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Crossings by GrandStay Inn & Suites Cambridge

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Crossings by GrandStay Inn & Suites Cambridge
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144 Reviews from our TripAdvisor Community

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Showing 144: English reviews
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Reviewed 5 days ago NEWvia mobile

My wife set up an amazing get away for valentine's day. They let her come early to check in and get set up. The room was clean and comfortable. Went swimming in the pool and hot tub which was fun. The only weird thing was remote didn't work properly, but we didn't mind enough to let them know. Otherwise had...

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Helpful?
Thank Eric B
CrossingsCambridge, General Manager at Crossings by GrandStay Inn & Suites Cambridge, responded to this review

Thank you so much for the great review. I am glad you had a "Grand" romantic weekend! We look forward to your next visit.

Reviewed 1 week ago via mobile

I have no complaints in regard to my stay at Crossings. My room was clean, bed and linens comfortable, the staff took care of my requests in a timely manner...The halls were quiet, and breakfast was great. There was a nice selection, and the area was very clean. I would stay here again.

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Thank Nikole L
CrossingsCambridge, General Manager at Crossings by GrandStay Inn & Suites Cambridge, responded to this review

Thank you for taking the time to share with others about your stay. We are so pleased that your stay was "Grand" and you found the rooms comfortable and clean. We hope to see you again.

Reviewed 2 weeks ago

Unorganized Staff. Hotel hasn't been updated since it was built in the 90's. No breakfast in the morning because the hotel was fully booked and they couldn't keep up. Room key continually quit working in the room door, but would still work in the exterior doors. Room smelled like stale smoke. Bed's were hard as a rock. Stay somewhere else....

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Thank EN4567
CrossingsCambridge, General Manager at Crossings by GrandStay Inn & Suites Cambridge, responded to this review

Dear Mr. Norberg, Thank you for your review. It is disappointing that you felt this way. I am a bit confused with your review however,over the last year or so we have installed new beds, bedding, furniture and carpet in all of our rooms. . We strive to ensure all of our guests are taken care of. I apologize if...

Stanchfield, Minnesota
Reviewed 3 weeks ago via mobile

Our family stayed overnight at The Crossings iin Cambrige while on a family vacation. While the emloyees were very nice and helpful the rooms could use some updating. We all enjoy swimming and none of us were impressed with the pool it needs some repairs. It is convenient to get to and also to some restraunts like Mc D's, Perkins...

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Thank Natalie S
CrossingsCambridge, General Manager at Crossings by GrandStay Inn & Suites Cambridge, responded to this review

On behalf of The Crossings Inn & Suites , please accept our apology for your unpleasant stay. We strive to ensure all guests are taken care of. I would like to let you know that we are going through some renovations over the next couple months and would love if you came back and gave us another try. We look...

Stewartville
Reviewed 4 weeks ago

Comfortable beds, great staff. Donuts were stale and only one waffle maker for many basketball teams. But other than that, GREAT!! Microwave and fridge in room was a huge plus!!! Get another waffle maker ;)

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Thank 419troy
CrossingsCambridge, General Manager at Crossings by GrandStay Inn & Suites Cambridge, responded to this review

Thank you so much for taking the time to share how your experience with us was. We greatly appreciate your comments, it helps us know where we need to improve. It looks like you had a great stay! We will look into the waffle maker and donut situation. We hope to see you again!

Bismarck
Reviewed 10 December 2016

The staff is always friendly and helpful. Rooms are OK. I would prefer better cleanliness in the bathroom-toilet rim, shower. The heater was fairly loud when it turns on, but provided good heat. The staff/managent, price, and location keep me coming back every five weeks.

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Thank Kevin S
CrossingsCambridge, General Manager at Crossings by GrandStay Inn & Suites Cambridge, responded to this review

Kevin, I am sorry to hear about the cleanliness issues. I am happy to let you know that we are going to be embarking on some bathroom renovations very soon. This hopefully will resolve some of those issues you mentioned. Next time you visit let's chat about breakfast. I would like your input on any items you would like to...

Byron
Reviewed 6 December 2016

Nice and clean hotel. Pool was nice and warm, hot tub warm but not too hot. Service was great. The manager was very friendly along with the breakfast staff. We are returning next weekend for an event in town!!

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Thank bennerotte
CrossingsCambridge, General Manager at Crossings by GrandStay Inn & Suites Cambridge, responded to this review

Thank you so much for taking the time to tell others about your stay. I am so glad you found the hotel clean and the staff nice. We hope to see you again soon.

Saint Paul
Reviewed 30 November 2016

I forget the name of the gal who checked us in but she was so friendly and helpful! We wanted the hotel so my nieces and nephew could swim and they had the best time making use of the pool, very clean and plenty of fresh towels. Give that girl a raise that checked us in

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Thank mr4397
CrossingsCambridge, General Manager at Crossings by GrandStay Inn & Suites Cambridge, responded to this review

We are so pleased that you took the time to write and tell us about your stay. Thank you for the great review. I am glad you found the staff friendly and everything clean and fresh. We hope to see you again.

Willis, Texas
Reviewed 28 November 2016

This is a nice, cozy place to stay and the staff is friendly. They have a great breakfast selection. The staff is somewhat inexperienced however which resulted in a couple of issues. Namely the housekeeping being under par. I'll stay again because it's the only place near my family and all in all it is good value.

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Thank Jean D
CrossingsCambridge, General Manager at Crossings by GrandStay Inn & Suites Cambridge, responded to this review

Thank you for taking the time to let us know how your stay was. It sounds like housekeeping fell a little short. I am sorry for any inconvenience this may have caused. I am glad to see the staff was friendly and the breakfast was great. Again, thank you for your time and we look forward to your next visit.

Ham Lake
Reviewed 23 November 2016

I'm not happy with the fact that I was charged for 3 nights when I only stayed two and the manager refuses to help me our give me the number to their corporate office. One of the staff went as far as saying it's against their policy. Horrid business and I have reported them

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Thank millerbrianna
CrossingsCambridge, General Manager at Crossings by GrandStay Inn & Suites Cambridge, responded to this review

Ms. Miller, On behalf of the Crossings Inn and Suites I do apologize for any inconvenience this issue may have caused. I did take a look at your charges and I only see charges for 2 nights. I am unclear as to why there is a belief of a third day charged? We take every complaint seriously and I will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Crossings by GrandStay(R) Inn & Suites in Cambridge, MN offers spacious suites perfect for a family vacation or a business visit. We provide you with a warm and welcoming atmosphere where you'll feel right at home. Located off Hwy 95 and Hwy 65 in the heart of east central Minnesota, Crossings by GrandStay(R) Inn & Suites Cambridge provides convenient access to the surrounding lakes and parks, shops and boutiques, golf courses and entertainment venues. Wake up each morning to our complimentary Grand Start Breakfast™, served with Farmers Bros. Coffee(R) and take time to unwind in our heated indoor pool and whirlpool. You're sure to enjoy your stay at Crossings by GrandStay(R) Inn & Suites Cambridge your home away from home. ... more   less 

Additional Information about Crossings by GrandStay Inn & Suites Cambridge

Address: 300 Garfield St S, Cambridge, MN 55008-1772 (Formerly Country Inn by Carlson)
Region: United States > Minnesota > Cambridge
Price Range: $152 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Crossings by GrandStay Inn & Suites Cambridge 2.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Crossings By Grandstay Hotel Cambridge
Crossings By Grandstay Inn And Suites
Country Inn Cambridge
Cambridge Country Inn
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Questions & Answers

Questions? Get answers from Crossings by GrandStay Inn & Suites Cambridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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