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Holiday Inn & Suites

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176 Reviews from our TripAdvisor Community

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Showing 174: English reviews
New Lenox, Illinois
Reviewed 5 October 2016

The hotel stay was quite average. Unfortunately, the price was gouged since apparently the Ryder Cup was taking place. A room charge of $220.00 included the room (and a mattress in need of an update) only, no continental breakfast, which is ridiculously overpriced for a Holiday Inn. Normally, at a Holiday Inn or similar class of hotels, you can at...

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Helpful?
Thank enjoyfamilydining
IHGService, Guest Relations Manager at Holiday Inn & Suites, responded to this review

Dear enjoyfamilydining, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. However, we are truly sorry if your stay was not a complete satisfactory due to finding the price expensive and if the lack of free breakfast served did not...

Morrison
Reviewed 27 September 2016 via mobile

I have stayed at this hotel before and it was decent, after this visit will never be back. Front desk was extremely rude and not at all helpful upon check in. We had a poolside room, hotel was extremely busy, and pool was in use from 8AM until 10PM. Air conditioner was very noisy as well. Room and hotel as...

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Helpful?
1Thank Heather S
IHGService, Guest Relations Manager at Holiday Inn & Suites, responded to this review

Dear Heather S, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback on the cleanliness of the hotel and the room received. However, we are truly sorry if your stay was not...

Reviewed 18 September 2016

My family and I were treated horrible at this hotel!! Management was extremely rude and even insinuated that I was a liar when I tried to explain my issues to him. Its safe to say we will never stay at this hotel again!! Have never been treated so bad at ANY hotel!!

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Helpful?
1Thank ashley f
IHGService, Guest Relations Manager at Holiday Inn & Suites, responded to this review

Dear Ashley F, Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. We take comments such as these very seriously and would like to follow up with you. We have sent you a private message in an effort to obtain more information. I...

Reviewed 14 September 2016 via mobile

Love this holiday Inn !! Oh my the staff was very professional . Very informative and proper about directing us to our room. In house arcade , laundry room , room service , indoor heated pool , and our room was totally amazing ! Very clean ! Extra pillows were right where the staff told us they would be. Will...

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Helpful?
Thank ou814me
Galesburg, Illinois
Reviewed 25 July 2016

Very clean and spacious accomodations. Staff was very friendly, rooms were very clean and tidy. I was here for a business conference and this hotel had all of the ammenities that were needed for the conference and for those attending

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Thank Derek A
MINNEAPOLIS
Reviewed 8 July 2016

Never disappointed in booking at this hotel. The staff is so well trained to give the customer the best service possible. Each one is very friendly and accommodating. Super fun pool area for kids to enjoy and all to gather. Very clean and comfortable.

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Thank NMKLINGBERG
Nashville, Tennessee
Reviewed 24 June 2016

I agree with another reviewer that this hotel is more family-oriented than for a business traveler. However, it as very close to my business needs. There is a large indoor pool and play area in the center of the hotel. It looks fun for families, but creates a humid environment in much of the hotel. There is only 1 elevator,...

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Helpful?
Thank 80schic
IHGService, Guest Relations Manager at Holiday Inn & Suites, responded to this review

Dear 80schic, Thank you for taking the time to share your recent experience at our hotel. While we absolutely appreciate your generous ratings particularly highlighting the level of service rendered by our hotel staff members including our location serving its purpose for your travel needs, it is regrettable that you were not able to fully enjoy your stay due to...

Germantown, Tennessee
Reviewed 20 June 2016 via mobile

My family of 5 stopped here for a night on a road trip. We stayed in a suite with two queen beds and a sofa bed. The room was very spacious, and I especially appreciated all the chairs and tables, we did not feel cramped at all-which our family often does at other hotels, even when staying in "suites". My...

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Thank Marla R
Woodbury, Minnesota
Reviewed 10 June 2016

Gorgeous hotel!! Celeste at the front desk is fantastic! Super friendly and helpful!! I was staying for a business trip. Almost felt like a vacation!! I will be back for sure!! Thanks Holiday Inn!! I'll make sure to refer my friends!!

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Thank Matt P
Omaha, Nebraska
Reviewed 9 May 2016 via mobile

A nice holiday inn, but definitely more family orientated rather than business traveler orientated. Large rooms though. Only small complaint with the room was I could hear a little more noise through the wall than typical, although it did not prevent me from sleeping well

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Helpful?
Thank Matthew K
IHGService, Guest Relations Manager at Holiday Inn & Suites, responded to this review

Dear Matthew K, Thank you for your feedback regarding your stay at Holiday Inn Hotel and Suites Lakeville. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the room size. However, we’re sorry we fell below your expectation regarding sound proofing and the lack of fitness center....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to the Holiday Inn(R) Lakeville, Minnesota Hotel!Of all Twin Cities hotels, the award-winning Holiday Inn(R) Hotel Lakeville, MN offers the most appealing accommodations for guests of any agenda. This hotel's location near Mall of America, just 15 miles away, attracts shopping fans, and Twin Cities businesses bring corporate guests, too. If you're looking for area hotels near Mall of America or the Twin Cities, opt for our Lakeville, Minnesota hotelLeisure travelers appreciate this Twin Cities hotel's location near popular area attractions. Not only is our hotel near Mall of America, but we're also just 25 minutes from downtown Minneapolis and St. Paul. Valleyfair, the Minnesota Zoo, Buck Hill Skiing, Canterbury Park, county fairgrounds and the Minnesota Twins are also nearby.This always accommodating Lakeville Minnesota hotel, just off I-35, is close to St. Paul River Center and the Minneapolis Convention Center, ideal for those attending conventions. We offer event space, perfect for meetings or Lakeville weddings, and a Business Center. It's hard to find other Twin Cities hotels with this many corporate options.Whatever brings you to the Twin Cities area, this hotel's location in Lakeville, MN promises the ultimate in convenience and quality service. Unlike many hotels in Lakeville, MN we boast an indoor water park, perfect for the kids. Choose a name you can trust and stay at the Holiday Inn(R) Lakeville, Minnesota hotel.Features An indoor water park, free Wi-Fi and convenient access to the Twin Cities, Buck Hill, Valleyfair, the zoo and Mall of America make the Holiday Inn(R) Lakeville hotel the best among area hotels. ... more   less 

Additional Information about Holiday Inn & Suites

Address: 20800 Kennrick Avenue, Lakeville, MN 55044
Region: United States > Minnesota > Lakeville
Price Range: $185 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites 3*
Number of rooms: 131
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Minneapolis-Lakeville
Holiday Inn Lakeville
Lakeville Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For less noise, go non pool view”
 of 5 bubbles AdvoChampion, 21 Feb 2017 | Read review
“Try not to stay on the first floor or in the back”
 of 5 bubbles pmf10007, 13 Feb 2017 | Read review
“If you have kids get a poolside room.”
 of 5 bubbles Partyof3_2017, 22 Jan 2017 | Read review
“Ask for a room with a newer mattress!”
 of 5 bubbles enjoyfamilydining, 5 Oct 2016 | Read review
“There is only 1 elevator for 3 floors in this large square-shaped hotel. Inside rooms overlook the large pool area.”
 of 5 bubbles 80schic, 24 Jun 2016 | Read review
5 of 5