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Greenwood Inn & Suites

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Traveller (28)
Room & Suite (30)
Dining (3)
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Overview
  • Excellent38%
  • Very good29%
  • Average15%
  • Poor8%
  • Terrible10%
Travellers talk about
“hot breakfast”(7 reviews)
“in town”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
2 Star Hotel
All hotel details
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Reviews (165)
There are newer reviews for Greenwood Inn & Suites
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Traveller rating
59
48
26
14
17
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Time of year
LanguageEnglish
59
48
26
14
17
Show reviews that mention
All reviewsbest western hotelhot breakfastin townreward pointsnice staystaff was friendlywould stay here againstaff personconvenient locationenjoyed our staycalled the front desksmall townmsfuneralmississippiexterioraccommodations
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11 - 15 of 164 reviews
Reviewed July 18, 2017

This Hotel was very unprofessional. We picked this hotel for a family reunion so that means this was pre planned. When the family arrived at 2:30 NO rooms were available when rooms became available there was only one staff member available to help with such...More

Review collected in partnership with Best Western
Thank tiah585
Response from Best Western H, General Manager at Greenwood Inn & SuitesResponded July 20, 2017

Thank your for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team. I will ensure your feedback will be given to all.

Reviewed July 17, 2017

Outstanding-overall. All employees encountered were professional and friendly. They all. seemed to enjoy working and pleasing the guests. I would strongly recommend this hotel to friends and others for an outstanding facility in Greenwood with the amenities of many 5 star hotels.More

Review collected in partnership with Best Western
Thank John S
Response from Best Western H, General Manager at Greenwood Inn & SuitesResponded July 20, 2017

Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you...More

Reviewed July 10, 2017 via mobile

Was in town for my boyfriend's family reunion and decided last minute to book a room where a few of his relatives were staying. We checked in late Friday night/early Saturday morning and walked into a very warm room. I'm assuming there's a reason to...More

Thank Malorie25
Response from Best Western H, General Manager at Greenwood Inn & SuitesResponded July 11, 2017

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all.

Reviewed July 10, 2017

The stay was nice. Some, not all of the staff could have been a little more friendlier. The hotel was nice and clean on the inside. the exterior could use a little updating. Overall it was a nice stay. I would stay again.More

Review collected in partnership with Best Western
Thank S2767YKsaraht
Response from Best Western H, General Manager at Greenwood Inn & SuitesResponded July 11, 2017

Thank you for your review. I am glad to hear that overall your experience was positive. I am sorry to hear that some of our staff did not meet your expectations. This critical feedback will be used in training our staff. Thank you and look...More

Reviewed July 3, 2017

Staff was friendly but rooms had roaches and air unit didn't work. There was confusion with my check in due to a miscommunication with staff and manager. The coffee in lobby was cold and they ran out of hot water for tea.More

Review collected in partnership with Best Western
Thank 60,644
Response from Best Western H, General Manager at Greenwood Inn & SuitesResponded July 5, 2017

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. All your comments are essential to educating our staff about good and bad service. We will...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$92 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$92 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (28)
Room & Suite (30)
Dining (3)
Pool & Beach (3)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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donnasM4931SM
April 11, 2017|
AnswerShow all 2 answers
Response from teafourtwo2 | Reviewed this property |
Hi, the pool is "outdoors" but built in the middle of the hotel, i ask is in a inside pool at desk and they said no it is and outdoor pool , open too outside?? When we were there it was not open, but the sign does say... More
0
Votes
Room Tips
"We were on the first floor and was surprised at how much sound was blocked out."
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"don't stay here if you have small kids"
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"If you want a non-smoking room, specify that it isn't on the same wing with smoking rooms"
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"First floor poolside is very nice - pool closes at 10:00 p.m."
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