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The lobby is decorated like a library study which sets the tone of the classic design of the rooms and common areas. I had a spacious corner room. The bed was comfortable. The bath products were by Biology which is "natural" line of toiletries. I...More
This hotel was rated a 4 star hotel but it sure did not live up to the expectation. We didn't feel the hotel was a welcoming place. Staff at the front desk did not show any willingness to help. We did not have drinking water...More
Response from dpotter90, Front Office Manager at The Hotel Minneapolis, Autograph CollectionResponded March 12, 2018
Thank you for your open and honest feedback regarding your recent stay at the Hotel Minneapolis. Please know this is not our standard, and I am terribly sorry you had such a negative experience while our guest. I was mortified to hear about your...More
I tend to look for Marriotts when I travel on business bc of the range of hotels (average to very above average), typically good food, and I can usually find one within walking distance of where I want to go.
That was the case with...More
We stayed here the Friday after Super Bowl Sunday and got an excellent room for an excellent price through a third party booking app. Usually I prefer to book directly from the hotel, and I am a Marriott Gold member, but management was not able...More
There are better choices near by.
We left an electronic device in the room when we checked out. Housekeeping did not turn it in. We thought staff would be honest.
Waited 15 minutes for someone to park our car. No one showed up. At $40...More
Response from dpotter90, Front Office Manager at The Hotel Minneapolis, Autograph CollectionResponded February 21, 2018
Thank you for your very valuable feedback from your recent stay at the Hotel Minneapolis. I'm disappointed to hear you did not have a great experience with us. Please know this is not our standard and are working diligently with all departments on making...More