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Crowne Plaza MSP Airport - Mall of America

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Crowne Plaza MSP Airport - Mall of America
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489 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza MSP Airport - Mall of America
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Showing 481: English reviews
Madison, WI
Reviewed 4 weeks ago

I booked through Priceline. Kind of knew this would castigate me to their worst options, but didn't expect them to lie to me. More on that later. Location here is great, close to airport, mall and interstate for getting around. Parking is free but kind of weird to get to upper levels of ramp and a hassle to take tag...

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Helpful?
1Thank montognese
IHGService, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Dear montognese, We appreciate you going out of your way and leaving us a feedback about your stay at the Crowne Plaza Hotel & Stes Minneapolis Intl Airport Bloomington, MN. We appreciate the 5 star rating you gave with regards to our hotel location and that you have found our reception and public areas to be admirable. On the other...

Reviewed 5 weeks ago via mobile

I like to express my gratitude to the management of Crown Plaza. I was picked and dropped off to and from the airport at no extra cost. Hotel staff are very warm and professional. Room very comfortable. I will definitely stay here again. Thanks for making my stay memorable.

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Helpful?
Thank IvyRuks12
Tim B, General Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Hello IvyRuks12, We are glad you were able to take advantage of our great shuttle service and will share your comments with the team and thank them for their efforts. Its nice when its a seamless process for a traveler and you don't have to worry about the details. That is our job and we appreciate you taking the time...

Atlanta, Georgia
Reviewed 5 November 2016

First I have to say that the staff at this Hotel are wonderful !!!! When I checked in I was greeted by Alberto - what a terrific gentleman, he was most gracious and welcoming! I felt he was genuinely happy that I was there. He acknowledged my status with IHG and upgraded me to a suite. When I saw him...

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Helpful?
Thank jetairbear
Tim B, General Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Hello jetairbear, We'll be sure and share your comments with Alberto, Rebecca and Ms Viera and thank them all for making your stay most enjoyable. They truly are a valuable part of our team that makes a huge difference in where people stay. Our owners are committed to continuous improvements in the hotel over the coming year to reestablish our...

Golden, United States
Reviewed 2 November 2016 via mobile

I stayed at this location while on a business trip to Minnesota and Wisconsin. I will say that if you want a hotel that is close to the Mall of America, then this is the place for you. They even provide a free shuttle, which can't be beat. Even though the purpose of my trip had nothing to do with...

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Helpful?
Thank Kimberly J
Tim B, General Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Hello Kimberly J, We are glad you enjoyed your visit to Bloomington, MN and want to thank you for taking the time to share your experience. We share all our guest feedback with our team and will thanks the staff on your behalf. The culinary team will be glad to hear you enjoyed the pork chop, bread pudding and Walleye....

Tipp City, Ohio
Reviewed 2 November 2016

This is an excellent choice if you are planning to visit the Mall of America. They have a very convenient shuttle to the mall and the airport. The facility is very well kept and the staff was very helpful.

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Thank Dana B
Tim B, General Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Hello Dana B, We are glad you took advantage of our great shuttle service to both the Mall of American as well as the MSP Airport. We have the best shuttle service in town and proud of it. Our team works hard to ensure our guests get to and from without fail. We'll be sure and share your comments with...

Madison Lake, Minnesota
Reviewed 20 October 2016 via mobile

We were in town for a soccer tournament. Family of 5 so we had a two double bed suite. Hotel is very cold and institutional feeling and old. The sheets had to be made of plastic, it was like sleeping with one of those plastic table clothes, it crinkled and cracked every time you moved. Beds were rock hard and...

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Helpful?
Thank Kim S
IHGService, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Dear Kim S, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our pool and fitness center to be good. However, we would like to apologize for falling below your expectations regarding our bedding and facilities. Reviews like yours are very valuable as they enable us...

Nairobi, Kenya
Reviewed 19 October 2016 via mobile

I stayed 21st this 3 start hotels on 3 Apple Tree Square Bloomington during my last business visit to Minneapolis in October.My expectations were highly judging by the reputation of the Crown Hotel brand worldwide.Although the guest rooms are excellent with good ambience and a great view of the surrounding landscape. The first two nights were quite and enjoyable. However...

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Helpful?
Thank Gatundu
IHGService, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Dear Gatundu, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our rooms to be excellent. However, we would like to apologize for the inconvenience caused by the noise level during your visit. Your feedback is troubling and will surely be looked into. Rest assured it...

Saskatoon, Canada
Reviewed 19 October 2016

Just an overnight stay and a free shuttle to and from the Mall of America. I felt comfortable and safe. Utilized room service...arrived in a timely manner, tasty and not expensive. Good night sleep, breakfast in the am was good, but pretty loud and busy. This location is a busy convention hotel. Would stay again and recommend.

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Thank judyjudyjudy9
Duluth, Minnesota
Reviewed 17 October 2016

Room was clean, comfortable, but we drove in to park and fly out of MSP. We were informed that we had not purchased a Park and fly package and would be charged an additional $x per day. We had to move our vehicle to an uncovered lot a block and a half away and walk back at 10:30pm in the...

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Helpful?
Thank Jessb1111
IHGService, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Dear Jessb1111, Thank you very much for staying with us and taking the time to share your comments with us. We are glad that you regarded our rooms to be clean and comfortable. On the other hand, we truly apologize for the long wait you had experienced with the elevators during your stay. We take our guest comments very seriously...

iowa city, ia
Reviewed 17 October 2016

I did not stay overnight this past Saturday evening. I was attending Crypticon for the day and night and my review is of the facility and the staff that I interacted with during this visit. I stayed at this hotel about 6 years ago and I recall that visit went very well. I thought the Crowne Plaza was a nice...

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1Thank iowacityia

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to Minneapolis/St. Paul! Enjoy your stay at the closest Crowne Plaza Hotel & Suites to the Mall of America and MSP International Airport! The Crowne Plaza Hotel & Suites MSP Airport / Mall of America is located in the heart of Bloomington, MN and is 15 minutes from downtown Minneapolis or St. Paul the Target Center and Mpls Convention Center. Suites: We offer more than 100 beautifully decorated suites with bedroom and spacious living room. All suites are equipped with two televisions, a refrigerator and microwave, two telephones and well-lit dining and work table. Features: The hotel offers free high-speed wireless Internet in all guest rooms. A fitness room allows you to stay on that fitness plan, or relax while traveling. Everyone enjoys our Junior Olympic sized pool. Meetings: We feature over 14,000 square feet of flexible meeting space. Location: For your convenience, we are located off of I-494 and 34th Avenue at the intersection of E. American Blvd & 34th Avenue with free parking. ... more   less 

Additional Information about Crowne Plaza MSP Airport - Mall of America

Address: 3 Appletree Square, Bloomington, MN 55425
Region: United States > Minnesota > Bloomington
Price Range: $112 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza MSP Airport - Mall of America 3.5*
Number of rooms: 430
Reservation Options:
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Also Known As:
Holiday Inn Bloomington
Bloomington Holiday Inn
Crowne Plaza MSP Airport - Mall Of America Bloomington/Minneapolis, MN
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza MSP Airport - Mall of America staff and other travellers.
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Questions? Get answers from Crowne Plaza MSP Airport - Mall of America staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There may be some rooms that are updated and renovated - ask?”
 of 5 bubbles jetairbear, 5 Nov 2016 | Read review
“Ask a lot of questions.”
 of 5 bubbles Jessb1111, 17 Oct 2016 | Read review
“you can choose what you like but your request will be ignored”
 of 5 bubbles MmmMudhuts, 17 Sep 2016 | Read review
“Go elsewhere”
 of 5 bubbles Fatcat51, 15 Sep 2016 | Read review
“We liked the higher floors, just to see everything”
 of 5 bubbles WebZilla, 21 Aug 2016 | Read review
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