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Extended Stay America - Minneapolis - Brooklyn Center

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Traveller (6)
Room & Suite (15)
Dining (3)
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Overview
  • Excellent34%
  • Very good18%
  • Average8%
  • Poor15%
  • Terrible25%
Travellers talk about
“tammy”(9 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (82)
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1 - 5 of 82 reviews
Reviewed 3 weeks ago via mobile

We reserved our stay at Extended Stay America - Brooklyn Center on line. When we arrived they people in front of us took about 20 min. to check in. Then they couldn’t find our reservation, then they said our card had been declined (I had...More

1  Thank Paul O
Response from 00esa, Manager at Extended Stay America - Minneapolis - Brooklyn CenterResponded 3 weeks ago

Paul, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to...More

Reviewed 10 February 2018 via mobile

It was great but my check in process was A little complicated until Ms E-vet hooked me up so I'm a happy customer 💯 the rooms are nice and clean the stove is l about to be on tonight love the studio feeling for a...More

1  Thank Mz R
Response from 00esa, Manager at Extended Stay America - Minneapolis - Brooklyn CenterResponded 11 February 2018

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and...More

Reviewed 6 February 2018

Concretr slab with severely outdate and broken fixtures. zero amenities. Room smelled like smoke. Refused to stay after checking in. Hotel chain needs to reinvest in their brand. I give this 'hotel' zero stars.More

Review collected in partnership with Extended Stay
1  Thank anonymousF1805ZB
Response from 00esa, Manager at Extended Stay America - Minneapolis - Brooklyn CenterResponded 7 February 2018

Thanks for being our guest. We have taken notes of your observations regarding the need to update and renovate, and we are currently having the same conversation with our Brand leaders. In the meantime, our housekeeping and engineering staff are committed to keeping our facilities...More

Reviewed 29 December 2017

Was told I would be asked to leave if my toddler could not keep quiet after being gone the entire day because "people had to work in the morning". It was 9 pm, and we had only been back at the hotel for 30 minutes....More

Review collected in partnership with Extended Stay
1  Thank Marisa C
Response from 00esa, Manager at Extended Stay America - Minneapolis - Brooklyn CenterResponded 5 January 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed 11 December 2017

I appreciate this one lady in particular, who works there. I called her Miss Evette. She was prompt anytime I needed something and she kept my room clean also. She was very friendly, and made me feel right at home here at The Extended Stay....More

Thank Cynthia D
Response from 00esa, Manager at Extended Stay America - Minneapolis - Brooklyn CenterResponded 11 December 2017

Cynthia, thank you for staying with us and for the wonderful feedback. We are thrilled to read you had a comfortable stay here and that you were impressed with the excellent service offered by our staff. Your compliments have been shared with the entire team...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$84 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$84 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (6)
Room & Suite (15)
Dining (3)
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Room Tips
"Do not book at this hotel"
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"You want third floor, not facing the highway"
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"2 floor rooms are comfortable and quiet"
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"All floors are wonderful here. Staff does wonderful job at that."
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