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After a long flight and day of work, a coworker and I realized that our hotel booking had a small with it. Chandra came to our rescue and immediately helped us with ALL of our problems. She exemplified the greatest of Front Desk service!!!! 10/10...More
The only reason I'm giving three stars instead of two is because of the location. Very easy in-and-out for shopping and entertainment in St. Louis Park.
We arrived a bit early, and the desk staff just told us we couldn't get in to our room....More
Response from Lori M, General Manager at Springhill Suites Minneapolis West/St. Louis ParkResponded 2 weeks ago
Thank you for your candid feedback regarding your recent stay! Please accept my sincere apologies that our front desk staff did not offer to place your bags in our luggage storage when you arrived at the hotel. Please be assured that your experience will be...More
I have stayed at this Hotel before because of its location near family in Minneapolis. The room was good, clean and comfortable. the kitchenette area was sufficient and the seating area was a nice alternative to being propped up on the bed. The room was...More
We had a king suite and it was spacious and clean. Pool is nice. The breakfast is included and you can make your own Belgian Waffles. The location is a little off the beaten path and further from restaurants than the Doubletree, but it is...More
This is an old-style suburban hotel...spread out ....on a .sidewalkless block....at a curve in a slow moving drive near St Louis Park, Minnesota's West End shopping/entertainment district. Though perhaps an occasional bus runs by here, the front desk staff has a blank look when asked...More
Response from Lori M, General Manager at Springhill Suites Minneapolis West/St. Louis ParkResponded 8 November 2017
Thank you for your recent stay! Your detailed feedback is greatly appreciated! We appreciate your acknowledgement of our friendly staff, spacious suites and amenities such as our pool and spa, 24 hour fitness center, business center, conference rooms and 24 hour Market. So glad to...More