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Room was nice, pool area was nice, bar staff and front desk nice. Actually ate 2 suppers at hotel, which I never do.
Meatloaf, yes sounded too comfy to pass up, was 3/5, but otherwise, although a bit convenient, was highly satisfactory.
Coffee service in...More
Thank Rick P
Response from Ted T, General Manager at Sheraton Minneapolis West HotelResponded 1 week ago
Thanks for sharing your experience during your recent stay. I am happy to hear that you enjoyed your time at the Sheraton including a few meals. I hope we can welcome you back on your next visit to Minnetonka.
Ted Trembath - General Manager
This is a great Sheraton. We had a big room with a big bathroom on the first floor. It was clean and well kept. The staff was friendly, and the restaurant was very good for hotel dining. Despite the atrium design which can sometimes be...More
Response from Bpowley, Front Office Manager at Sheraton Minneapolis West HotelResponded 24 September 2017
Stevenutah, Thank you for taking the time to share your experience at The Sheraton Minneapolis West. We are thrilled you had an enjoyable dinner and a pleasant stay. We hope to see you again soon. Take Care!
We came to town for a concert, booked a stay here for what we thought would be a luxurious overnight treat. Wrong! When we first entered the hotel, it looked great, even inviting, until we got to our room and began to experience the general...More
Thank Roger F
Response from blbyres, Guest Relations Manager at Sheraton Minneapolis West HotelResponded 27 September 2017
Dear Roger, I am so sorry to read about your experience. First, let me apologize for the variety of issues and inconveniences you experienced during your stay. We will discuss your review in our next team meeting. We will try to understand why it took...More
My family has stayed here several times. Close to so many Twin Cities attractions. Great shopping at Ridgedale. The hotel has very comfortable beds in well-appointed rooms, exercise facilities, and easy parking. I recommend staying on the Club Level with access to snacks and breakfast...More
Second time staying at this hotel - 1st time was better experience. This hotel seems a bit outdated and not as clean as prior trip. Rooms have the minimum amount of towels, toilet paper and tissue and much ask for more. Was very noisy one...More
Response from Bpowley, Front Office Manager at Sheraton Minneapolis West HotelResponded 9 September 2017
I appreciate you taking the time to share your comments following this recent stay. We wish to apologize for the issues you experienced, especially about the noise complaints. Upon your next trip to see us, please inform the front desk of any noise complaints so...More
US$93 - US$250 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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I think what you mean is that you are an SPG member - Starwood's Loyalty Program. Yes, there are great privileges to be a member depending your SPG status and points earned. Please feel free to call us with... More
I think what you mean is that you are an SPG member - Starwood's Loyalty Program. Yes, there are great privileges to be a member depending your SPG status and points earned. Please feel free to call us with your SPG number and we can help you out. Look forward to welcoming you back soon.