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Hotel Metro

Hotwire.comUS$99*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$109*
US$99*
US$109*
US$99*
US$109*
US$99*
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Hotel Metro
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191 Reviews from our TripAdvisor Community

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Showing 189: English reviews
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Milwaukee, Wisconsin
Reviewed yesterday NEW

My family was stay here for my brother graduation in Brainerd, MN so St. Paul would be more convened but the room was sad the lap in the room didn't work some of are family got breakfast ticket an me an my father didn't the the front desk lady said we book it under a government discount and my father...

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Helpful?
Thank Latasha S
A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 2 weeks ago via mobile

Stayed for a wedding. Rooms were clean and fairly quiet. Every once in a while we could hear what sounded like pipes clanging but it didn't really disturb us. Sure it's an older hotel but overall looks to be a decent place to stay.

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Thank A TripAdvisor Member
HotelMetroGSM, Guest Relations Manager at Hotel Metro, responded to this review

Thank you for taking the time to give the hotel a review. We are in the planning process of remodeling the hotel and will soon become a Double Tree. Please coma and stay with us again and enjoy all of the upgrades.

Reviewed 2 weeks ago via mobile

I booked the Holiday Inn and found out that it changed names. I got a great rate through my business on line booking but when I arrived, I found out the rate was a prepay rate, and the person checking me in said I couldn't check out early without paying for the room. Also couldn't get points since it isn't...

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Helpful?
Thank Mark F
HotelMetroGSM, Guest Relations Manager at Hotel Metro, responded to this review

Thank you for bringing this situation to our attentions, it is not our standards to have any hair on the bedding or in the shower. I will be sharing this review with our housekeeping manager. Although we are no longer a Holiday Inn we have honored the quoted rates and policies that were booked under that hotel. We are transiting...

Cambridge, Minnesota, United States
Reviewed 3 weeks ago via mobile

I will start with saying my stay was fine. I would stay here again. Some suggestions for improvement would be signage. When I arrived and saw the building from the freeway, it did not appear to be a hotel. There are no signs. I booked a Holiday Inn, yet I have yet to see anything marked Holiday Inn. There is...

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Thank Lisa L
Cincinnati, United States
Reviewed 23 February 2017

The ballroom in this hotel is good sized, although its a bit dated. The room was set fairly well per my specs but it took a long time to get any help. Although dated, the facilities were clean and presentable.

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1Thank Rob J
Woodbury, Minnesota
Reviewed 1 January 2017

I stayed for 3 nights and it met my needs at the right price point. I got what I expected...nothing more, nothing less. Check in was fine. The hotel is dated and clean enough. It is kind of a party spot it seems, but that can be expected. The vending machine on my floor was broken and one of the...

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Helpful?
Thank trm684
IHGService, Guest Relations Manager at Hotel Metro, responded to this review

Dear trm684, Thank you for staying with us and for providing a candid feedback. While I am pleased to read that most aspects of your stay were pleasant, I apologize for the shortcomings, particularly with the vending machine, and the general condition at the hotel. Guest reviews are our best source for improvement, and we thank you again for taking...

Superior, Wisconsin
Reviewed 1 January 2017 via mobile

This was an average hotel room. Fridge in the room, bed was comfortable, front desk staff was helpful and friendly. Room was clean, but we had a few complaints. The water pressure in the shower was weak. The ice machine on 6th floor was out of order and apparently has been for 4 months. That is way too long for...

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1Thank souptownrach
IHGService, Guest Relations Manager at Hotel Metro, responded to this review

Dear souptownrach, Thank you so much for your review of our hotel. We are pleased to know you found are staff to be friendly. On the other hand, we are sorry for the shortfalls you have noticed in your room, specially the water pressure and the ice machine located on 6th floor. We also apologize that the water temperature of...

Chanhassen, Minnesota
Reviewed 20 November 2016 via mobile

Nice hotel with a neat view. I liked the cozy room and furniture. Good room layout, spacious. Wallpaper in our bathroom was peiling surprisingly. Overall liked the room though. The staff wad good,and helpful, but came off as preoccupied and semi-slow. On the plus side it did have a more relaxed and slower beat than I expected. Not in center...

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Thank Michelle M
Hazel Green, Wisconsin
Reviewed 7 November 2016

Had a one evening stay. Our credit card was charged 3 times for two nights for a total cost of over $600. One of the charges was for someone else's room. Customer service was horrible. They couldn't find the charges and calls were not returned. Spent 4 days on the phone and through email trying to get refunded. A very...

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1Thank Dawn W
IHGService, Guest Relations Manager at Hotel Metro, responded to this review

Dear Dawn W, Your feedback is important to us and we appreciate your visit at the Holiday Inn St. Paul-I-94-East (3M Area), MN. It is unfortunate to learn that there was a discrepancy on your credit card charges and that our staff was not able to assist you appropriately. Our goal is to provide a high standard of guest experience...

U.S.A.
Reviewed 3 October 2016

Simply put....this place is a dump. The entire time my son and I were at this hotel.....we saw only a single employee (one of two front desk women....one on the day shift and one on the night shift). For starters....a table... in the lobby no less....was set up from our point of view for a previous event and had been...

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Helpful?
Thank JKBOPB
IHGService, Guest Relations Manager at Hotel Metro, responded to this review

Dear JKBOPB, Thank you for your recent stay and for taking the time to write a review of our hotel. It is regrettable that some aspects of our amenities and services did not live up to your expectations. I sincerely apologize for any inconvenience you may have experienced. Please allow us to follow up on your concerns and have the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Hotel Metro

Address: 2201 Burns Avenue, Saint Paul, MN 55119-6667 (Formerly Holiday Inn St. Paul-I94-East (3M Area))
Region: United States > Minnesota > Saint Paul
Price Range: $126 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Metro 3*
Number of rooms: 193
Reservation Options:
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Also Known As:
Holiday Inn St. Paul-i94-East (3m Area) Hotel Saint Paul
Holiday Inn Saint Paul
Saint Paul Holiday Inn
Hotel Style:
#3 Romantic Hotel in Saint Paul
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Metro staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Hotel Metro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room......in another hotel.”
JKBOPB, 3 Oct 2016 | Read review
“Probably away from the Interstate.”
BonVoyage2U, 12 Sep 2016 | Read review
“Your next venue should be at Holiday Inn... Ask for Tracy Jo”
constancer729, 10 Aug 2016 | Read review
“I've stayed here twice and so far have not found any road noise or other issue that would be useful. Having stayed on higher level floors, I found wait times for elevators to be generally convenient.”
peterm653, 23 Jul 2016 | Read review
“Splurge on the suite, exceptional quality.”
912pickles, 18 Mar 2016 | Read review
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Prices are for 1 room, 2 adults
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