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Hilton Minneapolis/St. Paul Airport Mall of America

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Traveller (194)
Room & Suite (124)
Dining (24)
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Overview
  • Excellent44%
  • Very good31%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Offers from Hilton Minneapolis/St. Paul Airport Mall of America
Special Offer:Double Points, Every Stay
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Offers from Hilton Minneapolis/St. Paul Airport Mall of America
Special Offer:Double Points, Every Stay
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Rooms
Jun. 7Jun. 8
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,570)
There are newer reviews for Hilton Minneapolis/St. Paul Airport Mall of America
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Traveller rating
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652
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69
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All reviewsthe executive loungewildlife refugeshuttle servicepaul airportfront desk stafffree shuttlelight railpark flyevery houran early flightvery nice hotelroom was clean and comfortabletwin citiesfitness centermallmoatubs
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11 - 15 of 1,550 reviews
Reviewed 5 weeks ago

Making a reservation took 25 minutes. Then, after a half-hearted apology, they made me stay on the line for a "survey." It was actually a sales pitch. Do yourself a favor and go somewhere else where they know what they are doing. So mad.

Thank mikeo488
Response from mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of AmericaResponded 5 weeks ago

We want to thank this guest for the feed back on the reservation Center. we will be sharing this with the Hilton Corporate staff tomorrow and look forward to continuing to improve the experience both on property as we ll as pre-arrival. Thank you again!

Reviewed 7 April 2018 via mobile

It’s fairly close to the airport and have a shuttle. Best thing I can say. Front desk help were disinterested but did thank my husband for being a Diamond member. We had a 3pm bite in the bar. Food was good but cold. Room was...More

Thank tulsacats
Response from mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of AmericaResponded 9 April 2018

Thank you for sharing what made your stay enjoyable as well as those things we can work on to drive our guests experience. we value all input from our guests and share the reviews with all of our staff and ownership in an effort to...More

Reviewed 7 April 2018 via mobile

We landed here for a connecting flight to Vegas, and despite the cold and snow it was an excellent introduction to America, we only stayed for a few hours, so got comfortable and had a coffee, all in all a nice airport

Thank George and Mel B
Response from mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of AmericaResponded 12 April 2018

Thank you for your great feedback we are very glad you were able to enjoy your short time with us!

Reviewed 6 April 2018

At check in they were very reluctant to help my wife with luggage even though she had a broken ankle. One minute showers due to no hot water. They billed me for a phantom meal on my final bill the clerk was very annoyed that...More

Review collected in partnership with Hilton Hotels & Resorts
Thank billthorney
Response from mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of AmericaResponded 10 April 2018

We are very sorry that this guest did not have the experience that they nor we expect to have, we have reviewed this with all of the team members involved and will continue to coach and council to ensure these types of issues do not...More

Reviewed 4 April 2018

The rooms were very nice and clean, and the staff was all very nice and polite. However, we had a negative breakfast experience. The waiter got our order completely wrong several times and it was burned.More

Review collected in partnership with Hilton Hotels & Resorts
Thank khadijah30
Response from mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of AmericaResponded 12 April 2018

Thank you for the review and for sharing what you enjoyed as well as the issue in our restaurant. We are very sorry that your experience was not what you nor we would expect but we will be sharing this with our F&B team and...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$132 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Bloomington
#14 Romantic Hotel in Bloomington
#16 Family Hotel in Bloomington
#17 Business Hotel in Bloomington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Bloomington
#14 Romantic Hotel in Bloomington
#16 Family Hotel in Bloomington
#17 Business Hotel in Bloomington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (194)
Room & Suite (124)
Dining (24)
Pool & Beach (6)
Business Centre & Event Rooms (7)
Questions & Answers
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PhxMermaid
March 30, 2018|
AnswerShow all 2 answers
Response from jeffreyhA2166FE | Reviewed this property |
They quit providing alcohol some time ago and that was in effect as of my stay in January. You can request a free upgrade to the Executive floor as a Gold member (not guaranteed), I do, not sure about accessing if on... More
1
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COURTNEY_MN
March 21, 2018|
Answer
Response from Jim D | Reviewed this property |
Both times we've stayed there they did but I can't say for 100% that they all do. I would call them and ask.
0
Votes
Ale922
February 25, 2018|
AnswerShow all 4 answers
Response from jeffreyhA2166FE | Reviewed this property |
Short answer is no from a practical standpoint, but the shuttle will take you.
0
Votes
Room Tips
"You can check in with the app and choose your room before you get there."
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"Near airport"
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"Ask for a room high up with a view."
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"Request a higher floor and preview the room for temperature."
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