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Holiday Inn Rochester Downtown

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Traveller (26)
Room & Suite (34)
Dining (9)
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Overview
  • Excellent16%
  • Very good27%
  • Average32%
  • Poor12%
  • Terrible13%
Travellers talk about
“mayo clinic”(65 reviews)
“few issues”(3 reviews)
“small bathroom”(4 reviews)
AMENITIES
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
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Offers from Holiday Inn Rochester Downtown
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (240)
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All reviewsmayo clinicfew issuessmall bathroomskyway accesslocation is greatroom ratehousekeeping staffmary's hospitalthymesaunarampskywalksubwayconvenience
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11 - 15 of 236 reviews
Reviewed 18 November 2017

Hotel Desk on 2nd floor ODD, Front desk was friendly-room was fairly clean-Toliet was very low close to floor-just had knee surgery very difficult to utilize (reason for checking new location). Wont be back.More

Thank S N J B
Response from Sherri S, Manager at Holiday Inn Rochester DowntownResponded 28 November 2017

I am so sorry that you found the toilet low after just having knee surgery, I can definitely see where that would be a big concern. We do actually have toilet seat risers available upon request for our guests so that the bathrooms are more...More

Reviewed 25 October 2017 via mobile

I was here for business and I like to stick to holiday inns. However, this was the most disappointed I’ve been in the chain. The hotel is outdated, my room was next to a noisy pool, the parking cost extra and was inconvenient. Only positive...More

Thank Riley D
Response from Sherri S, Manager at Holiday Inn Rochester DowntownResponded 30 October 2017

Riley D, Thank you for leaving a response regarding your recent stay. We are so sorry that you were placed next to the pool and that you found the parking fee inconvenient. We do our best to fill the pool rooms last as we know...More

Reviewed 22 October 2017 via mobile

Stayed for three nights in October for a work conference. The hotel is very close and convenient to the Civic Center and local bars and restaurants. My room and bathroom were clean, but the hotel itself was outdated. Small TV and super small bathroom. Parking...More

Thank Eric B
Response from Sherri S, Manager at Holiday Inn Rochester DowntownResponded 30 October 2017

Thank you so much for reviewing your recent stay with us. We are very pleased that you enjoyed our location. Unfortunately the ramp connected to our property is not our own, it is in fact a city ramp which is why there is a fee...More

Reviewed 21 October 2017

This is an older hotel that my colleagues and I chose due to location. The hotel lobby is awkwardly located on the 2nd floor of the building while the brand new Hilton across the street provides access directly from the street. My room was dirty...More

Thank markgirgis
Response from Sherri S, Manager at Holiday Inn Rochester DowntownResponded 30 October 2017

We are so sorry to hear about the way in which you found your room and the service you had at the restaurant. We can assure you this is not how we want our guests to experience our property. We are thankful that you took...More

Reviewed 18 October 2017 via mobile

We stayed at the hotel for a convention. The hotel is nice and clean. There were a few issues with the room. The staff is friendly and better than in past visits. There is a restaurant/bar in the hotel and seems to be reasonably priced....More

Thank Love4SunnyDays
Response from Sherri S, Manager at Holiday Inn Rochester DowntownResponded 30 October 2017

Thank you so much for taking the time to recognize our wonderful team, we are so pleased that you found them to be better than past employees. We do hope to see you again in the future!

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$113 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (26)
Room & Suite (34)
Dining (9)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
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lynnstiern
July 12, 2016|
AnswerShow all 3 answers
Response from Julie M | Reviewed this property |
Yes, I don't remember the name of the service. I believe it's $15 per person. There is a service desk both at the airport & at the street entrance of the hotel. No need to reserve from the airport to downtown but we did... More
1
Vote
Raymond B
January 16, 2015|
Answer
Response from Jes W | Property representative |
The Holiday Inn - Downtown does allow pets. There is a $75.00 non-refundable fee per 'pet room'. We have two Mayo Rates: one that includes parking, and one that does not. Please ask for these specifically with a... More
0
Votes
Raymond B
January 16, 2015|
Answer
Response from Jes W | Property representative |
The Holiday Inn - Downtown does allow pets. There is a $75.00 non-refundable fee per 'pet room'. We have two Mayo Rates: one that includes parking, and one that does not. Please ask for these specifically with a... More
0
Votes
Room Tips
"Stay somewhere else"
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"Easy to get to Mayo clinic hospitals from this hotel."
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"Look for a room facing Broadway on a higher enough floor!"
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"Stay somewhere else!"
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