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Super cute room, but lacking Kimpton experience. Hotel staff was not friendly, lobby bar closed at 10pm on Saturday evening, hallways were beat-up - dirty carpet, lacking the "WOW" of other Kimpton properties. Very disappointing compared to my previous Kimpton hotel stays.
What a great stay. Friendly staff, nice welcome, awesome valet service, very clean and lovely room and good food in the lobby. I enjoyed staying here and hope I can stay here every time I go to Minneapolis for work. Free coffee every morning and...More
5 Thank Sarah_ANANAS
Response from Michael H, General Manager at Kimpton Grand Hotel MinneapolisResponded 3 April 2017
Awesome is right, thank you for the awesome review! We look forward to becoming your home away from home in Mpls. Invite your coworkers to come experience The Grand on the next adventure. Social hour is a must as well as a nightcap in The...More
We had never stayed at a Kimpton hotel before. It was our first time visiting the state and our choice of hotels could not have been better. The attention to service started before we even arrived with Wendy answering my questions regarding the hotels spa...More
Thank tjay s
Response from Michael H, General Manager at Kimpton Grand Hotel MinneapolisResponded 5 days ago
Thrilled to hear Wendy took such great care of you and it sounds like you were able to witness the "Minneapolis Miracle" - such a great game. We look forward to welcoming you back soon.
Stayed here for 2 nights with my daughter over New Years. Despite it being New Years Eve AND the Vikings game, as well as other games, the hotel rooms were quiet and we got excellent sleep. We had a room with no view a few...More
Response from Michael H, General Manager at Kimpton Grand Hotel MinneapolisResponded 6 days ago
Thanks for the review and I am happy to hear that overall you enjoyed your time at The Grand & in Mpls (fun Vikings game!). We have coffee makers, and many other appliances, available upon request - free of charge! Also, we have...More
Want to print something? That'll cost you. Need wi-fi? That'll cost you. Forget your toothpaste? That'll cost you ($6 at the mini bar). I always find it amusing when you stay at a upper mid level hotel and then EVERYTHING costs extra. The hotel room...More
Thank Calvin E
Response from Michael H, General Manager at Kimpton Grand Hotel MinneapolisResponded 1 week ago
Hi Calvin E, I am sorry you left feeling this way from your experience at The Grand. Did you happen to connect with any of our Guest Experience Agents during your stay? Rare Steak & Sushi, the second floor restaurant, is open daily at 7am...More