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Hampton Inn Rochester

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Traveller (23)
Room & Suite (33)
Dining (6)
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Overview
  • Excellent68%
  • Very good24%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“soup”(75 reviews)
“mayo clinic”(262 reviews)
“every half hour”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn Rochester
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Rochester
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (788)
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786 results
Traveller rating
522
190
46
21
7
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Time of year
LanguageEnglish
522
190
46
21
7
Show reviews that mention
All reviewssoupmayo clinicevery half hourshuttle servicecomplimentary breakfastshuttle busrooms are cleanoatmealfresh fruitgreat place to staythe hotel staffhome away from homefitness centerbed was very comfortableexercise roomthe breakfast areafront desk staff
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21 - 25 of 786 reviews
Reviewed January 29, 2018

I stayed here a week during appointments at Mayo clinic and had a great experience. Their shuttle bus runs like clockwork to/from the clinic and the drivers are exceptionally friendly and helpful - they help tour otherwise stressful visit feel much more like you're at...More

Review collected in partnership with Hampton
Thank Ryan O
Response from Amanda A, General Manager at Hampton Inn RochesterResponded February 7, 2018

Thank you for your kind comments. We are extremely happy to know you were well taken care of during your stay with us. We look forward to welcoming you back again for your next visit to Rochester!

Reviewed January 28, 2018

We stayed here as I had some testing at Mayo Clinic. The bathroom door was a sliding barn door. There was no privacy. It didn't slide tight and you could hear everything going on in there. The thing they call a closet was two very...More

Review collected in partnership with Hampton
Thank Donna S
Response from Amanda A, General Manager at Hampton Inn RochesterResponded February 7, 2018

I am glad to that your service with us was good! I do apologize that our bathroom doors and closets did not meet your expectations. I do hope that if your travels bring you back to Rochester that you would give us the chance to...More

Reviewed January 23, 2018

The rooms were very small. The door to the room swings the wrong way and will not close if the bathroom door is open. They have limited food for breakfast and are unwilling to help. The place looks like a Hampton from the outside, but...More

Review collected in partnership with Hampton
Thank nailbender1971
Response from Amanda A, General Manager at Hampton Inn RochesterResponded February 7, 2018

I do apologize that the design of our Guest rooms did not meet your expectations. I also apologize if your breakfast service was less than exceptional. That is not the level of service we provide here at the Hampton. I hope that in the future...More

Reviewed January 23, 2018

Every staff member we came into contact with was so kind and helpful. Customer service is EXTREMELY important to me, and these people are top notch. Great room, great breakfast, great lounge area, 24 hour pool and a fitness center. Would DEFINITELY stay here again.More

Review collected in partnership with Hampton
Thank EnspiredTravels
Response from Amanda A, General Manager at Hampton Inn RochesterResponded February 7, 2018

Thank you for your kind comments regarding our staff! I am excited that we were able to provide you with Outrageous Guest Service! I will pass your kind words along to all of our staff. We hope that when your travels bring you back to...More

Reviewed January 13, 2018

Hotel was clean and safe, breakfast was amazing and the soup in the evening was a special treat. Staff is so friendly and it felt like coming home at the end of the day. Shuttle service was awesome and took some of the pressure off...More

Review collected in partnership with Hampton
Thank happyhoney520
Response from Amanda A, General Manager at Hampton Inn RochesterResponded January 17, 2018

It was a pleasure to read and share your positive comments. We are so pleased that you were able to take advantage of our evening soup in addition to many of the other amenities that we offer. The comfort of our guests is our top...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Shuttle Bus Service
Meeting Rooms
Laundry Service
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Dry Cleaning
Concierge
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$127 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Rochester
#2 Family Hotel in Rochester
#5 Business Hotel in Rochester
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$127 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Rochester
#2 Family Hotel in Rochester
#5 Business Hotel in Rochester
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (23)
Room & Suite (33)
Dining (6)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Sarah M
February 21, 2017|
AnswerShow all 5 answers
Response from Tara R | Property representative |
Hi there! We do offer a shuttle service, but unfortunately it only runs to the Mayo Clinic and not the airport. Let us know if you have any other questions!
0
Votes
MinnenoplaceGirl
September 4, 2016|
AnswerShow all 7 answers
Response from Cjahntz | Reviewed this property |
The Hampton Inn offers a shuttle to the clinic
0
Votes
Da L
July 11, 2015|
AnswerShow all 4 answers
Response from Melissa A | Property representative |
We do accept cash at check-out. At check-in we must receive a credit card in case of incidentals. Your card would be authorized for the full length of stay. At check-out we would accept the cash you are wanting to pay and... More
0
Votes
Room Tips
"We have stayed on a few different floors they are all very nice"
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"make reservations as far ahead as possible"
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"Take rooms on the third floor as you won't here footsteps as you will on the second and first floors"
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"We have stayed in many different rooms, they are all basically identical."
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