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The room was so dirty, your shoes stuck to the floor.The bathroom was gross,I am not sure what was on the walls and door. There was Cigarette burns in the shower. The toilet was leaking all over the floor, and when I tried to wipe...More
I have stayed in a lot of motels and hotels in three different countries, and this was by far my worst experience. The room was "no smoking" and the smell of smoke was so bad, it hurt my chest. There were no other rooms available...More
Thank Joanne P
Response from 6Team, Guest Relations Manager at Motel 6 Minneapolis NorthResponded April 19, 2018
Joanne, Thank you for posting your review. We are committed to carrying a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment, and as...More
I stayed at the Motel 6 on North Cleveland from October 18-23, and my room was cleaned twice. Why stay at a motel if no one makes the bed, empties the trash, or gives you clean towels? The desk explained to me that this was...More
Response from 6Team, Guest Relations Manager at Motel 6 Minneapolis NorthResponded January 24, 2018
Dear Guest, Thank you for sharing your review. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. The service issues you describe are atypical to Motel 6 standards for quality,...More
The entire stay was very uncomfortable. Poor maintenance. These are photos of the room as soon as I came in. My first room was cigarette smoke filled and the smoking alarms were taped up to block the sensors so I requested for s different room....More
I don't think there's one good thing I could say about this Motel 6 the people are very rude I called down at 10:31 morning decided to stay over and said could you tell him he has to bring me some towels and I'm good........More
Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests... More
Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience, we have fallen short and would like to apologize for the service issues you describe. We invite you to contact our Guest Relations at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.