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DoubleTree by Hilton Rochester / Mayo Clinic Area

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Room & Suite (56)
Dining (8)
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Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
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Offers from DoubleTree by Hilton Rochester / Mayo Clinic Area
Special Offer:Double Points, Every Stay
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Offers from DoubleTree by Hilton Rochester / Mayo Clinic Area
Special Offer:Double Points, Every Stay
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,038)
There are newer reviews for DoubleTree by Hilton Rochester / Mayo Clinic Area
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All reviewsdouble treethe executive loungepescara restaurantmichael smithcookiesmayo clinicgreat hotelbell staffcivic centercar serviceeasy accesscomfortable roomsconvenient locationskywaystarbucksmnvalet
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171 - 175 of 1,026 reviews
Reviewed 8 February 2017

street noise and cost was very bad the food was excelllent especially the fish the proximity to mayo clinic and ease of traveling to the location was excellent but at a cost indoor movement from place to place with excellent directions to destinations was excellent

Review collected in partnership with DoubleTree by Hilton
Thank William/Helen M
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 13 February 2017

Dear William/Helen M: Thank you for choosing to stay with us during your time in Rochester. We are glad that you enjoyed the majority of your stay. We do hope that you will consider staying with us again. Deb Knox, Revenue Mgr.

Reviewed 30 January 2017

This hotel is a great place to stay. We have stayed here twice to go to the Mayo. It is super convenient and you don't have to go outside at all if you don't want to. The people at the front desk are super friendly....More

Thank Mammatraveler97
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 31 January 2017

Dear Mammatraveler97: Thank you very much for making our hotel your first choice in lodging when you travel to Rochester. We are so happy that you enjoying our Executive Level. We look forward to seeing you again. Deb Knox, Revenue Mgr.

Reviewed 30 January 2017

Excellent location for Mayo facilities. Pescara is the best restaurant in the area, and the overall experience was very good. The shuttle service to Mayo facilities was extremely helpful, and the staff, as always, was courteous and attentive.

Review collected in partnership with DoubleTree by Hilton
Thank N5258WLrobertj
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 31 January 2017

Dear N5258WLrobertj: Thank you very much for choosing to stay with us and taking the time to post your comments. We look forward to having you stay with us again should you return to Rochester. Deb Knox, Revenue Mgr.

Reviewed 29 January 2017 via mobile

Good beds with nice linens. Bathroom was updated with a spacious glass enclosed shower, which I find much preferable to a tub. Fridge, microwave and coffee maker in the room. Couldn't hear the neighbors or any noise from the hall which is always appreciated. Only...More

Thank Peggy P
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 31 January 2017

Dear Peggy P: Thank you very much for attending the conference over the weekend. We are glad that the group enjoyed their experience with us. We hope that you will consider having your event with us again next year. Deb Knox, Revenue Mgr.

Reviewed 24 January 2017

This hotel is the epitome of average. It was fairly clean, and rooms were a bit small. The price was high given the surrounding hotel prices. The workout room was closed, which was not mentioned at booking. There was a late night staff member who...More

Review collected in partnership with DoubleTree by Hilton
Thank tim83854
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 25 January 2017

Dear tim83854: Thank you for choosing to stay with us. I am sorry that your hotel stay was not viewed as a value for the price paid. Yes, our fitness center was closed (now back open) for a complete renovation. We did have this posted...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$171 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rochester
#2 Romantic Hotel in Rochester
#3 Family Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$171 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rochester
#2 Romantic Hotel in Rochester
#3 Family Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
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Traveller (50)
Room & Suite (56)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Theloaders93
August 29, 2017|
AnswerShow all 3 answers
Response from DebKnox | Property representative |
Hi ~ We have replaced all of the "soft" goods in the guestrooms this year. Items such as desk, soft chair, desk chair, etc. The carpet in the guestrooms has all been replaced this year except for 9 rooms (we will be done... More
0
Votes
Judi D
August 18, 2016|
AnswerShow all 4 answers
Response from DebKnox | Property representative |
Hi ~ Yes, we do have wheelchairs available at the hotel. Just ask the bellman or the front desk upon arrival and we will make sure that you have one available to you. If you would like us to make a note in your reservation... More
0
Votes
hopefulsavvytraveler
December 22, 2015|
AnswerShow all 8 answers
Response from MTC120 | Reviewed this property |
No, there is not complimentary breakfast. But there is a nice restaurant in the lobby.
0
Votes
Room Tips
"We always request a quiet room, away from elevators and ice machines. They noted that and followed through."
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"Consider a room at the back or a higher floor if road noise bothers you"
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"Ask for a room facing Mayo not Civic Center."
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"dont go here"
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