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AmericInn Lodge & Suites Carlton

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AmericInn Lodge & Suites Carlton
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121 Reviews from our TripAdvisor Community

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There are newer reviews for AmericInn Lodge & Suites Carlton
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Showing 121: English reviews
Amelia Island, Florida
Reviewed 2 July 2016

We were desperate and had no choice but this place. To begin , it had that Eau de Motel 6 aroma when stepping into the room. The floor had not been vacuumed, the pillows were sloppy and the bedding very wrinkled. The toilet seat was chipped and the tub had 4 hairs in it. I had my husband get a...

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Helpful?
Thank ticketme
Mary L, General Manager at AmericInn Lodge & Suites Carlton, responded to this review

Thank you for taking the time to give us a review. I am very sorry that you experienced this issues. These issues have been addressed. We are an older property & we take take pride & do our very best each day. Thank you for staying with us as our guests are very important to us. Please know that your...

Bloomington
Reviewed 27 June 2016

The hotel is in a convenient location, the staff was fine, and the breakfast was OK with not much to offer, but the overall appearance and condition of this AmericInn (versus other AmericInn's we've stayed at), was not great! Rooms and hotel look old and worn, and truly look like they've been hammered from the cold and wind of Minnesota's...

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Helpful?
Thank Jim O
Mary L, General Manager at AmericInn Lodge & Suites Carlton, responded to this review

Thank you for taking the time to give us a review. I am happy to hear you found our hotel a convenient location & enjoyed our staff. We are an older property & we strive everyday to do our very best. I apologize that you experienced some inconvenience. Please know that your feedback is very important to us. Thank you...

Reviewed 24 June 2016

I must say I am overly impressed by the warm up north flavor. Such a greeting. i will tell you though that I think maybe I lost my eye glasses. But the friendly staff made it clear...I did not. I do say that I may just stay for the 4th of July.

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Helpful?
Thank Tray T
Mary L, General Manager at AmericInn Lodge & Suites Carlton, responded to this review

Thank you so much for your kind review. We strive every day to create a pleasant, & friendly enviroment for our guests. We are so happy to hear we made your stay enjoyable. We look forward to your next visit. Enjoy your summer! Mary

Alexandria
Reviewed 16 June 2016

The hotel room was filthy with a ton of dark hair all over the bath tub,toilet and bathroom floor. The mirror was streaked with something (food?) When we arrived we had 2 hand towels-that was it no washcloths or bath towels. there was no extra t.p. and only enough for the 4 of us to use 1 time each. When...

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Helpful?
Thank traveler372016
Mary L, General Manager at AmericInn Lodge & Suites Carlton, responded to this review

Thank you for taking the time to give us a review. My sincere apologies for the issues you encountered. These issues have beed addressed. Thank you for bringing this to my attention. Our guests are very important to us & we strive everyday to do our very best. Again, I apologize for any inconvenience. Warm Regards, Mary

Worthington, Minnesota, United States
Reviewed 29 May 2016

This was not a typical AmericInn experience for my wife, daughter and me. I stay in a lot of AmericInn properties across the Midwest while traveling for business and personal travel and I like them. Unfortunately this AmericInn property is the only one that comes to mind that has been a disappointment. This trip happened to be a vacation for...

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Helpful?
Thank Randy S
Mary L, General Manager at AmericInn Lodge & Suites Carlton, responded to this review

Dear Randy, Thank you for taking the time to give us a review. I am very sorry that your stay was disappointing. My sincere aplogies for the issues you encountered. These issues have been addressed. We are one of the oldest AmericInns and we do our very best, as our guests are very important to us. I was happy to...

Kakabeka Falls
Reviewed 19 May 2016

At this location of AmericInn, it is one of the best hotels I have stayed at. We were treated very well and all of the people working were very kind and would go up and beyond to keep everyone happy. The breakfast is wonderful and had a variety of everything to choose from. The beds were very comfortable.

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Helpful?
Thank luv_lee4
Mary L, General Manager at AmericInn Lodge & Suites Carlton, responded to this review

Thank you so much for the great review. We take great pride in our motel & are guests are very important to us. We are so happy to hear you enjoyed your stay. We look forward to seeing you again. Enjoy your Summer! Mary

St. Paul
Reviewed 16 May 2016

1. Staffing was short-handed. 2. Staff member cruised her Facebook account on lobby guest computer day and night. 3. Spa/whirlpool did not work. 4. Water from faucet in room was an ugly brown. (I have pictures). 5. Bathtub drain plug did not work. 6. Orange juice machine spit out only an ugly, slightly yellow liquid. 7. Staff had no ability...

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Helpful?
Thank timothyd173
Mary L, General Manager at AmericInn Lodge & Suites Carlton, responded to this review

Thank you for taking the time to write the review. We are sorry that the stay did not meet your expectations. As you are well aware that we have already addressed all your concerns through the franchise corporate office, let us take a moment to review just a few of those: 1. The person mentioned on the lobby guest computer...

White Bear
Reviewed 18 April 2016

This hotel was super quiet, the beds were ultra comfy, the staff was friendly. Granted, we just needed place to stay en route to Duluth. We would usually stay at the casino hotel across the highway, but it was full. Now that we know about this option, we'll probably stay here again instead. Close proximity to Jay Cooke State Park,...

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Helpful?
Thank PeggyoftheEast
Mary L, General Manager at AmericInn Lodge & Suites Carlton, responded to this review

We really appreciate you taking the time to provide us with your feedback. We are so happy to hear you enjoyed your stay with us. We also enjoyed having you as our guests & we look forward to seeing you again in the future. Warm Regards, Mary

Reviewed 3 April 2016

This hotel went the extra mile. I had problems running my card and they were very understanding and helpful with me as I searched for alternative payment. Also, the hotel is very clean and comfortable, everything in my room worked well, and the breakfast was tasty.

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Helpful?
Thank Coldhotel
Mary L, General Manager at AmericInn Lodge & Suites Carlton, responded to this review

Thank you so much for taking the time to give us a good review. We are very happy to hear you had a wonderful experience at our hotel. Our goal is always to make our guests feel at home. We also enjoyed having you as are guest. We look forward to your next visit. Have a great day. Mary

Minnesota
Reviewed 27 March 2016

We stopped in for a room without a reservation and were greeted by very friendly registration staff who accommodated our request for a quiet second floor room. This room was very quiet with a nice view of the woods behind the motel. The room did not have the suffocating odor of carpet freshener. While the bathroom towels, bedding, and mattress...

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Helpful?
Thank Ha99ydance
Mary L, General Manager at AmericInn Lodge & Suites Carlton, responded to this review

Thank you so much for staying with us & for taking the time to give us a review. We are so happy to hear you got a good nights sleep & found our staff friendly. We also enjoyed having you as are guests, as are guests are very important to us. Please know that your feedback is very valuable to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
AmericInn Lodge & Suites Carlton is located off I-35 and opposite the Black Bear Casino. We are , approximately, 5.5 Miles from the Jay Cooke state park and 20 miles south of Duluth. The area has a lot of bike trails, walking trails, skiing and snowmobiling. ... more   less 

Additional Information about AmericInn Lodge & Suites Carlton

Address: 1716 Highway 210, Carlton, MN 55718-8161
Region: United States > Minnesota > Carlton
Price Range: $86 - $147 (Based on Average Rates for a Standard Room)
Number of rooms: 43
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Also Known As:
Americinn Hotel Carlton
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Questions & Answers

Here's what travellers have asked, with answers from AmericInn Lodge & Suites Carlton staff and other travellers.
2 questions
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Bessemer, Michigan, United States
Des Moines, Iowa, United States
over a year ago

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Questions? Get answers from AmericInn Lodge & Suites Carlton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean....and friendly”
 of 5 bubbles 553trayt, 24 Jun 2016 | Read review
“We have stayed in probably all of them at one time or another over the years. They are all great!”
 of 5 bubbles juliegO7698GC, 19 Jun 2015 | Read review
“There is none!”
 of 5 bubbles Gloria_Minke, 16 Jun 2015 | Read review
“Get a room that faces the woods for a nice view”
 of 5 bubbles 565blakem, 13 Apr 2015 | Read review
“They are all great!”
 of 5 bubbles juliegO7698GC, 13 Feb 2015 | Read review
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