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Holiday Inn Minneapolis Arpt SE - Mall Area

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190 Reviews from our TripAdvisor Community

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Showing 188: English reviews
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Chilton, Wisconsin
Reviewed 4 days ago NEW

When we first arrived there were so many cars in the parking lot that they were parked in the roadway on each side. Upon checking in the woman at the desk was clueless and charged my card for our stay even though it was pre paid. There is no continental breakfast and nothing that indicates otherwise. The front desk person...

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Helpful?
Thank Melissa M
Woodbury, New York
Reviewed 6 days ago NEW

Okay SO, Delta royally messed up my day and trip.. they lost my baggage and this was my first business trip so i was a hot mess... i went straight to the help desk and from the beginning Brenda said no worries and handed me some toiletries knowing i wouldn't have any for a while. I went back to the...

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Helpful?
Thank Nicole B
North Yorkshire, United Kingdom
Reviewed 1 week ago

Stayed here for 2 nights in February 2017. On the downside the hotel is looking a bit jaded in places and rooms could do with modernising. There is a restaurant and bar which are fine, the menu is pretty limited in terms of choices though the quality of food is good. there is some aircraft noise but no more than...

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Helpful?
Thank spoff2016
Tampa, Florida
Reviewed 12 January 2017

nice overnight stay.. close to the airport .. shuttle service is great.. john the driver in the morning was hilarious... food at the restaurant was exceptionally good especially for a vegetarian..i was told the soup is made of vegetarian broth.. it was tasty and hearty

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Helpful?
Thank KudosKompliments
Management response:

Thank you for sharing your wonderful comments regarding your stay with us, our team appreciates hearing from our guests. I am please to hear that your experience was exceptional from the staff to the food and beverage. We look forward to serving you again in the future. Sincerely, Greg Pike

Eau Claire, Wisconsin, United States
Reviewed 1 December 2016 via mobile

I stayed at this Holiday Inn for 4 days for work. My reservation was prepaid by my company. The service and friendliness of the employees was good. The hotel itself is becoming a bit dated but is clean and conveniently located with easy on and off to the freeways. The last evening, I had dinner at the onsite bar and...

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Helpful?
Thank Katie P
Management response:

Thank you for taking the time to share your feedback, I would like to apologize for the issues you encountered in our restaurant, I can understand your frustration. I will share these concerns with our F&B Manager to address. Sincerely, Greg PIke

Reviewed 30 November 2016

I stayed at the hotel with my husband and daughter. We arrive late the first night but we had a fast check in, the parking lot was full but the front desk lady accommodated us very close to the main entrance in a curb. We paid for buffet breakfast, it was good with different options to choose from. What I...

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Helpful?
Thank Laura B
Mike K, Manager at Holiday Inn Minneapolis Arpt SE - Mall Area, responded to this review

Thank you very much for sharing your comments, we truly appreciate hearing from our guests! I am pleased to see that your family enjoyed all that we have to offer at the hotel as well as the surrounding area. Great location near many major attractions. Sincerely, Greg Pike

Plainfield, United States
Reviewed 18 November 2016

This hotel is very close to the airport which is convenient. The plane noise can be loud at times. The breakfast buffet is average with not a lot of choices but a convenient option. I was upgraded to a corner executive room but it was not any bigger then a normal room in my opinion. The heating/cooling system was extremely...

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Helpful?
Thank Edward K
Mike K, Manager at Holiday Inn Minneapolis Arpt SE - Mall Area, responded to this review

Thank you for taking the time to share your feedback with us, we truly appreciate it. I will have our maintenance team check on the PTAC unit in the corner suites. Sincerely, Greg Pike

Cardiff, United Kingdom
Reviewed 6 November 2016

Normal sort of Holiday Inn Standard. Bonus was a friendly bar, with good food and a cracking welcome from a very busy and efficient Bar Lady. Good access to the highway. Need an airport hotel, give it a go.

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Helpful?
Thank Cymru13
Mike K, Manager at Holiday Inn Minneapolis Arpt SE - Mall Area, responded to this review

Thank you for sharing your feedback, we appreciate you taking the time. I am happy to see you had a great experience in our restaurant/lounge. Sincerely, Greg Pike

Reviewed 1 November 2016

The room was clean and available. There were decent linens and towels. There are a restaurant and Bar on premises. Mall of America nearby. Located away from the Bloomington strip. Stay friendly and helpful.

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Helpful?
Thank Jerry Z
Mike K, Manager at Holiday Inn Minneapolis Arpt SE - Mall Area, responded to this review

Thank you for sharing your wonderful feedback, we love to hear from our guests so we know how we are doing. It sounds like you had a great experience with us. Sincerely, Greg Pike

Reviewed 1 November 2016 via mobile

The hotel is amazing amazing. The staff is attentive, courteous and very friendly. Room set up was great along with the refreshments. Their head chef is an all around guy preparing delicious meals. I would definitely again.

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Helpful?
Thank MzThea
Mike K, Manager at Holiday Inn Minneapolis Arpt SE - Mall Area, responded to this review

Thank you for your great feedback, I am pleased you found our staff to be friendly and helpful during your visit. Sincerely, Greg Pike

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Minneapolis St. Paul Intl. Airport Eagan (Mall of America Area). We offer an exceptional level of guest service, convenience, and value. The hotel often presents different packages including Mall of America, Park, Stay, and Go, and many other packages. Please come visit us often and book your get away today! Located five minutes east of the Minneapolis St. Paul Intl. Airport and the Mall of America, the Holiday Inn offers complimentary transportation to and from both, as well as your business and leisure destinations within five miles of the hotel. We offer complimentary high-speed wireless Internet access throughout the hotel, restaurant, lounge and meeting rooms. The Holiday Inn also features 24-hour business center, fitness center and gift shop. We thank you for choosing your stay at Holiday Inn MSP Airport/ Eagan (MOA Area). ... more   less 

Additional Information about Holiday Inn Minneapolis Arpt SE - Mall Area

Address: 2700 Pilot Knob Rd., Eagan, MN 55121 (Formerly Crowne Plaza Airport / Mall of America)
Region: United States > Minnesota > Eagan
Price Range: $93 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Minneapolis Arpt SE - Mall Area 3.5*
Number of rooms: 187
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Also Known As:
Holiday Inn Minneapolis Arpt Se - Mall Area Hotel Eagan
Crowne Plaza Eagan
Crowne Plaza Hotel Eagan
Holiday Inn Minneapolis Arpt SE - Mall Area Eagan, MN
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Minneapolis Arpt SE - Mall Area staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Minneapolis Arpt SE - Mall Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask ALOT of questions because they will not offer any insight about the hotel upon check in.”
 of 5 bubbles miss_chief_99, 22 Feb 2017 | Read review
“you could hear the flights once in a while. but if it bothers you ask for a recommendation”
 of 5 bubbles KudosKompliments, 12 Jan 2017 | Read review
“Unless you have earplugs or are not bothered by aircraft noise, I would avoid this hotel.”
 of 5 bubbles johnjA5198MG, 13 Oct 2016 | Read review
“Try to get a room on SE side of the hotel (even numbered rooms facing main parking lot) so jets are coming toward you, not away from you.”
 of 5 bubbles lifegroove, 12 Oct 2016 | Read review
“Always ask -- there is a shuttle, and staff is very helpful”
 of 5 bubbles Triponeill, 10 Feb 2016 | Read review
5 of 5