We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Hotel Minneapolis - Airport West Bloomington

Show Prices
Certificate of Excellence
GreenLeadersBronze level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza Hotel Minneapolis - Airport West Bloomington
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

827 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crowne Plaza Hotel Minneapolis - Airport West Bloomington
See the most recent reviews
Showing 818: English reviews
Charlotte, North Carolina
Reviewed 5 December 2014

The hotel staff are friendly and eager to assist. George (concierge) and Brenda (transportation driver) are some of the nicest people you will ever meet. Everyone was helpful and responsive to my needs. I look forward to my next stay!

 Report
Helpful?
Thank Michelle W
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Michelle, Thank you for the great review. We are thankful to have George and Brenda on our team as they represent our entire staff very well. We look forward to seeing you on your next visit to Bloomington.

Toronto, Canada
Reviewed 2 December 2014

We booked a room at the Crowne Plaza for one night, and we anticipated a very late arrival as we were doing a long road trip. When we arrived close to 3 AM, check-in was easy and quick, and the desk agent ensured we were able to settle into our room right away. The lobby was covered in tarps as...

 Report
Helpful?
Thank Stephanie R
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Stephanie, Thank you for the very nice review. I am glad to hear that your family had a great experience and that our hotel exceeded your expectations. We hope to see you again when you visit the Minneapolis area.

Reviewed 28 November 2014

Brenda who drove the shuttle bus to the mall of america is just a wonderful lady,great expirence here. She drove only my family to the mall, even though it wasn't the scheduled time to leave Very clean, the pool is huge, the rooms are great and the bath rooms are gorgeous!! Everyone here is just wonderful friendly people!! I would...

 Report
Helpful?
Thank Alexandria M
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Alexandria, Thank you for the review and we are so happy that our hospitality and amenities exceeded your expectations. We are fortunate to have Brenda as one of our associates who provides such great service. We hope to see you again and appreciate the recommendation.

Melbourne, Australia
Reviewed 20 November 2014

I had to stay close to my office in Bloomington for two weeks. Some may think that was a chore. The clean surroundings and family atmosphere generated by the staff of Crowne Plaza Bloomington won me over after the first couple days. Clean, modern rooms, good food and an impressive pool and fitness center. Kaitlin and Taylor at the front...

 Report
Helpful?
1Thank Paul480
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for the very kind review about our hotel. It is great to hear that our staff from every area of the hotel provided warm hospitality and quality accommodations. Thank you for staying with us for an extended time and we hope to see you again if you are in the Minneapolis area.

Bemidji, Minnesota, United States
Reviewed 17 November 2014

My wife and I had a lovely visit in early November, a weekend escape before winter set in. Staff were friendly and professional, room (recently remodeled?) was lovely, pool and fitness center are well maintained, restaurant is very convenient with its buffet breakfast (a cut above standard), location is safe and convenient, and our room rate was a great value....

 Report
Helpful?
Thank JSS_BJI
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for staying with us and we hope to see you again soon. It is great to hear that your weekend escape was so enjoyable. We will continue to make every effort to provide award winning hospitality and a great value to all of our guests.

Hood, Virginia
Reviewed 13 November 2014

The rooms were fine with reasonably clean and modern rooms. However when it came time to eat dinner the only option was a small menu offering that was not much more than bar food. It was decent bar food but not what I expected from a hotel of this size. With so many other lodgings within a close proximity I...

 Report
Helpful?
Thank Herbert E
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Herbert E, Thank you for leaving a review regarding your stay with us. I am very appreciative of your generous rating and glad to learn that you found comfort in the room you have stayed at. On the other hand, It is regretful that your dining experience in our hotel fell below your expectations. Rest assured your comments and...

Reviewed 13 November 2014

Brenda is amazing!! Awesome customer service and very friendly, she was the best part of my week long stay. The bad part of the hotel is there is no little store inside for people who forgot important items (such as toothpaste, q-tips, etc.)

 Report
Helpful?
Thank Michael R
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Michael, Thank you for the great review and acknowledging the outstanding service that Brenda provides. Our hotel does provide basic items free of charge such as toothpaste, toothbrush, combs, etc. We also plan to provide a small gift shop area at some point in 2015. Thank you again for all your feedback.

Minneapolis, Minnesota
Reviewed 13 November 2014

The hotel is good, the restaurant has a good menu, food, and bar selection. The shuttle provides excellent service. Brenda, my shuttle driver, was efficient and we arrived in a timely manner. She was very good at explaining her route.

 Report
Helpful?
Thank Mary B
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for staying with us and the great review. We are fortunate to have Brenda on our team and appreciate the comments about her service. We look forward to seeing you again.

Harrison Township, Michigan, United States
Reviewed 12 November 2014 via mobile

Sai always makes the visits a blast and full of laughter. She was delightful and helpful finding menu items to order and willing to go the extra mile to even get me the silly plain chips I wanted with my sandwich!

 Report
Helpful?
Thank Deb E
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Deb, Thank you for the great feedback about Sai. Our entire team makes an effort to make all our guests feel welcome and it is great to hear that Sai exceeded your expectations. We hope to see you again soon.

Willmar, Minnesota, United States
Reviewed 11 November 2014

The hotel was very clean and organized, and the staff there were very accommodating.Brenda, our shuttle service driver to Mall of America left a lasting impression. She welcomed each passenger on the bus and she even gave us suggestions on places to eat,good bars etc...as we don't know the cities very well. Her recommendations were fabulous. Brenda def is a...

 Report
Helpful?
Thank Justine D
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Justine, Thank you for the 5 Star review. We appreciate your kind words about the hospitality our team provides and your special mention of Brenda's outstanding service. We appreciate your loyalty and look forward to seeing you next time.

139 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (75)
Viewed
Room/Suite (18)
Viewed
Bathroom (4)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (1)
Viewed
Dining (2)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (64)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (18)
Viewed
Pool/Beach Area (3)
Viewed
Dining (9)
Viewed
Bathroom (4)
Viewed
Business Centre/Function Rooms (6)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Bloomington hotels
0.1 km away
Hampton Inn Minneapolis Bloomington West
0.2 km away
Hilton Garden Inn Minneapolis / Bloomington
9.9 km away
Hyatt Regency Bloomington-Minneapolis
Show Prices
Show Prices
Show Prices
1.4 km away
Holiday Inn Express Hotel & Suites Bloomington West
0.2 km away
Staybridge Suites Minneapolis Bloomington
0.4 km away
La Quinta Inn & Suites Minneapolis Bloomington W
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The award winning Crowne Plaza Bloomington is The Place to Meet. Whether you re here on a business trip, attending a meeting, on vacation or shopping at the Mall of America , your comfort and success are paramount. Located in the heart of the Bloomington, MN business district and just minutes from the Minneapolis/St. Paul International Airport (MSP) and the Mall of America (MOA) with easy access to both downtown Minneapolis and St. Paul. Complimentary transportation is available to MSP Airport as well as Mall of America. The Crowne Plaza Bloomington hotel near Mall of America features a contemporary hotel design and leading edge technology that includes complimentary high-speed Internet access throughout, 42 high definition televisions in every room, a state-of- the-art fitness center with Precor equipment, core and balance accessories, and a Jr. Olympic sized indoor pool. Comfortably appointed hotel rooms, a full service restaurant and lounge, and the Priority Club Rewards hotel loyalty program makes this hotel The Place to Meet. The hotel was featured on NBC s Today Show for its unique women s floor, featured as one of the Best Airport Hotels by Business Week Online, rated one of the Top Hotels by the MSP/St Paul Business Journal, and the recipient of the Meeting Service Excellence Award from Crowne Plaza. ... more   less 

Additional Information about Crowne Plaza Hotel Minneapolis - Airport West Bloomington

Address: 5401 Green Valley Drive, Bloomington, MN 55437-1002
Region: United States > Minnesota > Bloomington
Price Range: $130 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Minneapolis - Airport West Bloomington 3.5*
Number of rooms: 256
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Priceline, Booking.com and Hotels.com so you can book your Crowne Plaza Hotel Minneapolis - Airport West Bloomington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington MN
Hotel Style:
#5 Business Hotel in Bloomington
#5 Green Hotel in Bloomington
#11 Family Hotel in Bloomington
#11 Romantic Hotel in Bloomington
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Minneapolis - Airport West Bloomington staff and other travellers.
10 questions
Ask a question
Iowa City, Iowa, USA
over a year ago
Waterloo, IA
over a year ago
over a year ago

See all questions (10)

Questions? Get answers from Crowne Plaza Hotel Minneapolis - Airport West Bloomington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor is the top I'd try that next time.”
 of 5 bubbles ArubaOwner, 20 Feb 2017 | Read review
“No heat in room.”
 of 5 bubbles campgrafton, 27 Dec 2016 | Read review
“away from elevator, highest floor”
  • Really decent products
  • Coffee and Ice Bucket
  • Huge, walk in shower
  • Sleek, modern, very clean
 of 5 bubbles dre51, 13 Dec 2016 | Read review
“Women's floor”
 of 5 bubbles emeehan, 17 Nov 2016 | Read review
“avoid pool side rooms on weekends, 5th floor is quiet”
 of 5 bubbles markgG7140UX, 23 Oct 2016 | Read review
5 of 5