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DoubleTree by Hilton Hotel Minneapolis North

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239 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Minneapolis North
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Showing 239: English reviews
Thunder Bay, Canada
Reviewed 20 July 2016

Lobby was freezing...elevator and hallways were boiling hot. Lobby was clean and grand and welcoming...elevator and room was not clean and average. Offered me a cookie on 2 occasions...put that money towards cleaning and fixing your ice machines. No refrigerator(thus the need for ice). Would not stay here again.

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Helpful?
Thank Valerie L
Rosco L, General Manager at DoubleTree by Hilton Hotel Minneapolis North, responded to this review

Dear Valerie L We are very sorry to hear that your stay was not as expected. We are looking at the ice machines and performing any necessary maintenance to ensure proper working order. We are also looking into some future elevator upgrades to make them more inviting. We do hope you will give us another opportunity in the future. Regards,...

Appleton, Wisconsin, United States
Reviewed 18 July 2016

We stayed last weekend (7/14/16-7/17/16). We had to stay there to be accepted into the local USA Cup soccer tourney in Blaine. This hotel was not our first choice, but the place we usually stay at wasn't on the list. Anyway, first the goods: All of the staff members we encountered seemed to be extremely friendly, helpful, and courteous. 1st...

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Helpful?
Thank Trixx P
Rosco L, General Manager at DoubleTree by Hilton Hotel Minneapolis North, responded to this review

Dear Trixx P Thank you for your recent feedback. We are glad you enjoyed the staff and found them pleasant. We are sorry to hear of he challenges you found during your stay. We have shared the comments with our managers to look into. We do hope to have you back for a future visit. Regards, Rosco

Reviewed 18 July 2016

Facility in major need of scrubbing and update. Elevator doors inside were stained and looked like not cleaned for a long while. Bathroom in need to replace tub and toilet. Air Conditioner very old style

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Helpful?
Thank STEVE S
Rosco L, General Manager at DoubleTree by Hilton Hotel Minneapolis North, responded to this review

Dear STEVE S Thank you for your feedback. We have our managers looking into the elevator doors. We are taking your comments to heart as we look at future upgrades. We do hope to have you back. Regards, Rosco

Minneapolis, Minnesota
Reviewed 17 July 2016

Staff was so friendly- especially the breakfast crew! They were helpful and food was delicious- including fresh fruit and Greek yogurt! We were given fresh, warm cookies when we checked in--what a sweet gesture! Rooms were clean and pool was nice- the kids loved it.

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Helpful?
Thank Timothy K
Rosco L, General Manager at DoubleTree by Hilton Hotel Minneapolis North, responded to this review

Dear Timothy K Thank you for your kind words of the stay and your recent visit! We hope to see you again soon! Regards, Rosco

Kansas City, United States
Reviewed 17 July 2016

The ice machine on my floor as well as on the 6th, 8th, and 9th floor machine was not working. Also, the hotel does not offer shuttle services to the airport. Thus, the reason I checked out of the hotel, instead of staying for the two nights that I previously commitment.

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Helpful?
Thank Timothy H
Hialeah
Reviewed 17 July 2016

Noisy and dirty. Complained to front desk they had no other rooms. Carpet so stained it was black. Had not been vacuumed toothpaste and crumbs on floor and spider webs in corners. Very small and very noisy room. I do not recommend. Will not return. Even the elevators looked like they had not been vacuumed in weeks.

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Helpful?
Thank Debra K
Rosco L, General Manager at DoubleTree by Hilton Hotel Minneapolis North, responded to this review

Dear Debra K Thank you for letting us know about your most recent stay. We value and appreciate the honest feedback from our guests. We have shared your comments with the department managers to look at and take the appropriate actions. We are very sorry that you encountered these challenges during your stay. Regards, Rosco

Frederick, Maryland
Reviewed 17 July 2016

I am a Hilton person...highly endowed in their rewards program and a total supporter of the properties...this hotel is unfortunately not meeting standards...what I consider for Hilton/Doubletree or for my wife and I. Room is nice, clean, but not that step up you would expect...we have a refrigerator and microwave in the room, yep sitting on what appears to have...

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Helpful?
Thank Smokeynav
Rosco L, General Manager at DoubleTree by Hilton Hotel Minneapolis North, responded to this review

Dear Smokeynav Thank you for your feedback. I am certainly sorry to hear of the challenges you faced with the property during your recent visit. We do take this type of review very seriously and I have spoken to the department managers to take care of them so they do not happen again. I do hope you give us another...

Denver, Colorado
Reviewed 16 July 2016

Poorly ventilated rooms . Thin walls. You hear every door slam which can interrupt sleep. Extremely loud outdated air conditioners. Terrible bathrooms in the suite. Outdated and poorly cleaned . I closed the door on one of the bathrooms for my entire stay. Completely turned off from this hotel until updates and renovations are made. Positives : Staff is friendly....

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Helpful?
Thank BambiKrys7
Rosco L, General Manager at DoubleTree by Hilton Hotel Minneapolis North, responded to this review

Dear BambiKrys7 Thank you for your recent feedback. I'm glad you found the staff to be friendly! We are very sorry to hear of the room challenges you encountered. This information has been passed along for evaluation of the suites. We do hope to have you back as we work towards some updates. Regards, Rosco

Reviewed 16 July 2016

This hotel is very conveniently located and a good value for the money. I had a business meeting in Minneapolis and had easy access to the highway. Room was clean and comfortable. It lives up to the standard I expect from a Doubletree Hotel.

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Helpful?
Thank Patricia L
Rosco L, General Manager at DoubleTree by Hilton Hotel Minneapolis North, responded to this review

Dear Patricia L Thank you for your kind words! We are glad you enjoyed your stay and hope to see you on future travels. Regards, Rosco

Ramsey, Minnesota
Reviewed 14 July 2016

The whole place just seemed really run down, the area was scary. The staff wasn't really pleasant. There was crust on my chair, and blood that did not belong to me on my blanket. I had to ask to get a refrigerator and a microwave, when I was supposed to be there for two weeks. When they brought it up...

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Helpful?
Thank taylors210
Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Minneapolis North, responded to this review

Dear taylors210 Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about DoubleTree by Hilton Hotel Minneapolis North

Address: 2200 Freeway Blvd, Brooklyn Center, MN 55430-1737 (Formerly The Minneapolis Boulevard Hotel)
Region: United States > Minnesota > Brooklyn Center
Price Range: $131 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Minneapolis North 3.5*
Number of rooms: 174
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Also Known As:
Crowne Plaza Minneapolis North Hotel Minneapolis
Crowne Plaza Brooklyn Center
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Minneapolis North staff and other travellers.
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Garrison North Dakota

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Questions? Get answers from DoubleTree by Hilton Hotel Minneapolis North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would go elsewhere until this facility has been gutted and remodeled. With the elevator situation, I would consider this unsafe.”
 of 5 bubbles Travelartgolf, 6 Dec 2016 | Read review
“None works well”
 of 5 bubbles Thon90, 24 Oct 2016 | Read review
“Get on the top floor”
 of 5 bubbles RogerHMinnesota, 20 Sep 2016 | Read review
“I wouldn't stay at this property again if the hotel paid me!”
 of 5 bubbles TurtleP, 3 Sep 2016 | Read review
“choose another hotel!”
 of 5 bubbles robertbC8281YK, 22 Aug 2016 | Read review
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