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Sheraton Duluth Hotel

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Traveller (94)
Room & Suite (58)
Pool & Beach (5)
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Overview
  • Excellent45%
  • Very good32%
  • Average12%
  • Poor6%
  • Terrible5%
Travellers talk about
“club level”(25 reviews)
“parking garage”(21 reviews)
“front desk”(65 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Duluth Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Duluth Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Jul. 1Jul. 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (389)
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Traveller rating
164
127
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21
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LanguageEnglish
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25
21
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1 - 5 of 387 reviews
Reviewed 3 days ago

We stayed in a Club Level Corner King Room. Supposedly one of their best rooms. The room was spacious and had views of the bridge from the bedroom, but that’s all it had going for it. The carpet and couch in the living room were...More

Thank Kendra S
Response from Susan N, Manager at Sheraton Duluth HotelResponded yesterday

Thank you for taking the time to review our hotel, we appreciate your feedback. I am very sorry that you were disappointed with your room. I would like the opportunity to talk with you about your stay, at your convenience if you would let me...More

Hotel's Favourite
Reviewed April 2, 2018

Stayed here for a wedding. We got a club level room for a very reasonable price. Our club level room was actually cheaper than the standard rooms that were part of the wedding block. The amenities were above average and the room was one of...More

1  Thank Nate B
Response from Susan N, Manager at Sheraton Duluth HotelResponded April 4, 2018

Hello! Thank you for taking the time to review our hotel, we appreciate your feedback. It is always encouraging to hear positive feedback from our guests! We have shared your feedback with the hotel team as a critical way of understanding how we can continue...More

Reviewed 3 weeks ago

I picked this hotel because I had not been to Duluth before and wanted an in town location. That said I was just passing through Duluth. Hotel is in an old building similar to others you find in port towns that grew up about 100...More

Thank Michael D
Response from Lauren R, Director of Sales at Sheraton Duluth HotelResponded 3 weeks ago

Thank you for taking the time to review our hotel, we truly appreciate your feedback. We're glad to hear that you enjoyed your stay and that you liked the decor in the hotel. We are sorry to hear that you were frustrated by the parking,...More

Reviewed 3 weeks ago

Worst customer service I have EVER received. My family was staying on the 6th floor, we are SPG Platinum Members and that is the club level where the breakfast that’s included in your stay is served. We were on the elevator and it banged and...More

Thank davidaL1511VG
Response from Susan N, Manager at Sheraton Duluth HotelResponded 3 weeks ago

Hello, Thank you for taking the time to review our hotel, we appreciate your feedback. We are so sorry that you had such an unfortunate experience with us. I would love the opportunity to hear more about your stay in an effort to prevent this...More

Reviewed April 27, 2018

Unfortunately, we never had the opportunity to stay at this hotel, as they cancelled our room before we checked-in. My husband and I had planned a couples' getaway to celebrate the end of a long tax season. We took the day off of work, drove...More

Thank Erin M
Response from Lauren R, Director of Sales at Sheraton Duluth HotelResponded April 30, 2018

Good afternoon Erin, Again, as we stated while you were here, we are sorry that the communication did not happen as we were promised by Hotel.com. We have requested a written apology from Hotels.com and will be happy to share that with you as well....More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Airport Transportation
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$155 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Duluth
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$155 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Duluth
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (94)
Room & Suite (58)
Pool & Beach (5)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ElizaAnderson
May 21, 2017|
AnswerShow all 7 answers
Response from GeorgiaGirl40 | Reviewed this property |
The smell is a signature vanilla/tea smell. I'm *very* sensitive to smells and can't handle perfume or cologne at all. The hotel smell was delicious, to me. But I totally get what you're saying - better safe than sorry.
1
Vote
Mike B
April 24, 2017|
AnswerShow all 3 answers
Response from Robyn P | Property representative |
Hi Mike B, Thanks for reaching out! Our club level offers a light breakfast in the morning and hors d'oeuvres in the evening. Although we offer a variety of beverages throughout the day (coffee, tea, soda, bottled water... More
1
Vote
umrah2009
October 3, 2015|
AnswerShow all 2 answers
Response from Sara Z | Property representative |
Good afternoon, The shuttle begins service at 5:45 am.
0
Votes
Room Tips
"Top floor away from elevator"
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"If the club level room is available at a reasonable rate (which it usually seems to be), definitely get that."
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"Do not choose this hotel"
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"Definitely book a lake view. Other room face the parking ramp behind the hotel."
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