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Water Street Inn

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Traveller (117)
Room & Suite (62)
Dining (9)
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Overview
  • Excellent24%
  • Very good18%
  • Average21%
  • Poor18%
  • Terrible19%
Travellers talk about
“the river”(45 reviews)
“irish pub”(12 reviews)
“lift bridge”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (356)
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21 - 25 of 355 reviews
Reviewed September 4, 2017

Terrible beds, very noisy, moldy musty rooms. Made us change rooms after one night to the room next door??? Why? Only thing good about this hotel is the location. Garbage trucks at 1:30 am. News papers slamming outside the room at 5:30 am. Music until...More

5  Thank Denise L
Response from Lisa H, Guest Relations Manager at Water Street InnResponded February 14, 2018

Hi Denise, I am so sorry you didn't enjoy your experience at our inn. We are preparing to do a major renovation which will include adding additional rooms, a brand new lobby, enlarging our pub, roof top dining and a clock tower. We have already...More

Reviewed August 28, 2017

What you're paying for is a view and that is still overpriced. First, most of the front desk was nice and courteous and Deborah from Charlie's for breakfast was GREAT as were the afternoon/evening bartenders. Now, the hotel. You get to walk with all of...More

1  Thank mommalovesthesun
Response from Lisa H, Guest Relations Manager at Water Street InnResponded February 14, 2018

I am so sorry you didn't enjoy your experience at our inn. We take your thoughts and feelings regarding your time spent with us very seriously. We are preparing to do a major renovation which will include adding additional rooms, a brand new lobby, enlarging...More

Reviewed August 18, 2017 via mobile

Myself and some of my friends went there for drinks out on the patio. The drinks were not good and when it came time to pay the waitress got the bill wrong (in the restaurants favor) and wouldn't correct the mistake. The manager was of...More

2  Thank jaikens
Response from Lisa H, Guest Relations Manager at Water Street InnResponded February 14, 2018

I am truly sorry you had such a bad experience at Charlie's. It is highly unusual that if there was a rational issue our restaurant manager wouldn't adjust your bill. I really DO hope (despite your previous negative experience) that you will give us another...More

Reviewed August 17, 2017

Had my wedding reception at the Water Street Inn. We were initially happy that there was an additional outside portion but later found this to be a downfall as we couldn't ever get all of our guests in one area. We always had some in...More

3  Thank carpediem591
Response from Lisa H, Guest Relations Manager at Water Street InnResponded February 14, 2018

First of all I would like to congratulate you on your marriage. We are truly honored you would share such a special day with us. I am truly sorry things did not go as well as planned on your very special day. To address your...More

Reviewed August 16, 2017

Over priced, very underwhelming rooms and "historic" appointments, poor customer service. Had a billing problem that staff was ineffective in trying to resolve. Love Stillwater. Unfortunately next time we visit we will find other accommodations.More

1  Thank Jeffrey P
Response from Lisa H, Guest Relations Manager at Water Street InnResponded February 14, 2018

Hi Jeffrey, I am so sorry you didn't enjoy your experience at our inn. We take your thoughts and feelings regarding your time spent with us very seriously. We are preparing to do a major renovation which will include adding additional rooms, a brand new...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Free Parking
Banquet Room
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
US$229 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$229 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (117)
Room & Suite (62)
Dining (9)
Pool & Beach (3)
Questions & Answers
Ask a question
Chad R
March 4, 2018|
Answer
Response from Lisa H | Property representative | Reviewed this property |
Hi Chad, the Water Street Inn does not allow dogs in the hotel (unless they have the papers stating they are SERVICE dogs) Have a GREAT day!
0
Votes
Timothy M
June 2, 2017|
AnswerShow all 2 answers
Response from Lisa H | Property representative |
We do have handicapped accessible rooms and an elevator.
0
Votes
Room Tips
"Our 3rd floor river side room was very quiet and had a beautiful view of the St. Croix River."
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"The water street rooms are less expensive than river rooms, but still excellent rooms."
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"In much need of tlc"
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"River view rooms are the way to go!"
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