We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Crowne Plaza MSP Airport - Mall of America

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Crowne Plaza MSP Airport - Mall of America
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

489 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crowne Plaza MSP Airport - Mall of America
See the most recent reviews
Showing 481: English reviews
Santa Barbara, CA
Reviewed 7 August 2014

We stayed here the night before out flight out of MSP airport. It was a great hotel with clean rooms, free parking, free wifi and an incredibly friendly and helpful staff. Would definitely stay here again.

 Report
Helpful?
Thank dlb0758
Denver, Colorado
Reviewed 2 August 2014

My wife and I stayed here again for one night in mid-June 2014 (our 3rd or 4th stay now). I previously reviewed this hotel at greater length a few months ago, so this will just be a follow on. We made a last minute reservation by phone from a rest stop in Iowa and the price we paid (w/ our...

 Report
Helpful?
Thank DenverFoothills
Sarasota, Florida
Reviewed 31 July 2014

First I can't believe the number good reviews just based on the property itself. I am required to stay here by my job and it's so bad I'm contemplating paying for my own room and staying elsewhere. I've been here multiple times over the past 3 years and it's always the same. Bad customer service, and horrible moldy rooms. Last...

 Report
Helpful?
Thank Petey2254
IHGCare, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Dear Petey2254, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you...

Schaumburg, Illinois, United States
Reviewed 27 July 2014 via mobile

I am staying here for a few nights. Originally i was told this hotel is attached to the mall of America. Its not. I was misinformed and i work for the company! However, it is close to the mall. The hotel is next to the airport. Surprisingly, it is quiet. The hotel is quiet as well. Thats nice. However, there...

 Report
Helpful?
Thank drummer c
Robert E, Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Thank you for staying with us and thank you for the kind words about our evening manager. I will be sure to pass them on. I apologize for the service and cleanliness issues you encountered. This was not our standard. Rest assured, we will use your comments to ensure future guests do not encounter the same issues.

Seattle, Washington
Reviewed 18 July 2014

Got stuck here unexpectedly when our flight landed too late to make a connection. Although the hotel is very close to the airport, the shuttle only runs every 30 minutes, so if you miss it you are out of luck. On the way to the hotel we sat on the shuttle for 10 minutes waiting for a flight crew that...

 Report
Helpful?
Thank Silvia C
IHGCare, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Dear Silvia C, We truly appreciate you taking the time to post your review. We strive to provide the best possible service and create memorable guest experiences and on this occasion we apologize for the disappointment you had during your stay. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences....

Minneapolis, Minnesota, United States
Reviewed 11 July 2014 via mobile

On May 10 I held my second event at Crown Plaza. It was our organization's yearly cultural bonanza, dinner party and fundraiser. After two consecutive successes, I cannot but take time to review this hotel and it's catering staff that have provided exceptional services to me, our staff and our guests that made me come back this year. In fact...

 Report
Helpful?
Thank Brendan B
San Ramon, California
Reviewed 27 June 2014

Location for this hotel is perfect for quick trip into MSP. They do have a shuttle to the airport which is convenient. I stayed there for business this week. Clean hotel and rooms. Simple and easy access. Staff friendly! What more to ask!

 Report
Helpful?
Thank Vipin M
Charlotte, North Carolina
Reviewed 1 June 2014

This hotel has many pluses in location. It's minutes away from the airport(the hotel provides a free shuttle) and near to the Mall of America for those wanting a choice of restaurants and shopping(MN does not tax clothing). The rooms are typical of a mid-level hotel. As the name indicates, some rooms are suites which is nice for viewing television...

 Report
Helpful?
1Thank Velvet K
Robert E, Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Thank you for staying with us and the great comments about the hotel and service. Next time you stay with us I hope you have a chance to try our pool area and fitness center.

Paris, France
Reviewed 1 June 2014

I stayed two nights last week at this very convenient and traveller-friendly hotel a very short hop to both the airport and the fabulous Mall of America; there is even an hourly shuttle bus to both. The entire staff was very friendly, the room clean and spacious, and the breafast buffet a delicious bargain--and even less expensive if you book...

 Report
Helpful?
1Thank ParisAmerican
St. Petersburg, Florida
Reviewed 22 May 2014

This is my go-to hotel when I'm on a business trip in Minneapolis. The service here is outstanding and I really appreciate the helpful/"can do" attitude that the staff exhibits time and time again. Highway access is easily accessible from the hotel, the Mall of America is right around the corner and the airport is practically across the street as...

 Report
Helpful?
Thank David G

227 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (104)
Viewed
Room/Suite (29)
Viewed
Bathroom (14)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (7)
Viewed
Hotel & Grounds (13)
Viewed
Dining (1)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (123)
Viewed
Dining (14)
Viewed
Hotel & Grounds (24)
Viewed
Room/Suite (36)
Viewed
Pool/Beach Area (7)
Viewed
Business Centre/Function Rooms (9)
Viewed
Bathroom (3)
Viewed
View from Room (1)
Viewed
Other (29)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Bloomington hotels
0.4 km away
Hilton Minneapolis/St. Paul Airport Mall of America
10.3 km away
Crowne Plaza Hotel Minneapolis - Airport West Bloomington
0.4 km away
Hyatt Regency Bloomington-Minneapolis
Show Prices
Show Prices
Show Prices
0.5 km away
Hyatt Place Minneapolis Airport - South
0.8 km away
Hampton Inn & Suites Minneapolis - St. Paul Airport
0.2 km away
Embassy Suites by Hilton Minneapolis - Airport
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to Minneapolis/St. Paul! Enjoy your stay at the closest Crowne Plaza Hotel & Suites to the Mall of America and MSP International Airport! The Crowne Plaza Hotel & Suites MSP Airport / Mall of America is located in the heart of Bloomington, MN and is 15 minutes from downtown Minneapolis or St. Paul the Target Center and Mpls Convention Center. Suites: We offer more than 100 beautifully decorated suites with bedroom and spacious living room. All suites are equipped with two televisions, a refrigerator and microwave, two telephones and well-lit dining and work table. Features: The hotel offers free high-speed wireless Internet in all guest rooms. A fitness room allows you to stay on that fitness plan, or relax while traveling. Everyone enjoys our Junior Olympic sized pool. Meetings: We feature over 14,000 square feet of flexible meeting space. Location: For your convenience, we are located off of I-494 and 34th Avenue at the intersection of E. American Blvd & 34th Avenue with free parking. ... more   less 

Additional Information about Crowne Plaza MSP Airport - Mall of America

Address: 3 Appletree Square, Bloomington, MN 55425
Region: United States > Minnesota > Bloomington
Price Range: $112 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza MSP Airport - Mall of America 3.5*
Number of rooms: 430
Reservation Options:
TripAdvisor is proud to partner with IHG, HotelsforEveryone, Hotels.com, Priceline, Travelocity and Booking.com so you can book your Crowne Plaza MSP Airport - Mall of America reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Bloomington
Bloomington Holiday Inn
Crowne Plaza MSP Airport - Mall Of America Bloomington/Minneapolis, MN
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza MSP Airport - Mall of America staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Crowne Plaza MSP Airport - Mall of America staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There may be some rooms that are updated and renovated - ask?”
 of 5 bubbles jetairbear, 5 Nov 2016 | Read review
“Ask a lot of questions.”
 of 5 bubbles Jessb1111, 17 Oct 2016 | Read review
“you can choose what you like but your request will be ignored”
 of 5 bubbles MmmMudhuts, 17 Sep 2016 | Read review
“Go elsewhere”
 of 5 bubbles Fatcat51, 15 Sep 2016 | Read review
“We liked the higher floors, just to see everything”
 of 5 bubbles WebZilla, 21 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay