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All reviewsann arborthe concierge loungefront deskconference centerbeautiful golf coursebreakfast buffetbeautiful hotelbusiness triprooms are comfortablehotel staffparking lota nice place to stayrestaurants and shoppingthis past weekendmini fridgeenjoyed my staydetroit metro airport
I would NEVER spend my hard earned dollars at your establishment. I am sitting with friends and have waited for two solid hours for a meal. While I appreciate that you have comp'd the meal, I am deeply disturbed that management thinks it's okay to...More
1 Thank Keyla J
Response from Tom L, General Manager at Ann Arbor Marriott Ypsilanti at Eagle CrestResponded 23 July 2017
Thank you for your feedback. We apologize for the issues you mentioned in your post and have shared your concerns with our team; it provides us with in invaluable training opportunity and we appreciate your candor. Our goal is to provide ultimate hospitality and service...More
The professionalism does not stop with the front desk. Shai is always non-stop gracious and helpful. This time I met Candy and she was a delight and so kind, helpful and fun to be in her company. Doug was out of sight when it came...More
Welcome to the most desirable destination in ANN ARBOR or for that matter in Michigan for all your memorable cherished events or a weekend get away.
This place in so conveniently located and is wide spread with gorgeous GOLF COURSES - such an inviting landscape...More
The front desk was not very helpful, re. Taxi, Uber anything to get to the Elvisfest @ Depot Towne.
For the amount of money for the night--no breakfast!
Pool and whirlpool area was dirty, shower in that area was unusable!
The room and beds were...More
Response from Danflann, Manager at Ann Arbor Marriott Ypsilanti at Eagle CrestResponded 14 July 2017
First, let me thank you very much for staying with us and for your business, we appreciate it. I am very sorry for the issues that you encountered scheduling your ride, not providing free breakfast, and for the pool area issues. Thank you for...More
you should know that this place is big, and it's also somewhat dated. they could step up the game and replace some of the room furnishings such as the lamps, that are obviously worn and broken (lampshade falling apart, etc). the location is great, views...More
Response from LouBobHarborSprings | Reviewed this property |
I agree with the responder above. If you are flushed with cash, it is certainly better than the other floors. However, the entire hotel is well designed, and the concierge level simply adds a concierge room with lounging... More
I agree with the responder above. If you are flushed with cash, it is certainly better than the other floors. However, the entire hotel is well designed, and the concierge level simply adds a concierge room with lounging chairs, free newspapers, coffee, excellent hot breakfast. Calculate what breakfast for two downstairs would cost (probably $20-$30, and ask yourself if you are willing to pay $70 instead for the concierge level.
Traffic during student move in weekend. Also homecoming and sports events. Another high traffic time is during the Ann Arbor Art Fair. The first or second weekend in August. These are the traffic issues I was refering to.