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Comfort Inn West

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#10 of 33 Hotels in Duluth
Certificate of Excellence
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1 room 2 adults 0 children
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Comfort Inn West
Comfort Inn West
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337 Reviews from our TripAdvisor Community

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Showing 334: English reviews
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Thunder Bay, Canada
Reviewed 1 week ago

Our room was very clean & comfortable. There is a nice Happy Hour with a small amount of hot food & beverages for purchase at a reasonable cost. The staff was consistently friendly & helpful. We will definitely stay here again.

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Helpful?
Thank PennieL
Trista S, Guest Relations at Comfort Inn West, responded to this review

Dear PennieL, Thank you for taking the time to review your recent stay at our hotel. We are so happy to hear you found your room clean and that you had a comfortable stay with us. We are also glad to hear you enjoyed the extra amenities such as our Guest Hospitality Hour in the evenings and that you had...

North Branch, Minnesota
HOTEL’S FAVOURITE REVIEW
Reviewed 5 February 2017

We have stayed here several times when in Duluth. Our favorite room type is the larger double queen. The rooms are bigger and the bathroom is huge. Breakfast area is clean and well kept up by friendly staff. The pool area is very nice but we did not use it this trip. Much cheaper than the canal park hotels and...

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Helpful?
1Thank MNGrandma55
About Hotel's Favourite Review
Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear MNGrandma55, Thank you for taking the time to review our hotel! We are so happy to hear that you have chosen our hotel for your lodging needs on several occasions while visiting Duluth! We appreciate your feedback and we are glad to know you have found the room type which best fits your needs. Providing the most comfortable stay...

Minneapolis, Minnesota
Reviewed 1 week ago

Great place to stay. Staff was very friendly and accommodating. Rooms were very clean and comfortable. Just a short little ride to Canal Park where all the restaurants are. Very reasonably priced I will definitely be staying there on my trips thru Duluth

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Helpful?
Thank brad1966262
Trista S, Guest Relations at Comfort Inn West, responded to this review

Dear brad1966262, Thank you for taking the time to review your recent stay with us. We are happy to hear you found it easy to get to the Canal Park area from our location and that you found your room clean and comfortable! We appreciate your feedback and will share your words with our team. We look forward to seeing...

Elk River
Reviewed 1 week ago

30 seconds off the freeway. Just a few minutes from the Canal street area (or whatever that's called). Excellent service for the breakfast area. Staff friendly. Unfortunately, the pool/hot tub were being repaired.

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Helpful?
Thank TheGnostic
Trista S, Guest Relations at Comfort Inn West, responded to this review

Dear TheGnostic, Thank you for taking the time to review your recent stay with us. We are very pleased to hear you had a positive experience with our staff members! We apologize our hot tub was getting maintenance during your stay with us and for any inconvenience this may have caused. We hope to see you again in the future...

Rochester, Minnesota
Reviewed 2 weeks ago

We were thrilled with our stat at Comfort Inn West Duluth. We arrived an hour early, and were grateful to have our room ready. We were given an area map, visitors guide, and a coupon book with our room key. Staff was friendly and welcoming! The lobby was nice and clean, and the cookies and ice water a pleasant touch....

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Helpful?
Thank MinnMomma
Amanda K, General Manager at Comfort Inn West, responded to this review

Dear MinnMomma-It's so great to hear you and your family thoroughly enjoyed your stay at the Comfort Inn - West. I want to thank you for sharing your experience and giving us a 5 star review. I'll be sure to post this in our employee break room to share with the staff. We hope to see you again soon! Amanda...

Minneapolis, Minnesota
Reviewed 2 weeks ago via mobile

The Comfort Inn west screamed customer service from the moment we walked in the door. The staff, was wonderful, knowledgeable and went out of their way to make our short stay an outstanding one! Rooms were clean, with great artwork and the food breakfast buffet was delicious ! Totally worth the short distance from Canal Park. Looking forward to our...

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Helpful?
Thank SuzDeFoe
Amanda K, General Manager at Comfort Inn West, responded to this review

Dear SuzDeFoe-Reviews like yours are what make this job fulfilling. Thank you for your awesome comments. I'm so glad you enjoyed your time with us and I hope you visit again soon! Amanda Kasie-General Manager

Duluth, Minnesota
Reviewed 2 weeks ago

The facility & grounds were clean, beautiful & great complimentary accommodations. Customer service was poor as when we arrived we were informed that our reservation must have been at the "other Comfort Inn" as she was unable to find it. For several minutes I had a discussion with the receptionist that my family was planning on having a birthday party...

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Helpful?
Thank 1234Unsatisfied1234
Amanda K, General Manager at Comfort Inn West, responded to this review

Dear 1234Unsatisfied1234-I would like to apologize to you for not exceeding your expectations of what a hotel stay should be, which is part of our operational mission statement. We always want to know of any issues our guests have as soon as they arise so we can use them to find solutions and prevent future problems. There is always a...

Rogers, Minnesota
Reviewed 2 weeks ago

In spite of the fact I stay her multiple times per year on business, I am always pleasantly surprised by the warm greeting and comfort/cleanliness of this recently renovated property. What you pay for here is just what you need.

Review collected in partnership with this hotel
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Helpful?
Thank Joe B
Amanda K, General Manager at Comfort Inn West, responded to this review

Dear Joe B-I appreciate you taking the time to review the Comfort Inn - West. I'm glad that you enjoy your time here while traveling on business. Return guests are one of the best aspects of working in hospitality and I'm so glad you feel at home when you stay with us. Our renovations will continue this spring with an...

Minneapolis, MN
Reviewed 3 weeks ago

We stayed for one night. You can tell that this hotel is well taken care of and they work hard to make your stay just right. We received a call from the front desk about 30 minutes after we arrived to make sure everything was to our satisfaction. They got us a couple wine glasses from the bar to use...

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Helpful?
Thank Rules_17
Amanda K, General Manager at Comfort Inn West, responded to this review

Dear Rules_17, Thanks for the 5 star review and compliments about our hotel! Your recognition is important to me and the entire staff and I will be sharing your comments with them. I'm so glad you enjoyed your quick visit. Hopefully next time you'll get a chance to check out the pool! Best-Amanda Kasie

Washington DC, District of Columbia
Reviewed 3 weeks ago

We selected this hotel because we needed a hotel with laundry facilities near Duluth and this one met the need – however, it also delivered a lot more. First, the pool area is amazing. The pool is quite large, accompanied by a good sized hot tub located in a huge pool room off the main lobby. We had the place...

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Helpful?
Thank Mr_and_Mrs_Cuddles
Amanda K, General Manager at Comfort Inn West, responded to this review

Dear Mr_and_Mrs_Cuddles, Thanks for the detailed review of your stay experience at the Comfort Inn - West. I'm happy to hear you enjoyed your time at the hotel and had a chance to experience many of our amenities. I hope you will stay with us again on your next visit to the area! Warm Regards-Amanda Kasie

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
13 consecutive Gold Hospitality Awards make Comfort Inn - West your perfect choice for lodging. All 81 guest rooms are newly renovated and offer 42" LED TVs, a refrigerator and microwave, coffeemakers, makeup mirrors, hair dryers, irons and free Wi-Fi. Start the day at the free hot breakfast buffet, where you'll find a build your own waffle bar, scrambled eggs, sausage, bacon, hard boiled eggs, yogurts, hot & cold cereals with a toppings bar, fresh baked goods, fresh fruit, toast and juice. Monday-Saturdays, you'll want to hit the hotel happy hour, with a fully stocked cash bar and complimentary apps during the business week. You'll also find free seasonal treats (like lemonade, lemon infused water, hot apple cider and fresh-baked cookies) awaiting you at check-in. There's also a large indoor heated pool, hot tub & sauna and free WIFI. All common areas and the lobby have been renovated in 2016! ... more   less 

Additional Information about Comfort Inn West

Address: 3900 W Superior St, Duluth, MN 55807-2834
Region: United States > Minnesota > Duluth
Price Range: $134 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn West 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Comfort Inn West Hotel Duluth
Comfort Inn Duluth
Duluth Comfort Inn
Hotel Style:
#7 Family Hotel in Duluth
#8 Romantic Hotel in Duluth
#12 Business Hotel in Duluth
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn West staff and other travellers.
7 questions
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Cold Spring, United States
7 months ago
10 months ago
Delano, Minnesota
over a year ago
Casco, Wisconsin
over a year ago

See all questions (7)

Questions? Get answers from Comfort Inn West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As to stay further down the hall from the lobby.”
Rules_17, 3 Apr 2017 | Read review
“Every thing about the hotel is wonderful..”
bernadettemceachern, 8 Feb 2017 | Read review
“In winter, make sure you are closer to the main entrance to avoid icy parking lots”
269maryr, 23 Nov 2016 | Read review
“We prefer the second floor”
The_Duluth_Kids, 26 Oct 2016 | Read review
“Our room was on the ground floor but they do have an elevator.”
norseman53, 16 Oct 2016 | Read review
5 of 5