTS PER ROOM 2...More

Thank brett88scarb
Response from Tom L, General Manager at Ann Arbor Marriott Ypsilanti at Eagle CrestResponded 4 weeks ago

Thank you for your candid feedback. I apologize for the reservation and customer service issues you encountered as that is not our standard. We have shared your concerns with our team and they will be addressed imediately. Our goal is to provide ultimate hospitality and...More

Reviewed May 10, 2018

I stayed here for one night. I was in room 523 and the view was one of the nicest parts of the stay. The bed was surprisingly comfortable given the state of the room. The lobby at this hotel is BEAUTIFUL, they just need to...More

Thank Stacy M
Response from Tom L, General Manager at Ann Arbor Marriott Ypsilanti at Eagle CrestResponded May 11, 2018

Thank you for your candid feedback. I apologize for the guestroom issues you encountered; we are committed to a much higher standard. We are scheduled for extensive guestroom renovations in the near future. We hope that you will return to experience the improvements the next...More

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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Golf Course
Heated pool
Indoor pool
Details
Price range
US$140 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$140 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
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Traveller (86)
Room & Suite (38)
Dining (1)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
A2morgan
December 15, 2015|
AnswerShow all 5 answers
Response from Rob S | Reviewed this property |
Yes, and it is well maintained/clean when we were there.
0
Votes
JollyTravelerDetroit
February 26, 2015|
AnswerShow all 5 answers
Response from LouBobHarborSprings | Reviewed this property |
I agree with the responder above. If you are flushed with cash, it is certainly better than the other floors. However, the entire hotel is well designed, and the concierge level simply adds a concierge room with lounging... More
1
Vote
shrirahul2014
December 28, 2014|
AnswerShow all 7 answers
Response from Glenn C | Reviewed this property |
Traffic during student move in weekend. Also homecoming and sports events. Another high traffic time is during the Ann Arbor Art Fair. The first or second weekend in August. These are the traffic issues I was refering to.
0
Votes
Room Tips
"This hotel has a golf course and you should request a room on that side. The view is beautiful, and has very..."
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"look for a different hotel"
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"Lake view is better"
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"Golf Course View (Ford Lake)"
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