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Stayed at Extended Stay America South while undergoing treatment at Mayo Clinic! Rooms have kitchen with full size fridge, micriwave, stovetop! Hotel, upon request will provide dishes, pans, coffee cups, utensils, everything you need, even a toaster!
Teresa, the assistant manager, Yvette the General Manager,...More
Thank Geoffrey F
Response from Manager_11525, Manager at Extended Stay America - Rochester - SouthResponded November 7, 2016
It is so rewarding to see you were well taken care of by our staff. It is satisfying to read you were pleased with the fully equipped kitchen in your room and that our staff provided you with excellent customer service. Thank you again for...More
The WiFi Speed is terrible at this hotel! The download speed was 0.75Mbps or below at all times!! The upload speed was 0.33Mbps or slower!! It was totally unusable.
Using my phone's 4G was much faster!!
The hotel is supposed to be smoke free. But...More
Stayed here for a month in September and have absolutley no complaints. Rooms are clean, staff is friendly, shuttle is convenient. I booked it for $55 a night, which was great. Had a great stay. Quiet and clean!!!
1 Thank MatthewMadison
Response from Manager_11525, Manager at Extended Stay America - Rochester - SouthResponded October 11, 2016
Your feedback is important. Thank you for sharing. Your comments about having no complaints and how well your stay was at our hotel is much appreciated. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
The room overall was what you'd expect for the price. The two big downfalls were the smell, and the obviously unclean bathroom. Pubic hairs on the toilet and floor. All over. Just not okay. We ended up going to a different hotel the next night.
Rochester, MN has many hotels and I am very happy that my daughter found this one for me. Bathrooms are clean, fresh linen and everything available if you are staying for longer periods of time as far as kitchen utensils. With a shuttle service to...More
Response from Manager_11525, Manager at Extended Stay America - Rochester - SouthResponded October 5, 2016
We appreciate you taking the time to write a review and for choosing to stay with us. It is great to see you found your accommodations suitable to your liking and that you would recommend out hotel to others. Thank you again for sharing your...More