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Hilton Garden Inn Minneapolis St. Paul-Shoreview

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Hilton Garden Inn Minneapolis St. Paul-Shoreview
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286 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Minneapolis St. Paul-Shoreview
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Showing 280: English reviews
Carthage, United States
Reviewed 22 April 2016

I stay here frequently for business and the staff are always very friendly and helpful. The rooms always clean and comfortable. The rooms could use some updating, however it is overall a really good experience and I would recommend this hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Heather C
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review

We are always so honored to have you as our guest and just love seeing you each time. Thank you for your comments as we are always looking for ways to make us look new. We are looking forward to seeing you soon...Thank you so much for being our guest, we appreciate you!

Cedar Falls, Iowa
Reviewed 16 April 2016 via mobile

The Hotel on first look is nice. The rooms are in need of some good maintenance. The room we had 207 has mold growing in the caulking and the caulking loos like a kid did the work. I always run clean water through the in room Keurig coffee pot glad I did as a lot of old coffee came out....

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Helpful?
Thank Jeff S
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review

Oh, I am so sorry for the inconveniences you encountered...We all just feel awful and will be getting on our A+ Hats and making it happen for our guests. Thank you for letting us know how we are doing and we hope you will give us another opportunity when you are back in the area.

Brooklyn Center, Minnesota
Reviewed 13 April 2016

We were in town for a month and throughout that time we used the lobby area as a meeting space. The staff at the Hilton Garden Inn was incredibly accomodating and always made us feel welcomed. Although we had some odd requests from time to time they always treated us as a priority. Thank you so much for dealing with...

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Helpful?
Thank Kookiemonsta1988
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review

We love having your team here! So happy to hear you love our lobby, as we do also. We hope only great ideas and successes for your meeting outcome...Hope to keep seeing you when you are in the area! Thank you for being with us.

Minneapolis, Minnesota
Reviewed 13 April 2016

Some confusion at check in, pillows were not comfortable for me(maybe a personal issue), microwave really high power, good coffee, dirty jetted tub, really clean facility otherwise including pool area, pool room air good quality and temp, breakfast was amazing! I would try it again probably if we were to need to stay in the area. I think maybe it...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 96KellyL
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review

I am so sorry to hear of your disappointments, as it disappoints me and the team. Thank you so much for letting us know how we are doing and I promise you that we have taken your comments are making amends. We appreciate you and hope to see you again soon. Thank you for being our guest.

Ames, United States
Reviewed 12 April 2016

Loved the HGI. Great beds and breakfast. I always feel welcome and the rooms are always clean. I would recommend you stay here and experience the Hilton Hospitality. It is second to none and everyone should be a Hilton Honors member

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Matthew E
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review

We love having you here! Thank you so much for being our guest and love that you are apart of the Hilton HHonors Reward Program! We are looking forward to your next stay...Happy Spring!

Maple Grove, United States
Reviewed 22 March 2016

Pillow top bed was comfy, room was warm, pillows adequate, staff awesome! Some bathroom paint and caulking was needed and we found potato chips in a cabinet. I thought the bar area was unique in that the manager was the bar tender and it was pretty much a lounge area for the bar which seemed slightly misleading.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Bradley L
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review

We love having you as our guest! I am so sorry that you found the inconsistencies with the room, very embarrassed. I appreciate your comments and have reviewed them with the team. We hope to see you again when you are in the Shoreview Area.

Reviewed 4 March 2016

Hotel is in close proximity to the office which is why I choose to stay there. Rooms are OK for the price, however other amenities i.e restaurant, gym... could do with improvements. Most hotels now include breakfast in the room price, however this is separate and charge as $12 a day which is not competitive, considering other restaurants in the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank christopherdT8174UX
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review

We are truly disappointed that we were unable to exceed your expectations with your recent stay with us. We greatly appreciate your comments and will be diligently looking outside of the box to make it happen for all our guests. We hope you will give us another opportunity to show our 5 Star Service, you can count on us!

Reviewed 5 February 2016

I wasn't all that pleased with the Hampton Inn across the parking lot last time, so we tried the Hilton Garden inn this time (same company). I would stay at the Hampton Inn again next time for sure instead of the Hilton. The 2 hotels are similar in quality, but the pool here is small, and there is no free...

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Helpful?
Thank Kalephrrr
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review

We greatly appreciate your feedback. We are sorry to see that we are Average as we are always striving to be Excellent with our Services. We do have some great rates that include breakfast and would love the opportunity to discuss them with you. As the pool is smaller than the Hampton we strive to make that up with the...

Charleston, United States
Reviewed 25 January 2016

The staff is very welcoming from the front desk to the restaurant staff to the manager. They try their best to make sure you have everything you need and want sometimes even before you know you want it. I was there for business, but would stay there again for a personal stay.

Review collected in partnership with Hilton Garden Inn
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1Thank Kipley M
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review

We are so fortunate to have you as our guest, thank you! Your comments mean the world to us and we appreciate you. We are looking forward to your next visit. Thank you again.

Reviewed 5 January 2016

What a wonderful welcome sight this lovely entrance was after staying with relatives on our Holiday trip. We really needed a few nights to ourselves. We were not disappointed with anything that followed. Staff was efficient, friendly and extremely helpful. Our room was perfect: comfortable, clean and attractive. We visit this area often and will always book rooms at the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank suzanneh276
HiltonShoreview, General Manager at Hilton Garden Inn Minneapolis St. Paul-Shoreview, responded to this review

Thank you for the wonderful review! We so appreciate your feedback and just thrilled you were our guest...We are anxiously awaiting your return. Happy New Year!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Plan your next stay at the Hilton Garden Inn Minneapolis St. Paul-Shoreview just 25 minutes from Minneapolis-St. Paul Int'l Airport. Our hotel is north of the Twin Cities and close to area attractions: Mall of America, Como Park Zoo, The Metrodome/Target Center, Minnesota State Fairgrounds and the National Sports Center. Guest rooms include free internet and the Garden Sleep System. Relax in our pool or whirlpool or use our fitness facility. ... more   less 

Additional Information about Hilton Garden Inn Minneapolis St. Paul-Shoreview

Address: 1050 Gramsie Rd, Shoreview, MN 55126
Region: United States > Minnesota > Shoreview
Price Range: $124 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Minneapolis St. Paul-Shoreview 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hilton Garden Inn Shoreview Hotel Shoreview
Hilton Shoreview
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Minneapolis St. Paul-Shoreview staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“handicap accessible room we had was 101, which was in the corner on first floor which was quiet.”
 of 5 bubbles Markandjennie, 23 Aug 2016 | Read review
“WIFI is free for Hilton Honors members. Available otherwise, but not sure the cost.”
 of 5 bubbles christopherp344, 14 Jun 2016 | Read review
“Breakfast is not included and is not a good value.”
 of 5 bubbles RexJ468, 9 May 2014 | Read review
“I always try to get the top floors since they are the quietest & usually show less wear & tear.”
 of 5 bubbles Bsnss_Trvlr5, 31 May 2013 | Read review
“Don't go here, that's the tip, if you have a family with young children”
 of 5 bubbles jjband, 18 Mar 2013 | Read review
5 of 5