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93 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Start your review of BEST WESTERN PLUS New Ulm
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Reviewed yesterday NEWvia mobile

I don't know where to start... reading many of the other reviews on this site, it's great to see how many 5 star ratings were given to this establishment. It's well deserved. We've been coming to this particular hotel for 6 years for basketball tournaments in the area. It's a busy place to be. This year is BY FAR the...

Thank Amy P
Scottsdale, Arizona
Reviewed 3 weeks ago via mobile

I come to the New Ulm area frequently for work and every time I stay here I feel the hotel is getting better and better! The staff is great, the Green Mill restaurant has really improved their service and food quality is good too! We had Daniel as our server on Tuesday evening and he went above and beyond to...

Thank az4travel2015
Reviewed 4 weeks ago

Very good breakfast, clean room, convenient Green Mill restaurant, and most importantly a warm helpful staff (esp Amber?) went out of her way to accommodate our special request during a difficult weekend. Thank you.

Thank dlwarren
Kalamazoo, United States
Reviewed 20 January 2017

Not sure why you need this with the survey. The room and hotel was a very good value for the area and the restaurant was a great bonus which saved me a lot of time and also travel on a night when the weather was not only bad but dangerous.

Review collected in partnership with Best Western
Thank timbS1789SH
Dayton, Ohio
Reviewed 16 January 2017

From the hospitable check-in to the way they handled an emergency, this Best Western deserves kudos. The check-in was easy, room was pool-side(if you want total quiet- get one not pool-side). As it was for business, never got a chance to try the pool but seemed to be used and was very clean. On a sub-sub zero day, they had...

Thank Vissidarte
Minneapolis, Minnesota
Reviewed 27 December 2016

Very comfortable bed, staff are friendly. Couldn't find a luggage cart by my door, but front desk got one to me promptly. I'm in town every month, and this hotel is always exactly what I need. Breakfast is better than regular hotel breakfast too.

Thank timcahak
HiNewUlm, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

Thank you for writing a review. We are happy to hear you find the bed comfortable, staff to be friendly and you enjoy your stay. We truly appreciate your business and value you as a guest. Thank you for staying with us!

Princeton, New Jersey
Reviewed 19 December 2016

Service and food at green Mill restaurant was the worst I've experienced in quite some time. Food was bland to bad after waiting more than 30 minutes to get it. Second visit, no one came to restaurant reception, so I left. Hotel facilities are dated and bathroom was drafty.

Review collected in partnership with Best Western
Thank douglasmF4881NA
HiNewUlm, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

Thank you for taking the time submitting a review. We appreciate you feedback and by telling us how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We strive to deliver outrageous guest service to each and every guest and sounds like to failed to do so during your stay...

Janesville, WI, United States
Reviewed 12 December 2016

We enjoyed our stay. The breakfast was good and the hotel was clean. The beds were comfy. The pool was clean and the hours were considerate for guests staying at poolside. We thought the cost was a bit expensive for the area.

Review collected in partnership with Best Western
Thank Barbara L
HiNewUlm, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

Thank you for writing a review. We are happy to hear you enjoyed your stay, found the best to be comfortable, the hotel to be clean and enjoyed our hot breakfast. We hope to see you again when you are in the area.

Milwaukee, Wisconsin
Reviewed 25 November 2016

The renovations at this hotel are amazing. Merrick at the front desk took GREAT care of our group, especially helping my mom who can be really difficult, but all the staff were really patient and kind. We're definitely coming back!

Thank Claire H
HiNewUlm, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

Thank you for your response. I'm pleased to hear the staff exceed your exceptions and took great care of your group. On behalf of the staff, thank you for staying with us and we look forward to seeing you again soon.

Reviewed 7 November 2016

A work conference brought me here and it was a great stay. We were here in the middle of the week from a Wednesday to a Friday. Having the conference here for three days and staying the night for 2. The conference space was spacious and very nice. And the rooms were also very nice. It was a great stay...

Thank Virginia W
HiNewUlm, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

Thank you for your review! We are so happy to hear you had a great stay! It's great to hear you found the room to be very nice, meeting rooms spacious and the staff to be very friendly. We look forward to seeing you again when you are in the area.

24 photos of this hotel

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Business Centre/Function Rooms (1)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
There's something for everyone at the BEST WESTERN PLUS New Ulm hotel. While in New Ulm, Minnesota, our hotel's guests enjoy a fantastic location, which places you near the area's best businesses and attractions, including Kraft Foods and August Schell Brewery. Our modern facilities boast a Business Center, which includes print and copy services, as well as computer access. We also offer a total of 4,167 square feet of event space, so you can host any kind of meeting while in the area. Thanks to the free Internet access throughout the hotel, it's easy to stay connected. Major businesses, including Kraft Foods, AMPI and 3M Company, are located in New Ulm. Our hotel's just a short drive from the popular August Schell Brewery and Morgan Creek Winery, the only underground winery in Minnesota. Don't miss seeing the iconic Glockenspiel Clock or exploring Flandrau State Park. Jackpot Junction Casino is a favorite stop among adults, while the entire family can enjoy mini golf, biking trails and Herman Monument in New Ulm, Minnesota. Our hotel's fitness center encourages you to keep up your workout routine, and you can relax in the indoor, heated pool and whirlpool. Enjoy an afternoon of fun in the game room before dining at the Green Mill. We're sure you'll enjoy our New Ulm hotel's unique and beautiful architecture, too! ... more   less 

Additional Information about BEST WESTERN PLUS New Ulm

Address: 2101 S Broadway St, New Ulm, MN 56073-3953 (Formerly Holiday Inn New Ulm)
Region: United States > Minnesota > New Ulm
Price Range: $144 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS New Ulm 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn New Ulm Hotel New Ulm
New Ulm Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS New Ulm staff and other travellers.
2 questions
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Menasha, Wisconsin
Minneapolis, Minnesota

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Questions? Get answers from BEST WESTERN PLUS New Ulm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go poolside if you have kids, non poolside if you want quiet.”
 of 5 bubbles Vissidarte, 16 Jan 2017 | Read review
“If you're using the pool area, request a lower, poolside room. If you want quiet, just ask for that and they'll get you in the quiet area.”
 of 5 bubbles claireh549, 25 Nov 2016 | Read review
“We were near the pool and it was a little noisy until the pool closed for the night.”
 of 5 bubbles Dadz, 14 Oct 2016 | Read review
“Front rooms border the main road into/out of town.”
 of 5 bubbles PaulR229, 4 Sep 2016 | Read review
“Any room away from the pool area!”
 of 5 bubbles aablodgett, 9 Jul 2016 | Read review
5 of 5