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Overall the service was terrible. Booking extra services (boats etc.) was expensive and not explained well. Owner was unwilling to compromise on renting us a boat. We were told we would get charged the full day price even if it rained and we did not...More
4 Thank Aaron M
Response from Quietriver, Owner at River Point ResortResponded 21 March 2016
Thank you for your feedback, Aaron. We would be remiss as a longtime small business to overlook any concern. Daily or weekly boat rental services at River Point Resort & Outfitting Co. remain in accordance with those listed on the Amenities and Marina page of...More
My lifelong adventure buddy and I spent a week in the boundary waters, book ended by staying at RiverPoint. They outfitted us with everything, very reasonable costs, exceptional staff! Steve the owner drove us out to our drop off and gave us so mush great...More
I used them to partially outfit a three day trip into the BWCA and I spent the night in one of the rooms the night before departure. I found the staff to be friendly and helpful. They got us outfitted and set up in the...More
My wife and I recently returned from what was our 20th+ visit to River Point (Sept 13 - 20, 2014),and, as usual, enjoyed it very much. It is always perfect, the staff is great, the semi-wilderness is stunning and, if you want to get further...More
My wife and I just completed a weeks stay and enjoyed every minute. The facilities were fabulous and the staff (especially Steve and Jane - the owners) were extremely helpful and very friendly. We stayed in the Point and it could not have been nicer....More
Response from Quietriver | Property representative |
Hi Steve Gumins, This is Jane, owner of River Point. We are most pleased that your group of five persons stayed with us for just the one night, August 22, following your canoe trip into the BWCA. You came with one more... More
Hi Steve Gumins, This is Jane, owner of River Point. We are most pleased that your group of five persons stayed with us for just the one night, August 22, following your canoe trip into the BWCA. You came with one more person than what was reserved, but fortunately the Villa had five beds, including the sleeper sofa in the living room. So, this spacious two bedroom did work out well, plus it had a large bath with a huge whirlpool tub and shower. Something to enjoy after bathing in the lakes. I checked you into the Stoneridge Villa, which is lakefront. I am a bit confused by your comments, as there is nothing to obstruct the beautiful view to the east from this upper level Villa, which has an extra vantage point. There is a short piece of lawn out front, and then the small drive (which is only used to access the Villas to unload, as you are aware) and then more green lawn with the fire pit at water's edge. All total 140 feet to the water's edge with an unobstructed view (exactly like the photo on the website). Certainly loads closer than the Grand Ely lodge's is to Shagwa Lake, which you indicated you usually stay at. Both my husband, Steve, and I thought you and your family were delightful and were most happy to speak with you.Steve remembers that you called before coming out and he answered your questions regarding our Guest Laundry facilities onsite. He explained that we had two washers and only one operational dryer, as the other had just malfunctioned just this week. I heard his part of the conversation with you, and truthfully, in my opinion, there was nothing unfriendly or unhelpful about what he said.He simply wanted you to know in advance that the time for drying your soiled clothes would take longer. So, once again, i am confused by your comments, but if you found anything offensive, we are most sorry for that. And, we wish you well on your future canoe trips to the Ely area and your lodging stay, where ever you may go to. Best regards, Jane Koschak
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"Log Cabin is quiet and peaceful. There is a fire ring right below the cabin where you can sit and listen to..."